Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
My husband and I live in Bend OR and recently visited the local Olive Garden in order to complete a gluten-free review on the facility. My husband, Dr. Jason Kremer, specializes in Celiac Disease and other gastrointestinal/autoimmune disorders and I (a celiac) specialize in providing nutritional guidance for those on a gluten-free diet. Here is our review of Olive Garden, (found on our website: http://www.bendwellnessdoctor.com/index.php?p=284199) Olive Garden - Bend OR Gluten-free menu- Was a gluten-free menu available? Yes. Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
*** Please write honest reviews so others have up to date information on choices*** Server claimed all gf pasta is prepared away from gluten, got half way through when I found a spaghetti noodle in my mouth. 20 minutes in the bathroom, then puked for about the same. puked until I dry heaved.
Went there last night and requested the gluten sensitive menu. I ordered the grilled chicken Parmesan and asked that it be prepared gluten free due to my allergy. It arrived grilled but topped with breadcrumbs, when I brought it to the servers attention she said well the menu didn't say it did NOT come with breadcrumbs. They "fixed" it but it was so quick I'm pretty sure they just wiped it off since I am having a reaction.
No one (not even management ) understood what gluten was... I was served a plate covered in breaded chicken that I ordered off the "gluten free" menu... ended up being charged 16$ for gf pasta (plain marinara) and a plain nasty piece of "grilled" (probably microwaved ) chicken... I was literally told by the manager that they didn't know how to make anything gf😳
The second I mentioned my gluten sensitivity the waitress was all over making my meal as satisfactory as possible. She went out of her way to explain the gluten-free menu and made the highlight of my evening with great food. I would definitely recommend going!
I've been there twice now and enjoyed both times. They have clearly marked gf options. The staff is knowledgeable of cross contamination and will let you know what can be done. They have a system in place for letting the kitchen staff know - always a good sign in my book. The pasta was cooked well (not a mushy mess). The 2nd time the waitress wasn't as familiar with gf, so she asked questions and found out answers. Again, another good sign in my book. I have a wheat intolerance, not celiac, so minute cross contamination is not a problem for me. It's now on my go to list of restaurants for ease of ordering and filling options.
Went here for dinner tonight & ordered off the gluten free menu. I even brought a copy of it with me. I emphasized to the waiter that I had celiac disease and reinforced how bad my reaction was to gluten. He and the manager assured me my food was gluten free but I got an absolutely horrible reaction to it. Called the restaurant & talked to the manager who was putting in an insurance claim and was offered a gift certificate!! I will not go there again & highly recommend that anyone with this disease avoid this place for your health!!! If I could have rated it a 0 I would have!
I had an awful experience here three years ago. I've always loved Olive Garden until then. When I got my pasta, it tasted like regular pasta so I made the waitress go back to check and she said it was gluten free. I couldn't even eat 1/3 of my food I was so full. About twenty minutes after we left i got sick. I was sick all night long and into the next day. I have not been back since.
I ordered gf rotini pasta with grilled chicken and pesto sauce. I waited 30 min for my meal( curb side pickup). I received my food and paid the bill. I opened the container and tasted the pasta. OMG!!!!! 😡😡😡 the pasta was undercooked and dry with no sauce in sight. This cost me $16. with tax. I called the server back to look at my food. She called the mngr and told her twice that I didn't like my food. I was angry. I called the mngr myself and she refunded my money. I can't understand why it's so hard. to boil pasta until it's done. The whole dish was a disaster!!!.
I have eaten here several times. The GF selection is very limited. So far I have never been ill after eating here. what I have eaten was usually good, but very basic, GF pasta with marinara. One time the pasta was tough and cold.
Perfect for my sister that has celiac
I appreciate that Olive Garden offers anything. for the longest time, they had two pasta options: primavera and marinara, plus steak or salmon entrees. the house salad is gluten free without the croutons, which is great. however, it's a bit acidic without any bread to go with it... but recently they've ben expanding the menu. the new pesto pasta was pretty good, though a whole dish of it is too much. next time I might ask to get half pesto, have bolognese (which is also a new offering). also, they just added the toscana soup to the GF list, which is very exciting!
Okay food(nothing amazing but yet again it's a chain restaurant) but awesome service. Waitress was understood celiac and food allergies. At that time they only have 2 pasta options so I went with the gluten free pasta with meat sauce. But they recently added more options. Will be going back.
Service was great but halfway through my meal, I found tons of regular macaroni shells mixed in with my gluten free rotini! I was told that the order wasn't rung as "allergy" but I have a feeling it wouldn't have mattered. Cross contamination is one thing, but actually having gluten shells in my pasta is unacceptable. The manager was nice and gave me a refund for the meal. I will not be coming back.
Miserable experience for me. Hardly any selections. My GF pasta obviously had some form of gluten. I had to rush home since I was sick after 4 bites. I tell our server we are GF and she sticks a basket of bread in front of me. Apparently, she didn't care when I said our table is GF due to celiacs. Never again!!!!!
I have eaten at Olive Garden successfully, just not this location. My daughter and I ordered dishes with gluten free rotini. Her kids meal showed up and she was eating it before I realized that it was actually the cavatappi pasta which is definitely glutinous. I was eating my shrimp scampi with gf rotini when I found angel hair pasta mixed throughout!! I'm not sure what they are doing in the kitchen but it is definitely not a safe place to eat. That said, the manager was extremely apologetic and comped our meals and then personally fixed a fresh plate for my daughter which is why they got a second star. Hopefully, they will take more care in the future but I don't think we'll be back.
While there are gluten free options, they are very limited; salad, gf rotini with either marinara or meat sauce, a steak dish and a salmon dish. There is are also kid options, but not many more than three. The national website boasts more gf options than what is actually available at this location. There is a disclaimer that they cannot guarantee against cross contamination.
Every single time I've eaten here I've been glutened. The staff is uneducated about Celiac-friendliness and there's cross contamination in the kitchen. I was served salad with croutons even though requested it without and staff seemed annoyed that I asked for a new salad. Would not recommend if you have Celiacs Disease, too much stress and you end up glutened anyway.
I ordered off the gluten free menu. When my food came it was clearly regular noodles & bread crumbs on my chicken. The server took it back but then came back to question me as if they didn't offer that dish as gluten free. A few minutes later the manager came over to apologize and said they had just updated the GF menu and it was a new dish (that nobody seemed to be trained on). They brought me out the GF noodles right away but I had to wait a really long time for the chicken while my family was already finished with their dinners. Pretty soon after I had a reaction. Not full on - but definitely some sort of cross contamination. This particular location does not seem to take good allergies seriously. I would not recommend.
Really tasty gluten free rotini. 4 gluten-free sauces and a couple of toppings. Pasta is cooked in kettle separate from other pastas and then added directly to saute pan, per company website. Aside from the pasta, there is also a separate "gluten sensitive" menu that is not appropriate if you have celiac disease. Server was very sensitive to my questions since this was my first meal out since being diagnosed and still healing.
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