33% of 3 votes say it's Celiac friendly

2792 Wilma Rudolph Blvd, Clarksville, TN 37040 Directions

Top Reviews


Celiac
5 years ago

Most O'Charley's restaurants are good, yet the ones in Clarksville gets so much business from nearby military base that they appear not to have time to deal with allergy issues. If ya get it to go, check box before you leave. Disappointing cause they do have good food, they just need gf educated staff.

Gluten Free Features

  • Allergen List

Categories

  • Late Night
  • Restaurant

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Reviews of this Chain

Not celiac
3 months ago
Not celiac friendly

Unless you like salads or potato skins there’s nothing to eat here. Staff is not knowledgeable and they do not have a gluten free menu available.

Celiac
3 months ago

This place is not very gluten free friendly. They give you a large binder to reference while having to look through all allergens and play a matching game with said menu?

4 months ago
Not celiac friendly

Only safe option was cedar planked salmon

Not celiac
4 months ago

Don’t have gluten free buns. Not an especially great menu. Service was not great & slow.

Celiac
9 months ago
Not celiac friendly

Ingredients listed in a separate menu. The broccoli cheddar soup was supposed to be safe. Horrible glutened stomach pains right after eating.

Celiac
9 months ago

I’m surprised by the 2 positive reviews here. When I went they had no gluten free bread. They do have a binder that lists all the menu items and what allergens they contain, but it’s very general. For instance, it doesn’t differentiate between allergens present in the hamburger patty and those in the hamburger bun. I had the bacon cheeseburger with no bun and the mashed sweet potatoes. I didn’t get sick but the food was not very good.

Celiac
10 months ago

Very difficult menu to use for GF.

Celiac
10 months ago
Not celiac friendly

The staff has very little knowledge about gluten or the details of menu items. The manager came over to tell me French fries are gluten free but there would be “transference” and my best option was a salad. As a celiac, you can choose from maybe 2-3 crappy salads, salmon, or ribs. It was meh at best.

Celiac
1 year ago
Not celiac friendly

Ordered nashville hot deviled eggs to go. Really, really emphasized that I had a VERY SEVERE gluten allergy, and asked that the chefs change their gloves. The waiter nodded, smiled, and came back with...fried green tomatoes. If they came up with that after all the warnings and specifications I gave them, I did not want to gamble with anything else. Left immediately, will not be returning.

Not celiac
1 year ago

No gluten-free menu. They do have an allergen list online, but their menu is very limited in gluten-free items.

Celiac
1 year ago
Celiac friendly

Very limited gf menu. Did not end up eating anything

Celiac
1 year ago

This would not be my first choice for gluten free in Mooresville, but if you are wanting a place with low prices and something for everyone, this could work. They have an allergen list online, but it was different than the one we were given in the restaurant, so be careful. My daughter was going to get the cornmeal breaded fish and then we found out at the restaurant that it wasn’t safe. Glad we asked! My daughter and I both got salads with grilled chicken. I was told that mine needed to be done plain, but my daughter’s was made with the spices. She didn’t feel too great later, so I’m guessing her’s should have been done plain too. Everyone else had ribs, steak, or salmon and it was fine. Nothing special, but with some work to figure out safe food, it works.

Not celiac
1 year ago
Not celiac friendly

They get one star for having an allergen binder. I had to even bring my own butter! Allergen grid hard to follow and staff not knowledgeable or trained. Not going back, food just ok.

1 year ago

Allergan list was out of date from menu, cumbersome to read and not much to choose from. Tortilla chips are not GF, steak was really dry and garlic butter is not GF so you can’t add it

1 year ago

When I ate here, I had salmon and requested they not put any sauce on it. I also had a baked potato with sour cream and butter, and sautéed vegetables. I told the server I could not have gluten and she and the chef made sure it was safe. The food was delicious and I did not get sick.

1 year ago
Celiac friendly

Had a notebook of ingredients in all their food! They were wonderful.

1 year ago

There are few options and they cannot promise to prevent cross-contamination. However, I had no ill effects. I did tell the server that I had to be gluten free when I ordered.

Celiac
2 years ago

Great food and lots of options. Had plank salmon...delicious.

Not celiac
2 years ago

The staff was not knowledgeable. No gf menu but give a allergen list. Basically the only gf options are the California salad, potato and tomato soup, ribs or salmon

Celiac
2 years ago
Not celiac friendly

Obvious that there is no training for GF. Only the manager had an idea, but not very sure himself, as we were asked if potatoes contain gluten when taking our order. Had to send salad back, as it was served with croutons, which we instructed to leave off. Don't risk it.

