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I went for lunch and the chef's wife has Celiac. My meal was so fresh and completely GF!! Corn tortillas were microwaved on a clean plate, gloves changed, clean utensils used and fresh sides not contaminated with gluten utensils or hands. Best part was no eye rolls or exaggerated exhalations when I said I needed gluten precautions.
Not at all impressed with this place. When I was unintentionally glutened by the chips (not GF!), the waitress was completely unapologetic. Even after that, she didn't offer a GF menu and told me that most of their menu is not gluten free due to cross contamination. So, cool. I won't be eating there again.
We went in aware we couldn't eat the chips. The waitress said she actually thought they had changed the chips and asked management who agreed they were fine. 20 mins later after we ate the chips someone was sent to let us know the chips had gluten in them. My kids were sick the next day. Don't trust the staff. Trust what you researched before arriving.
The menu/list really sucks. It's got a heading then a list of food. Everything is separated by a comma and not even listed properly so it was very confusing. Most foods weren't really for celiacs but good for those whose bodies can tolerate a little gluten. I'm GF but because of an ingredient that is removed when gluten is removed, so I could eat a lot on their menu.
Had dinner at On the Border last night. Was not to impressed with the gluten free menu. But as I was browsing the main menu, I asked our waiter about the Border Smart Chicken Fajita. He went back and got some answers for me. It came with onions, bell peppers and chicken. My concern was the corn tortillas. He also found out that the corn tortillas were made of only corn and lime. But did state that on the bag they came out of a manufacture company that does work with wheat. I went ahead and ordered the dish. Oh my that was so good and I had no issues with it at all. It also came with a side of black beans with nothing added to them, not even a thickening substance. So thumbs👍 to On the Border. I will be coming back for sure.
My daughter became violently ill after ordering off the gf menu. Of course there was a warning of cross contamination since it is not a dedicated celiac friendly kitchen. However this is the 1st time, ever that we have gone anywhere and had a problem after we let them know she has severe food allergies. I would use extreme caution before eating here.
got sick.ordered off wheat free menu, no gluten free menu available, waiter not knowledgeable, didn't know where the menu was til manager got it, didn't write our order down. now I paying for not being more assertive in ordering
Tried to eat here in July 2016. The chips are fried in the same fryer with wheat foods. The server and whoever he spoke with were very confused about what is and what is not safe for celiac customers. I want to like On The Border but they haven't earned it yet. Instead try Matts Rancho Martinez just on the south side of the turnpike (190). Matts is very celiac friendly.
This is a restaurant that I have been to at least once on each of my trips to Atlanta over the past several years, when I visited my mother. I've not had any issues from my meals eaten there on any of these occasions. Their GF menu does warn against cross contamination, but I've yet had any issues. The GF menu doesn't appear to be updated with the New items that appear on their menu and it is a bit difficult to understand what you are looking at (as far as category on the menu). There are some good options. I've had the Queso Chicken Grill with cilantro rice and vegies. I'd enjoy more of the Queso sauce on the chicken and I think the flavors might be enhanced with some lime wedges. My BID disappointment is that the chips are NOT GF, so while others get to enjoy munching on them as we wait for our meal, I have to sit there and pass up one of the things I've always enjoyed about having Mexican food before learning I had Celiac. That's one reason for just three stars...they make no effort to provide any chips that we GF'ers need, and they don't have, or didn't offer, any other sauces that might be added to the food to enhance flavors. I'm not a big fan of cilantro, but the serving portion of the cilantro rice was meager at best, regardless of it being on a GF plate or not. This isn't one of my first choices when I'm in Atlanta, but it has been a safe choice so far.
I usually bring my own chips to On the Border but didn't have any this time. We asked the waiter if the chips were fried in a dedicated frier or if they were in the same oil as other things. He said they have two separate lines at this location, with the chips being fried by themselves in the back line. He confirmed with the manager that they were gluten free. I ate a few and waited a few minutes (usually I get a headache pretty quick if there is a problem). I didn't have a reaction. Really nice to not have to worry about bringing my own chips! Note: I am gluten intolerant, not celiac, so still might not be safe for some people.
I looked up the menu before going on my phone then used it to compare to regular menu to make my selection. I had tacos. Very good. As it says, do not eat the chips.