The pizza is good, but there’s one employee that ruins it all. I went out with my friends today and ordered a gluten free pizza. Even though my order specifically said “Gluten free” on it, the employee made a regular pizza for me. I was doubtful that the pizza was really GF (it looked the same as my friends’), but when I asked the serving employee she said yes. I ate two slices and realized something was wrong, gave a piece of the pizza to my friend to compare to his, and he said they tasted the same. I asked another employee, and he said it wasn’t gluten free, and that it probably got swapped with one of my friends’. No apologies. And it wasn’t “swapped”. All three pizzas were regular ones. They did offer to make me another GF pizza for my money’s worth (which I obviously took), but I was so angry at the employee for messing it up. Luckily, I’m only intolerant and not celiac, but I’m still experiencing an intense allergic reaction. That employee’s attitude was careless, ignorant, and lazy. She honestly should be fired, or they shouldn’t have the option of gluten free pizzas in the first place. It’s sad, because the GF pizza is actually pretty quality for what it is. That one employee, in one meal, just ruined it all for me. Such lack of respect and ignorance towards gluten intolerance and celiacs.
We deal with multiple allergies including wheat and have had no issues here.
Good pizza, good ingredients. They got my order wrong but it was still gf and I didn't get sick. The crust was very good.
Staff knew exactly what needed to be done for gf. She used separate gloves, pizza was taken from separate fridge and they put it in its own tray. They also had separate utensils to use (there was one labeled gluten free and one labeled vegan). Felt very comfortable. She mentioned they had an employee who was also celiac so kept a close eye on how they did everything. Happy to have a quick and easy option in South Station! Even was able to get a half pizza, which was a perfect snack.
This location is very strong on GF. Our son has celiac and we have gotten a dozen pizzas from here since it opened with no adverse effects. The crust is different from their trademark G crust of course but it is more than adequate - thin and crispy but not too crispy, and the toppings are fresh. We usually get no toppings or very limited for my son so it’s worth paying attention and asking questions if you like a lot of toppings, about the potential for cross contamination.
Ordered over the phone after popping in earlier in the day to ask about cross contamination etc. knowledgeable staff. Tasty pizza- but for that much money the size should be larger than 11”. If you have lots of money to throw at little pizzas go for it!