Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
My husband and I live in Bend OR and recently visited the local Olive Garden in order to complete a gluten-free review on the facility. My husband, Dr. Jason Kremer, specializes in Celiac Disease and other gastrointestinal/autoimmune disorders and I (a celiac) specialize in providing nutritional guidance for those on a gluten-free diet. Here is our review of Olive Garden, (found on our website: http://www.bendwellnessdoctor.com/index.php?p=284199) Olive Garden - Bend OR Gluten-free menu- Was a gluten-free menu available? Yes. Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
Have eaten there a few times and have not gotten sick. The zuppa toscana soup is now gluten free and the salad is as well, if you tell them to absolutely not put croutons on, even if they forget and try to pick them off, I will know. One time the manager came over to tell me how much extra care they were going to give my pasta dish. So...I’m good here...not many places I can say that about.
As a Celiac, it's frustrating they even have a gf menu. I went with family for a holiday and had a gift card, so figured I'd eat a salad. They showed me the menu, which had a gf pasta and then a list of items that were gf... but not for Celiacs. Salad, grilled chicken, and other things were listed. I spoke with two people, who were very poorly trained. The one told me I could have the salad but the dressing may have "a little bit of gluten in it". I tried to explain that things with "a little but if gluten in them" should never appear on a gf menu. That experience left me with very little trust in them. They also offer items such as French fries, in gluten fryers. I won't return to an Olive Garden.
One of the first chains to offer gluten free. They boil gf pasta in same water with regular pasta, just not with the two noodles together. Much much much more than xtamination here. Ive never been back and it was a long while ago. Very bad reputation at this location which is where it was and nationally as well. You cant run fast enough.
As far as the food goes it was good, and the woman up front, Susan, was AMAZING. However, this is probably as far as service goes one of the worst take out experiences I have ever had period. The order wasn't right, the girl who took the order was the rudest person I have ever dealt with period. Firstly the girl barely spoke to me and when she did it was obvious she didn't want to. Secondly, I hand her the cash for the food and she just stared at me. It wasn't until I said something that she even did the cash exchange for me to pay for it. Beyond rediculous.
There was a non-gf noodle in my pasta. I asked the manager and he offered to remake it, but I hadn't found it until halfway through. They do have various allergy menus, and they did remember the croutons on the salad. No gf desserts, and no dairy free/gf menus at all.
Staff was knowledgeable, gluten free menu was on the video screen thingy & clearly marked. Food was good, better on the second visit, nothing to write home about, but I have Celiac and did not get sick, so if I'm in the area, I will eat here again.
Our server was incredibly sweet but had never served anyone with celiac before, so I asked for a manager just to be sure about prep. The manager, Tyler came over and was incredibly knowledgeable about celiac and how everything was prepared in his kitchen and recommended the safest items for me after I told him I did indeed have celiac. Our server after that was very interested in learning a bit about what gluten was as I was her first celiac customer. they were so wonderful!! And the food was delicious!! I was thrilled to find out my old favorite soup was gluten free the zuppa Toscana and then I ordered the parmesan pesto pasta as the manager stated the pastas like that one went through their sautee in completely clean and separate dishes that don't come in contact with anything. the menu the offer is a gluten sensitive menu so I felt better asking because I wanted to check if they shared a grill ( they do share a flat top) so he recommended the other items to me so I chose the best for me:) there are only a few options for celiac suffers other options are more gluten sensitive items. but the food and staff were amazing!
We got a gluten menu that had 4 choices on it was going to leave bc a disclaimer at the bottom said items are not gluten free but waitress guaranteed us hat we would be ok and the meal would deff be fine! It wasn’t five mins away hives kicked in swelling etc
Food was great! Had the soup and salad for lunch. Delicious! Zappa Toscana was very yummy and filling. The manager was very helpful and came to our table to explained the precautions they take in preparing the gluten-free dishes. Server was also knowledgeable and helpful. Will definitely be coming back!
My wife and I had dinner here in June of 2017. (Wife has celiac). We did everything we are supposed to do, we talked to the waitress in depth and she was great. She assured us her dinner would be properly prepared. She ordered steak, broccoli and mashed potatoes. Pretty safe, or so we thought. Meal came, again, reassured by our waitress that it was indeed gf. She ate some of the steak and potatoes, first fork full of broccoli and we found Pasta under the broccoli. Needless to say meal was over. Manager came out and apologized. We could hear the waitress screaming at the kitchen staff. Unfortunately all it takes is one knucklehead to screw up. Would not recommend
Staff was friendly. I ordered the GF and dairy free salmon with broccoli and salad. I ate with no reaction. However, the salmon was over cooked. The steamed broccoli was not fresh and was already turning brown. The salad tasted like it came from a bag.
It took three tries to get my gluten free chicken primavera. First the chicken came out fine but the noodles were regular. Then the noodles were gf but the chicken was the same as before. Finally I had a meal that was correct, but I'm pretty sure they boiled the gf noodles in the regular noodle water because I ended up in pain anyway. They really did try to make it better, they comp'ed my meal and gave me a smoothie - as all their desserts are not gf. But my boyfriend was completely done eating by the time I had gotten mine. Hopefully they have learned from this and will do better next time. They did try.
I ordered a carryout and they gave me noodles that weren't gluten free. Thankfully I have eaten at a different Olive Garden before so I knew that the noodles should have been rotini and they weren't. When my husband took my order back, they asked him if he was sure the noodles they gave me aren't gluten free? Clearly, they have no idea which ones are and aren't. I won't eat here again.
Location in sherman has good food and always seems to try and be careful. I'm always clear about being gf but dot make a big deal about it. I've learned to stir up noodles and watch for the random stray noodle that's not supposed to be there. Have not had that happen in a very long time and been told they cook gf noodles in there own place. Good place to go. They seem to care and hardly ever end up sick when eating there. Hard not to stare at other peoples bread though.
They have gluten-free menu on the little machine they put on the table. You can actually make your own combo entrées from that gluten-free menu. I was skeptical about gluten-free pasta in any restaurant, so I made my entrée with grilled chicken with 2 sides, asparagus and broccoli. Chicken tasted good, except the veggies were steamed without any seasoning at all. If they can put uncontaminated garlic butter on the steamed veggies would be perfect. My last two or three experiences at this location back few years was terrible. I went there again because our guest chose this location. This time the service has improved. The waiters are aware of "gluten-free". I was surprised I can have such good service at Olive Garden in this location.
Very limited gluten free options especially at lunch, and the menu isn't well marked for gluten free so you have to ask a lot of questions. However my server was careful to ask the kitchen about what was safe for me to eat and the dish I got was safe, but mediocre.
Ordered the Chicken Parm. Came breaded. When I asked if the bread crumbs were gluten free the waiter assured me they were. Wrong!!! No care was taken in preparing my meal. Unfortunately my waiter had 0 knowledge of what GF is and didn't take a minute to find out disputed me mentioning the seriousness 3 times. Unless you want to be sick do not go to this restaurant. I wish I could give this a less then 0 review
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