Gluten free menu is very limited but looks safe, the pasta was good. I like that they have a separate dedicated gluten free menu except when you order the waiter still asks "soup or salad" and the soups aren't listed in the gluten free menu and you have to remember to ask for no croutons on the salad. Attention to detail from the waiter would be nice but if you follow the menu you will be fine.
Service -The first time we visited this restaurant our server was very friendly and seemed quite knowledgeable. He seemed happy to cater to our gluten-free, dairy-free needs. With our second visit to Olive Garden (a couple of months later) we had a new server. Again, this server was friendly and happy to cater to our gluten-free/dairy-free needs. Knowledge - The first server seemed to have a great deal of knowledge about food sensitivities and was able to tell us about the processes that the restaurant has in place to keep the food safe. We did have questions about marinades and salad dressing and when he wasn’t positive about the ingredients he checked with the cooks. The second server that we had actually asked us what Celiac Disease was (we were, of course, happy to educate him). He also suggested a sauce to me to go with the gluten-free pasta dish that I had ordered, and then came back a few minutes later to let me know that the sauce he had recommended wasn’t actually gluten-free. When I asked what steps the chefs/cooks take to ensure that gluten doesn’t end up in our meals, the server was quite vague and assured us that they are very careful to make sure that our meals don’t contain gluten, however he wasn’t able to tell us how the chefs/cooks would be keeping our meals gluten-free. Safety of food - With our initial visit, we felt comfortable eating here and the food did appear to be gluten-free. We spoke with the manger after enjoying our meal and she further discussed the ways in which the restaurant works to ensure the safety of the food. On the second visit, I felt a little less comfortable about the safety of the food but was glad that the server double checked the ingredients of the sauce that he recommended to me prior to serving it. I do wonder how many other gluten-free customers he has offered that sauce to in the past as I believe only checked on it after we told him just how serious a gluten sensitivity/celiac disease actually is. Taste and cost/serving size - We were very happy with both the price and the amount of food that we were given. My wife even had to ask for a “to go” box which never happens with her! The second visit was a different story. My wife ordered a chicken breast with a side of veggies and received a very meager portion of each (see picture above). In addition, my serving of pasta and chicken was also quite small, and while we did get our money’s worth with the amount of salad that we both ate, we were both ready to eat again by the time we got home a little while later. Overall experience - The overall experience was definitely better with our first visit than with our second. The service was good with each visit and it does appear that the restaurant has a system in place to ensure meals are gluten-free. However, I wasn’t impressed by the education/knowledge that our second server seemed to have when it comes to gluten and I feel a more thorough staff training/education program would be beneficial. In addition, the number of choices on the g-free menu was quite limited; it would be great to have a few more options available. It was really great to see a gluten-free menu, however it didn’t offer any appetizers or soups or even display prices for that matter. Based on the inconsistency of server education, lack of gluten-free menu prices, and the fact that gluten-free pasta is made-to-order, just like the regular pasta, I still see a large concern for error in meal preparation. I give Olive Garden 3 out of 5 stars.
Visited Bend location and was told that the Gluten Free menu could be cross-contaminated. When I received my dish, they had gluten-based pasta mixed into my GF dish. When I mentioned it to server, he shrugged his shoulders and said we shouldn't eat there in the future if that's an issue.
We've dined here several times with no issues whatsoever. GF menu is pretty limited, but it's good & safe.
I've tried the gluten free pasta with marinara and it was awesome! I was super excited to have great Italian food again... I highly recommend! Ask for the gluten free menu. There are actually quite a few choices!
You can’t even get a salad here. I would not eat here again unless I wanted to torture myself by watching others eat and to feel nauseous from the smell of gluten lingering in the restaurant. I wish I could give them -1 star. I feel they owe me a star just because they are so not gluten free friendly!
The first time I came here and order gf pasta and they served me regular pasta😡. It was very frustrating because they acted like it wasn’t a big deal. I decided to give them a second try last week and I got very sick after eating here. I would not trust them if you are highly sensitive or celiac.
I went today with my husband. I knew thye did gluten free but I originally could not see much on the general menu. The waitress eventually found the separate gluten free menu, which made it a lot more clearer as to what my choices were. There were 3 choices of entrees, pasta with 2 choice sauces, marinara and meat sauce, of course they'll give you grated parmesan cheese on top if you want. That was $9.99 for the pasta which included an amazing hearty tasty soup or salad as an appetizer option. The grilled chicken option entree was like $12.49 and the salmon like $15. The only fault I have with the dish was I could immediately tell with how yellow the pasta was that it was most likely made from 100% corn, so the cheapest gluten free pasta available.
This was a terrible experience!!! The waiter went out of his way with my salads and he was fantastic. The problem was the pasta. I did a Nima text on it and it tested positive for gluten. I brought it up to the manager and they offered to bring me another plate. I turned it down as I was scared to eat at this point and they assured me I was wrong and it was gluten free. That’s just not the case.
