Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
Terrible service absolutely terrible I don’t even know if it’s gluten-free cross contaminated unknowledgeable unfriendly staff tried many times to go here Olive Garden should know by now how to make a good gluten-free pasta and bread sad very sad. So many better options try Mancino‘s in grand Haven phenomenal and they know about gluten-free very knowledgeable wish I would’ve known about it years ago...
Not only did they bring me rigatoni instead of rotini (and only did they realize when I asked to double check) but I wanted to order a smoothie that was on their gluten sensitive menu and when checked was told it wasn't gluten free. On top of that a family member who is allergic to garlic and specifically asked and gave directions about every item was served steamed broccoli with- you guessed it- garlic. Thankfully she's not anaphylactic because she didn't taste it immediately. I will say the servers tried to check where possible and the manager claimed he would do further training with all staff to ensure they were more knowledgable about allergens. In the meantime, wouldn't recommend.
Food was okay to good. No gluten free menu, had to page through the electronic pad and look at nutrition info. The server was educated through, and when we ordered one side that was supposed to be gf she warned that they didn’t have dedicated dryers and they could not avoid cross contamination. We will have to wait and see if either of us react.
The menu is on a difficult-to-use electronic kiosk on the table. There are no gluten free desserts, except for chocolate or strawberry sauce. They sub rotini for any regular pasta. The waitress "didn't know much about the allergen menu" when I asked a question and directed me back to the kiosk.
I’ve ordered gluten free three times from here. First time was pasta with chicken parmesan. It came out with bread crumbs on top. Sent it back and ate it, the rest of the week I was ill. Tried going back a second time and got pasta with meat sauce. I got sick for a week. This last time I had to go because it was a family gathering. I ate pasta with just fresh parmesan on top. I did not get sick. I’m guessing it’s the sauce and or meat that was making me sick.
The food was tasty, but honestly, our server was a) not trained on how to manage an allergy and b) not very polite. I mentioned I had celiac and she brought us a salad w/ croutons. When my boyfriend politely mentioned we were going to need a new one, she said, “I wish you had told me before”. Seriously? That’s super rude. And we absolutely HAD told you. You’re the one who didn’t appear to care. She also asked me what my reactions were like. I’m like, really? I’m a lady. If you wanna hear about my explosive diarrhea episodes, I’d be happy to enlighten you. But not in the restaurant.
Very limited gluten free options and you have to sit and watch your group eat their bread sticks, not fun. Last time I went they messed up my order TWICE, by not making it with gluten free pasta. By the time I got my food, everyone else had already eaten. Luckily they comped my meal and I was really glad, because it was bland, the noodles sucked and it would have cost $17. I will never go to the Olive Garden out of choice, I've only winded up there when everyone else in a group wanted to go. Pretty sure I just won't join along if that's the case in the future.
The staff gave us an outdated menu for gluten free and what we ordered for my son was no longer available in gluten free. The manager basically told me they don’t make anything fresh, it all comes in prepackaged. Nothing tasted fresh so that makes sense. After we agreed upon the gluten free pasta with a checked breast, they totally forgot the chicken breast. Not sure how we got my son out of that place with out getting him contaminated. But he seems OK. Even though they gave us a $20 gift card, I doubt I will ever go back. Very few gluten free options and no knowledge about contamination.
Not knowledgeable about gluten free. I ordered the chicken parmesiono off the gluten free menu and got a plate full of regular pasta and chicken covered in gluten breading on the chicken. The manager came to the table and kept referring to my me as vegan. I ended up cancelling my order all together. Its been 7 years since I have eaten here and I will it be going back.
CELIACS BEWARE NOT SAFE!!!When I called to ask about cross contamination and they didn't know what it was and then when I explained what it was they said they would be accommodating and said there would not be an issue. Once we got there and talked to the kitchen manager who is very nice he assured me that precautions would be taken. I noticed when they brought the food out it was all on the same tray and one of the plates of the contaminated food was touching on my food. So I ended up eating in immediately after was sick definitely got cross-contamination from somewhere in that restaurant. The staff are very nice, although they are definitely not cross-contamination safe. Our food took forever to come out the table next to us who arrived 30 minutes after we were there received their food before we did. Ordered a salad without croutons and the salad came with croutons on it. So we had to send it back. They just do not take proper precautions to ensure safety. Celiacs beware you will get extremely sick eating here. At this location in Miamisburg, OH
Waitress was very helpful. I ordered the house salad without croutons and the gf rotini with meat sauce, grilled vegetables on top and lots of grated cheese. Tasted pretty good! Menu is labeled with G, but options are limited. Still satisfied!
Very inconsistent. The pasta was terribly dried out and mushy in the middle. I mentioned it to the server and she got irritated with me. It is not supposed to be shiny and plastic looking and tasting. This was terrible GF but the rest of my family had a fine meal. The server was visibly very irritated about the whole gluten free thing (I have Celiac's - I am not making it up). I'd go elsewhere.
Staff was knowledgeable, gluten free menu was on the video screen thingy & clearly marked. Food was good, better on the second visit, nothing to write home about, but I have Celiac and did not get sick, so if I'm in the area, I will eat here again.
Really yummy and I’ve never gotten sick! I always get the gf pasta with meat sauce, I would be hesitant about trying anything too iffy with contamination (they have a chicken parm that I’m not gonna try). I’ve never had any problems and the noodles are really good!
There is a severe lack of gluten free items on the menu and even when I get salad without croutons they usually have them in there anyway. Last time I told they waitress there waas croutons in my salad and she took it back, picked them out and gave me the same salad. Not good!
I ordered a GF pasta option. When the server put my first plate on the table he noticed a whole wheat noodle on my plate and took it back right away. I found another whole wheat noodle on my second plate after taking a few bites. I gave them a 2 star instead of 1 because the server and manager treated me very well. The server apologized profusely and the manager comped the bill.
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