Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
My husband and I live in Bend OR and recently visited the local Olive Garden in order to complete a gluten-free review on the facility. My husband, Dr. Jason Kremer, specializes in Celiac Disease and other gastrointestinal/autoimmune disorders and I (a celiac) specialize in providing nutritional guidance for those on a gluten-free diet. Here is our review of Olive Garden, (found on our website: http://www.bendwellnessdoctor.com/index.php?p=284199) Olive Garden - Bend OR Gluten-free menu- Was a gluten-free menu available? Yes. Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
Limited items to choose from... Pasta marinara, grilled chicken parm, a fish and a steak. There is one soup you can choose (something with sausage if I remember correctly) or salad without the croutons. That's pretty much it. Like most places, no apps are GF. Not worth the money or time. I make my own Francese, Vodka, Alfredo sauces and a bolognese and experiment with sausages, meatballs, and veggies. They're an Italian restaurant, they can do better than that. I'm an amateur and can make it work. Pinterest it for ideas!
I gave it 4 stars only because there's only 1 dish really available to gluten intolerant people, the gluten free pasta with meat sauce and either sausage or chicken. I wish there was more option but the option available I've never had a reaction to and they take the allergy seriously
They have a gluten sensitive menu with a lengthy disclaimer at the bottom stating basically we will try but there is gluten everywhere. There are no prices and 3 options, one soup, and salad without croutons. The staff was very confident and seemed knowledgeable which was nice. I only had the soup and salad and got sick.
Staff is not educated on what gluten is.. Probably due to the fact that the managers don’t know, either. They have a gluten SENSITIVE menu (instead of a Gluten Free) but there’s a risk for cross contamination due to the lack of knowledge among employees in the kitchen, servers, and due to the fact the gluten free pasta is cooked with the normal pasta.
Recently ate at Olive Garden, the staff was very good and knowledgeable about my wheat allergy. From the gluten free menu I ordered the Soup and the rotini with meat sauce. The soup was even all you could eat and delicious. The rotini was really good too. I had no reactions. I will definitely eat here again.
Not celiac safe. Ordered the gluten free rotini (their only gluten free pasta) and double checked that it would be boiled in clean water. Our server was very caring and helpful and made sure the cook knew we had a child with celiac with us. But we found 2 spaghetti noodles in the dish. Thankfully we noticed before feeding it to our child. Definitely won’t be dining here again.
I got super sick from CC here.
Much better than the last time I tried it. They still need to do some work to have quality gf food, but I was able to have the Zuppa Toscana, gf pasta with pesto and chicken. My family loves OG so it was nice to be able to have dinner there with them. Plus they still have wine!
I should have read the reviews before going here. There were about 5 choices of items to eat on the GF menu. I got really sick afterwards. I'm thinking I might have been cross-contaminated. I told the waiter that I have a gluten allergy and he just brushed it off and said that he would say that on the order. I wasn't impressed with the taste of the food either; the noodles were overcooked. I probably won't go here again.
The gf menu is extremely limited. I decided to go because I called ahead and was told there were plenty of gf options but there was no bread or pasta and I could only have one out of the few things offered. Also my wine glass was very dirty. Not great for a fairly pricey lunch!
Have eaten there a few times and have not gotten sick. The zuppa toscana soup is now gluten free and the salad is as well, if you tell them to absolutely not put croutons on, even if they forget and try to pick them off, I will know. One time the manager came over to tell me how much extra care they were going to give my pasta dish. So...I’m good here...not many places I can say that about.
As a Celiac, it's frustrating they even have a gf menu. I went with family for a holiday and had a gift card, so figured I'd eat a salad. They showed me the menu, which had a gf pasta and then a list of items that were gf... but not for Celiacs. Salad, grilled chicken, and other things were listed. I spoke with two people, who were very poorly trained. The one told me I could have the salad but the dressing may have "a little bit of gluten in it". I tried to explain that things with "a little but if gluten in them" should never appear on a gf menu. That experience left me with very little trust in them. They also offer items such as French fries, in gluten fryers. I won't return to an Olive Garden.
One of the first chains to offer gluten free. They boil gf pasta in same water with regular pasta, just not with the two noodles together. Much much much more than xtamination here. Ive never been back and it was a long while ago. Very bad reputation at this location which is where it was and nationally as well. You cant run fast enough.
As far as the food goes it was good, and the woman up front, Susan, was AMAZING. However, this is probably as far as service goes one of the worst take out experiences I have ever had period. The order wasn't right, the girl who took the order was the rudest person I have ever dealt with period. Firstly the girl barely spoke to me and when she did it was obvious she didn't want to. Secondly, I hand her the cash for the food and she just stared at me. It wasn't until I said something that she even did the cash exchange for me to pay for it. Beyond rediculous.
There was a non-gf noodle in my pasta. I asked the manager and he offered to remake it, but I hadn't found it until halfway through. They do have various allergy menus, and they did remember the croutons on the salad. No gf desserts, and no dairy free/gf menus at all.
Staff was knowledgeable, gluten free menu was on the video screen thingy & clearly marked. Food was good, better on the second visit, nothing to write home about, but I have Celiac and did not get sick, so if I'm in the area, I will eat here again.
Our server was incredibly sweet but had never served anyone with celiac before, so I asked for a manager just to be sure about prep. The manager, Tyler came over and was incredibly knowledgeable about celiac and how everything was prepared in his kitchen and recommended the safest items for me after I told him I did indeed have celiac. Our server after that was very interested in learning a bit about what gluten was as I was her first celiac customer. they were so wonderful!! And the food was delicious!! I was thrilled to find out my old favorite soup was gluten free the zuppa Toscana and then I ordered the parmesan pesto pasta as the manager stated the pastas like that one went through their sautee in completely clean and separate dishes that don't come in contact with anything. the menu the offer is a gluten sensitive menu so I felt better asking because I wanted to check if they shared a grill ( they do share a flat top) so he recommended the other items to me so I chose the best for me:) there are only a few options for celiac suffers other options are more gluten sensitive items. but the food and staff were amazing!
We got a gluten menu that had 4 choices on it was going to leave bc a disclaimer at the bottom said items are not gluten free but waitress guaranteed us hat we would be ok and the meal would deff be fine! It wasn’t five mins away hives kicked in swelling etc
Food was great! Had the soup and salad for lunch. Delicious! Zappa Toscana was very yummy and filling. The manager was very helpful and came to our table to explained the precautions they take in preparing the gluten-free dishes. Server was also knowledgeable and helpful. Will definitely be coming back!
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