Recently ate at Olive Garden, the staff was very good and knowledgeable about my wheat allergy. From the gluten free menu I ordered the Soup and the rotini with meat sauce. The soup was even all you could eat and delicious. The rotini was really good too. I had no reactions. I will definitely eat here again.
Yes
Yes
I was visiting Cape Girardeau yesterday as choose to eat here due to the gluten free menu. I asked for a gluten free menu and ordered the caesar salad from that menu. I noticed that the kids gluten free option was grilled chicken breast so I asked to have that added to my salad. *So I ordered a gluten free caesar salad with gluten free grilled chicken from the gluten free menu.* When it arrived I was quick enough to notice the chicken was breaded. I sent it back (with MUCH confusion). They offered to re-make my meal, only the other people on my party were almost finished with their meal at this point. I asked to just put it in a to-go box. When I decided to finally have my meal, it as the same chicken, brushed off. There were still lots of bits of the breading. This is completely unacceptable. Granted they did comp our meal, and therefore I have no server name or ticket number .... once they handed me the to-go box no one EVER even stopped by our table again. Finally we just walked out. VERY RUDE and unprofessional. **YOU HAVE TO MAKE YOUR MANAGERS EXPLAIN THE SERIOUSNESS OF GLUTNE FREE CUSTOMERS IF YOU ARE GOING TO OFFER A GLUTEN FREE MENU!!!!!** It was more than obvious that the server had NO CLUE what gluten free even meant. My 'to-go' new salad was OBVIOUSLY the same chicken, scrapped off. You can still see breading!!! This was seriously pathetic. Me nor my family will never step foot into your establishments EVER again. Shame on you OG. This was despicable.
No
Asked my server if they had a Gluten Free menu. He told me they did and would get me one. The manager came to my table to ask about my sensitivity and how severe the allergy was. She then showed me the gluten free menu on the table kiosk. In addition went over all the kitchen protocols to protect me such as new glove and utensils. Salad made from scratch directly from the cooler to prevent any cross contamination, if I wanted the steak or salmon that it would be cooked in a clean sauté pan vs the grill to prevent any cross contamination. GF pasta is cooked in different water from all other pasta. Red flagging the kitchen ahead of my order so that they could take the necessary precautions.
— Very
— Separate gluten-free menu
— Some
— Excellent
We were very impressed with our entire experience. As soon as we told the hostess my daughter has Celiacs, she told us they had gluten free options, prepped separately and she would notify the manager so they would stop at our table. The waiter was familiar with our needs, happy to answer our questions on the menu and the manager also came over, introduced himself and said he would talk to the kitchen staff himself to ensure her food was prepped safely. She had pasta with sauce and grilled chicken, as well as the salad. We wish we had asked for the sauce on the side, as it was heavy on the sauce, but other than that, we were very pleased. Thank you Olive Garden for a good, safe place to eat while traveling!
— Very
— Gluten-free items are marked on the main menu
— Some
— Good
The gluten free rotini was very yummy! I honestly couldn’t tell a difference. One of the managers was also very helpful and made sure my dish was prepared separately from gluten-containing ingredients to avoid cross-contamination. Our server said that the GF pasta could be substituted for any of the dishes on the menu, but double check what you order because some of the dishes will still have gluten-containing ingredients.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Excellent
Has gluten free noodles I went there and ordered and told the waiter multiple times that this is an allergy and to make sure to tell the cooks that I NEED gluten free. Well he gave me grilled chicken instead of fried chicken so I thought I was in the clear… he gave me normal noodles.
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
My server had celiac so I felt safer dining here knowing that. I ordered a salad without croutons and grilled chicken. You can also get this with grilled shrimp. There is also steak, salmon and rotini pasta.
— Somewhat
— Separate gluten-free menu
— Some
— Good