2 years ago
Not celiac friendly

What a horrible experience. I was in town visiting relatives. I asked for gluten free menu. The manager brought a notebook which he just showed me, then proceeded to tell me that the best option was for me to order a California Chicken Salad. He assured me it would be made in a separate area with all precautions being taken to make sure my meal was safe. (I'm sure there were other options but I never was able to hold the notebook.). I decided that if that was the item recommended, I would take his advice. My family ordered from the regular menu. I specifically asked the waiter to bring mine out separately to reduce more risk of cross contamination. Well.... just before the food was brought to our table, our waiter told us that he had been taken off the floor and a waitress would be taking our table. I again asked him to make sure mine was brought separately and he assured me it was being taken care of by the new waitress. However, my family watched as the food was being brought out and mine was not in the tray but being brought out with the other meals. But the former waiter caught her, took my meal and took it back in the kitchen and waited 2 minutes then brought it out. When I was told this, I called him back over and asked and he said that it was not supposed to be picked up by her. He again said it was safe. I prayed over my food with every bite. Then things got worse, the waitress came over to see if we needed water or anything, not noticing that one person has a totally empty glass! Wanted to know how the checks were to be split. We told her but also told her that the others had ordered a meal that came with pie. She was gone for 15-20 minutes. After that long, I went looking for the manager and had to ask for him to be sent to our table. He came over and I explained what all had happened and he said that the waiter was still assigned to our table but he would see about getting the pies to go because we needed to go now. Guess what, they were now out of pie!! He told us that he would take care of the bill and apologized for our experience. Not recommended, never again!!!

2 years ago

Service has been awful both times I have been there recently. I have heard friends say the same.

Celiac
2 years ago
Celiac friendly

They were very thorough to ensure that what I was eating was safe. The manager was excellent and also assured me that he assisted the cook to make sure that the grill was clean before putting any of my food on it. Great service and lots of attention to my allergy! Highly recommend!

Not celiac
2 years ago

They have a binder with allergens available, but served my omelette with toast laying on top when I specifically told them I was gluten free and did not want toast or Parmesan potatoes which according to the binder have wheat in them. They did quickly make me a new omelette.

Not celiac
2 years ago

Called and said there was not gluten free menu available

2 years ago
Not celiac friendly

Waitresses are clueless as to what gluten free or Celiac disease means. Even after ordering a bland meal, I was served something I did not order that was not gluten free. Terrible place for Celiacs.

Celiac
2 years ago

Not a bad place to eat, but the restaurant "couldn't find the menu" for gluten free eating. Given a confusing nutritional menu that was not up to date, and all I could have was a salad. Completely disappointed.

Not celiac
2 years ago

Had a good experience, waitress was very diligent to make sure my food was prepared correctly. I had the Cesar salmon salad. It was wonderful, salmon was very flavorful. We would eat here again. I gave them 4 stars because they don't have a designated fryer or gf dessert.

2 years ago

When asked for a gluten free menu I got a 3 ring binder! A good amount of choices but I didn't understand why some of the dishes were prepared with extra ingredients like milk in broccoli..??.. I had the top sirloin with mashed sweet potatoes and broccoli and it was very good.

Celiac
2 years ago

wish there was more options

Celiac
2 years ago

They have no idea what gluten is. They hand you a huge allergen guide and you have to sort thru it to try to figure out what has wheat in it. No other grains are considered. Waiters look at you weird when you tell them you can't have gluten and they keep offering you things you can't have. Awful meal after only a couple choices in entire menu.

Not celiac
2 years ago

lots of GF options. I always get a sandwich with GF bread.

2 years ago
Celiac friendly

delicious gf food! i love o'charleys ❤

2 years ago
Not celiac friendly

There are almost no choices and no understanding of what GF actually means so getting sick is easy. I go simply because my family loves it. I have found that I have always been safe with a loaded baked potato, the grilled steak and a salad when requested it be made fresh with no croutons. Be very cautious!

Celiac
2 years ago

Great lunch of 6 ounce Salmon, broccoli and mashed sweet potatoes.

Celiac
2 years ago

Ordered gluten free but got very sick. Likely cross contamination even though I informed the waitress. I will not be back.

Not celiac
2 years ago
Not celiac friendly

I asked if they had any gluten free options. The waitress had to go ask the chef. The answer was "no". I ended up with a salad without crutons.

