Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
I took a chance despite some of the terrible reviews. I ordered the pasta with marinara as I figured that has the lowest potential to get screwed up. The waitress seemed knowledgeable. She knew which soups were gf, though I declined to get any. The pasta came out and clearly looked like corn pasta. It was ok tasting. Would not recommend going out of your way to go here, but if you end up here with a group, you can survive, or at least I did.
DO NOT EAT HERE!!! I ordered the gf pasta hoping for a good gf restaurant and boy was I wrong the pasta was mushy,slimy and nasty worst gf pasta I ever had. And after that I went straight home and had a reaction! So if ur planning on going here pls don’t!
I went there in May after seeing the website boast about gluten free accommodations. The waiter assured me what I ordered was gluten free and would be safe. My chicken tasted shrimpy. Not only did I get glutened, I got food poisoning as well. Trust me, I know the difference. When I called to complain, guess what they told me? That the chicken they fed me was BREADED but because it was pan seared you couldn’t tell. PLEASE do not eat here if you are sensitive to gluten in any way, especially if you have celiac. The only thing I would say you could confidently eat there is the house salad without croutons but even then it’s risky. Stay safe out there!!!
I loved Olive Garden before I had to change my diet to gluten free. I went here two times after to try the gf options and I was sick both times for 1-2 days. I talked to a waitress who informed me they use the same water for multiple noodles. She said she’s seen them use the same water for gf noodles.
Ordered their salad with no cheese (also allergic to milk fat) was told after a few bites that the dressing has parmigiana in it. Ok miscommunication. Tried them a second time for a late lunch, stressed the celiac and dairy allergy and still got sick this time obviously a gluten issue.not sure if it was a shared pan or strainer but either way I’ll never go back to another one.
The gf options were VERY limited (only 4 choices). Ordered the gf pasta and it tasted as though it was pulled out of the freezer, thrown in the microwave, and had a pesto sauce tossed in top. The pesto sat in pools of oil and the pasta was hard on top and chewy underneath. Do yourself a favor and don’t go. (The waitress we had was phenomenal....she needs to get a new job...she was way too sweet for this place!).
Staff were friendly and nice, however the food wasn’t great and I had a reaction later. I’m gluten-sensitive, not celiac, so me having a reaction must mean that the pasta directly had gluten, not just cross-contamination. If I had a reaction I would not advice anyone with Celiac to eat there.
Meat, pasta and marinara sauce. I could do better at home. Was fine.
Yikes. Do not go here. They have GF steak with fettucine on the menu, and that is a lie...they brought a plate of steak, mashed potatoes, and 100% glutenous fettucine alfredo. We were so nice about asking "hey, really, are you sure this is GF...? Cuz it looks too good to be true, and wife who can eat gluten says it tastes and feels like regular wheat fettucine...." .... waitress said it must be, since it is on GF menu.... we had her double check anyway...and of course, we were told OOPS, yeah, that is indeed regular fettucine. We tried so hard to let them gracefully make it better, but they offered to just bring an additional side of broccoli, leaving hubby the cross-contaminated steak and potatoes.... we said nah, we will just take food to go and pay for it and wife will eat it and we'll leave and call it a day if that is okay.... waitress tried to take steak and fettucine off bill and manager wouldnt let her! We were like "uh, really...? After we were so nice about this near poisoning....?" And she said manager said we had to pay for all food we were taking home...so we were like ok, then we dont have to take steak and fettucine home cuz we sure can't pay for food you mistakenly brought that wouldve made him really really ill if he had eaten it..." and waitress took that to manager, and it came off bill and we left steak&fettucine behind. We still tipped waitress on both meals bc she was nice despite being foiled repeatedlt by menu and manager. When she saw that, she came back and warmly thanked us AND OFFERED TO SEND US HOME WITH A BAG OF BREADSTICKS.... so....moral of the story: if you are on this app bc you need to eat GF, you CANNOT trust this place.
Sometimes the wait staff isn’t knowledgeable but if you order soup or salad it’s usually okay. I have had visible cross contamination where a piece of pasta is in mixed in where it shouldn’t be. But they always immediately correct it and they’ll get you new food.
You can’t even get a salad here. I would not eat here again unless I wanted to torture myself by watching others eat and to feel nauseous from the smell of gluten lingering in the restaurant. I wish I could give them -1 star. I feel they owe me a star just because they are so not gluten free friendly!
The first time I came here and order gf pasta and they served me regular pasta😡. It was very frustrating because they acted like it wasn’t a big deal. I decided to give them a second try last week and I got very sick after eating here. I would not trust them if you are highly sensitive or celiac.
I went today with my husband. I knew thye did gluten free but I originally could not see much on the general menu. The waitress eventually found the separate gluten free menu, which made it a lot more clearer as to what my choices were. There were 3 choices of entrees, pasta with 2 choice sauces, marinara and meat sauce, of course they'll give you grated parmesan cheese on top if you want. That was $9.99 for the pasta which included an amazing hearty tasty soup or salad as an appetizer option. The grilled chicken option entree was like $12.49 and the salmon like $15. The only fault I have with the dish was I could immediately tell with how yellow the pasta was that it was most likely made from 100% corn, so the cheapest gluten free pasta available.
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