I have celiac and have never had symptoms from eating there. The selections are limited for gluten free., but are getting better. I met girl friends there for lunch once. They didn't have some of the items I asked for, so I ordered substitutions. The other girls had $5-$6 lunches while I was charged $26!.
I think we all know better than to expect a safe experience at Olive Garden, but someday you may find yourself there anyway. Here’s what you can expect: the gluten-free menu consists of tuscan soup, salad, and rotini with marinara or meat sauce. Three items. (And if you happen to also be sensitive to dairy, pass on the soup and salad.) Grilled salmon and chicken don’t contain wheat, but are listed as high risk of cross-contamination due to shared grill. Godspeed. Personally I hope to never return.
Used to LOVE this place prior to Celiac diagnosis. It was a CC nightmare here. Definitely had a reaction even after ordering off the gluten free menu. Server said he was familiar with Celiac but seemed offended when I asked for the GF menu. Their GF menu is only available on the little table kiosk, btw. I will not be going back. Too many issues with two visits post Celiac diagnosis.
Update: I went back and got violently ill off of salad and their gf soup. Normally I have a great experience here, but not tonight. I gave it 3 stars cause normally they are wonderful. I was not given my gf noodles. I asked the server to verify they were correct, because they didn't look like my usual (they were a different type) and she assured me they were. I thought they got in new pasta. I get the receipt and she didn't even ring it up gluten free. I called and talked to a manger when I started to get sick. Lots of confusion on his part on what a reaction to gluten is. I got an apology, a promise to educate the server and I get to pick up a gift card. Not worth it for how I feel!
Please be warned!!! This app says “Gluten Free Menu.” However, Olive Garden itself does not call the menu “Gluten Free,” but rather “Gluten Friendly” (is cross-contaminated). I did not notice this distinction until after I ordered and eaten some of my food. I have Celiac and got sick. If you are non-Celiac, you probably will be fine.
I would give them zero stars if I could. Would not recommend for celiac. Although our server was knowledgeable, my celiac husband’s grilled chicken Parmesan came out with what looked to be breadcrumbs on top. I tasted them and determined it was bread crumbs. He sent it back and they confirmed it was. Offered to make it again for him. He declined, said he didn’t trust them. Manager came out and offered to personally make it for him. He declined. Didn’t feel safe and getting sick isn’t worth it. What’s odd is that I had the regular grilled chicken Parmesan and mine didn’t have bread crumbs.
Ordered gluten free baked chicken parm, and when I received it, it was topped with bread crumbs. The waitress quickly had it replaced and I don't blame her because it was a kitchen error. The ticket with my order clearly stated that I had an allergy and that the meal was to be gluten free. Not a good experience.
We went to Olive Garden and told the waitress that we were gluten-free my wife is a celiac, I eat gluten-free to be on the safe side of no cross-contamination’s. She brought us at our salad with croutons and breadsticks which we of course sent back because we don’t eat it. We ordered the gluten-free rotini with a marinara sauce my wife and I both started to eat our meal and partway through there was a piece of spaghetti in my wife’s meal, regular spaghetti. I asked to speak to the manager to point out the spaghetti and my wife said she was concerned about cross-contamination if there was a piece of spaghetti in her meal she didn’t eat anymore of course, but she also thought did they use the same utensils, which of course would have caused cross contamination. The manager responded by saying that the utensils were in hot water so it kills off any of that, to which my wife says that gluten is a protein in it wouldn’t die off by hot water. Celiacs beware, this place thinks that you can use the same utensils in your noodles whether it’s gluten-free or regular because the utensils would’ve been in hot water, eliminating cross contamination, we all know that’s not true. CELIACS BEWARE!!!!
We had lunch today. There's a separate menu and are server was GF aware. My daughter ordered GF chicken breast and pasta. Unfortunately, she was served regular pasta. She asked the person who delivered the food if the pasta was GF, because it looked the same as her sister's regular pasta. She was told it was GF, but she got violently I'll about 45 minutes later. When I called the restaurant they confirmed that the spaghetti she ate contained gluten, because they do not have GF spaghetti.
Update: OG eliminated most of the items that used to be marked gluten free. Staff told me they could still make a safe gluten free me even though it’s not listed anymore as gluten free. What a disappointment that OG went from being accommodating to the opposite. No reason was given for the change. Staff was knowledgeable, gluten free menu was on the video screen thingy & clearly marked. Food was good, better on the second visit, nothing to write home about, but I have Celiac and did not get sick, so if I'm in the area, I will eat here again.
Waiter was very kind and knowledgeable. And he educated me that the kitchen never changes the water for gluten free noodles. This unfortunately was after I was halfway through my GF rotini and found a shell noodle mixed in. Never again. Major cross contamination issues here. :(
GF menu sucks. They only pulled the obvious items from their normal menu and slopped them into a makeshift gf menu. Obvious items such as salad and meat and about one gf pasta with plain bland tomato sauce. Olive garden is not very accommodating to the gf community. Save your money.
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