Olive Garden
$$ • Italian Restaurant
Most Recent Reviews
This Olive Garden was very accommodating and knowledgeable. I called ahead by a couple of days and talked to the manager on duty, Kayla. When I asked about their gluten allergy protocols, she not only told me all the things I needed to know without my having to ask and she even let me know that standard protocol was that a manager would come to your table to go over things as soon as you let them know about an allergy or request a GF menu. When I was there, Donna was the manager on duty and she did come straight over to communicate with me and put server. She also let me know that you can have confidence that your pasta is the GF pasta if it comes mixed with the sauce (regular pasta comes with the sauce on top) because the GF pasta is cooked with the sauce. I also ordered a drink and when it came with fruit (I didn't realize this), the bartender was quick to ackythatbshe might have touched bread in her duties and make me a fresh drink without the fruit. The manager even sent me home with an extra GF soup on the house.
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Reviews of this Chain
I am celiac. I told waiter I was allergic to gluten and sensitive to cross-contact. I had salmon and broccoli. The manager brought out my dish. The server brought the remaining dishes for my companions who had no food allergies.
I didn’t have the greatest experience at Olive Garden. A manager came out and told me he would make sure my food was safely made and far away from any gluten. When my meal came out, gluten free noodles were mixed in with my meal. The manager apologized and gave us our meal for free but I was unimpressed with the fact that he promised there would be no cross contamination and there indeed was.
On top of that there are very limited gluten free options and none of them tasted very good or fresh.
After I told the hostess that I had celiac disease they gave our group a server that was experienced with celiac disease. She assured me that the kitchen staff was aware and told me that they wanted my experience there to be good and that I am satisfied with everything. I was very impressed and the food was great!! I highly recommend Olive Garden
They boil gluten free pasta with gluten containing pasta.
I called them to ask if they cook the GF noodles in the same water, lady on the phone said “we don’t not cook them in the same water to avoid cross contamination” we ordered it even said on the packaged food to use clean gloves and utensils then my mother found a Linguine noodle in her gluten free pasta