Celiac
3 years ago
Not celiac friendly

I struggle with what rating to give. There were both some positives and some negatives. Here is my story. I was on a motorcycle and a storm had just passed. There was deep standing water on the highway and I needed gas. My plan was to eat at a resturant in Indianapolis I had researched, but thought this would be a good time to allow the highway to dry off some. While fueling up, I checked my FindMeGlutenFree app and found O'Charlies had no reviews, but did have an allergen menu. In addition to Celiac, I have egg and dairy allergies. I ask for the allergen menu as I was being seated. The menu was a copy of a copy of a copy of a copy and the type was about the size of a phone book. I couldn't read it. I think if the print was larger or not a blurry copies, I would have been fine. So, I asked the waitress for help. She didn't know what Celiac was or gluten, and even her 20-year old eyes were having problems with the menu, plus it didn't make sense how it was organized. At this point, I am just about ready to find someplace else, but she called the manager over, Donny Rathbone. He also couldn't decipher the menu, but asked my needs and helped me with the menu. He made multiple trips to the kitchen to check with the chef and read ingredients. I decided on the planked salmon with vegetables and bar chips. I asked if the chips were fried in a dedicated gluten free fryer, and he said, unfortunately, no they were not. But, he said, if that is what you want, I will cook them myself in a frying pan with new oil. I asked if the vegetables were sauteed in butter. Again, he went to ask. He came back and said I was in luck, that they don't actually use any real butter in the store, only a buttery tasting soy oil that contains no dairy. My order came out, the manager made the comment that he cooked most of it himself and that he wanted to make sure that it just didn't agree with me, but also tasted wonderful. It really was pretty good, although I was not thrilled in the amount of soy they use. Anyway, had a great dinner and the roads were reasonable dry and I headed back off on my bike. Cons: The allergen menu was both unreadable and confusing. Not all the staff has been trained in food allergies (but to her credit, she knew it was a big deal and handed me off to the manager). I am concerned that a better restaurant like O'Charlies doesn't use real food ingredients. Pros: The manager took care of me and the food I ordered was delicious. So, I probably won't seek our an O'Charlies and a gluten-free safe destination, but if I happen to find myself in Greenfield, Indiana again and Donny is working, this is a viable option.

Celiac
3 years ago
Not celiac friendly

few options. no menu

Celiac
3 years ago

Love my meal here. I had the grilled salmon, asparagus & mashed sweet potatoes.

3 years ago

I'd give zero stars if I could. Typically when I eat out with a large group I assume that, at worst, I'll be able to have a salad. I didn't have a chance to eat before I went this time so I was really hoping to be able to eat something, anything. But they said they weren't willing to even attempt making accommodations to prepare a salad. So I just sat there, hungry, in the middle of nowhere. If you call yourself a restaurant you should at LEAST have one option for everyone. Shame on this place. They obviously have no idea what it means to be hungry, surrounded by food, and unable to eat any of it.

3 years ago
Not celiac friendly

Though they seemed clueless about GF, we ate here twice with no issues with some aid from their allergen list.

Celiac
3 years ago

I was nervous trying out this restaurant but was pleasantly surprised! They had a decent gluten free menu. The loaded potato soup was good. Everything tasted great and staff was very friendly.

Celiac
3 years ago
Not celiac friendly

They have an "allergen menu" but frankly, they're not celiac friendly. Unless you really like a plain slab of meat. Even then, I question their staff's knowledge. (The server and manager both were fairly dismissive of our concerns.) As a vegetarian, I wasn't confident that the salads would be served without croutons on top or prepared separately. I ended up watching everyone else eat. That's always fun.

Not celiac
3 years ago
Not celiac friendly

terrible, managers or staff knows nothing about gluten allergy kitchen manager is off today they said only 2 people have asked about gluten allergy menu

Celiac
3 years ago
Not celiac friendly

The manager and waitress did not know what gluten was. I ended up eating a plain salad and plain grilled chicken. There was a bug in my food. Would not come back again.

Celiac
3 years ago
Celiac friendly

Worked with both Celiac issue and milk allergy. When traveling through Champaign, IL would stop again. Their allergy menu lists items due to cross contamination also.

Celiac
3 years ago

Terrible service, they didn't know anything about what I could order, finally after forever they brought back a notebook with list of what ingredients in everything. Then at end we paid cash and she shorted change by a dollar and said here I owe you a dollar we don't have change ? So you just short us? If she would have just said here but I need to go get one more dollar for you we would have said no never mind and take off as part as tip. Never got refills, couldn't get a napkin the entire meal. It was one thing after another. Food pretty good, steak was to talk under cooked but I ate anyway.

Celiac
3 years ago

Not many gluten free options, mainly steak and a few soups. I had the loaded baked potato soup and it was really good!

Not celiac
3 years ago

Are the ribs, green beans and smashed potatoes and it was all amazingly good! Others in our party were very pleased with their meals as well. A+!!!

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