On the Border

3.0 stars 3.0 out of 5 4 ratings
$Gluten Free Menu, Late Night, Mexican + 2 more

901 Neshaminy Mall, Bensalem, PA 19020 Directions

(267) 984-4980
  • User profile picture thumbnail
    1 rating
    July 24, 2016

    Ordered off the gluten free menu. Server was very uninformed. Got glutened and was sick for days. Sad because I've always loved this place. Not any longer.

  • User profile picture thumbnail
    3 rating Celiac friendly
    July 10, 2016

    I didn't get sick but the food was not very good and service was slow. I would eat here again if I had to. If you want "Mexican" food you are better off at the nearby Chipotle as the food tastes much better.

  • User profile picture thumbnail
    Celiac
    5 rating
    September 26, 2014

    they are very accommodating.

  • User profile picture thumbnail
    3 rating
    July 13, 2014

    Very limited GF menu.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    December 11, 2017

    19 Commerce Way, Woburn, MA 01801

    Absolutely terrible experience here. I'd like to start by saying I'm not the type of person who ever leaves bad reviews for restaurants. Ever. I've been a diagnosed celiac for 14 years and have worked in the food industry for a long time. I try to be very patient and understand that restaurants can not always accommodate celiacs. However, if you require a GF diet DO NOT GO HERE. Spark notes version: If I could give this place 0 stars I would. The staff do not understand what gluten free means at all. The worst service I have ever had in my life-- truly appalling. Again, as someone who worked as a waitress for years (through college and grad school), I never complain about service at restaurants. But this was unlike any experience I've ever had-- it was awful. Long version: I came here for a friend's birthday dinner. I informed my server that I had celiac disease. I also explained it as a severe gluten allergy since people don't always understand when you just say you have celiac (Side note: I'm the type of person who apologizes to waiters for having dietary restrictions bc I know it can be a pain in the ass and I feel bad about inconveniencing them, but I just don't want to die. I'm not the annoying GF entitled type at all). Anyways, they seemed confident that they could accommodate me...until my food came out. I had ordered the fish tacos. A non-GF friend ordered a similar dish. The server came out with both taco plates and asked who got them (we had a large group). I asked which dish was the GF one, to which she was visibly unsure and guessed that both were GF. I asked politely if she could double check again saying it was a very severe dietary restriction-- hey, accidents happen, not a big deal at this point. But then I watched her go ~5 ft away to a different server to consult. Both were clearly confused/unsure (actually shrugging) and I heard them guess which one was GF but both clearly had no clue. She came back and tried to give me the plate that I had just watched/heard them randomly select. Again, I calmly explained to her that I have celiac disease (again also explaining that she could think of it like a severe gluten allergy if that made more sense to her so in a similar way to how those w/ a severe peanut or shellfish allergy can't have any cross contamination, neither can I-- overly simplistic but seemed to make sense to her). She leaves and gets the manager. I nicely explain my situation to manager. Manager brings back the "GF" menu to help me find something. I won't get into all of the details but she was a complete jackass, treating me like a moron and belittling me. Basically talked down to me as if I didn't understand my own disease. Said that most people with celiac can handle cross contamination. Tried to tell me that dairy and soy were made of gluten (and no, not soy sauce, just regular "soy")-- when I tried to correct her, she said I was wrong, laughing at me like I was a 5-year old saying the sky was green. At that point, I was so disappointed and humiliated, and so furious with her that I cut her off and told her I didn't want a damn thing from them. Despicable service and treatment overall, but especially by the manager. She never apologized. Her incompetence was astonishing. Non-GF friends agreed their food was shitty anyways so I clearly didn't miss out on much. Paid for my drink, left, and will never go back. Despite the length of this post, I left out many additional examples of why this restaurant/service sucked so much. Just trust me when I say do not go here.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    December 08, 2017

    2190 Southgate Rd., Colorado Springs, CO 80906

    Their gf menu options seems to be shrinking. I do like their queso and guac, but have to get it to go so I can eat it with my own chips, as their chips are in a shared fryer.

  • User profile picture thumbnail
    3 rating Celiac friendly
    December 03, 2017

    1220 Galleria Blvd, Roseville, CA 95678

    The staff was helpful and there is a gluten free menu with at least one item from each section. It’s not an extensive GF menu but there are choices. The food was tasty and I enjoyed tomatillo chicken tinga enchiladas. I had mine served with the black beans. There is no dedicated fryer so the chips are not GF. If the enchiladas had come as a platter with rice and beans instead of only one side, and the chips were GF, I would have given a higher rating.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    November 27, 2017

    3640 Atlanta Hwy., Athens, GA 30606

    The employees are very helpful but didn't say anything about the chips to me and so I had a gluten reaction. They are willing to work with you but it's not like real Mexican food.

  • User profile picture thumbnail
    4 rating
    November 24, 2017

    1512 South Randall Road, Algonquin, IL 60102

    Dedicated fryer at this location for chips. Limited gf options, but staff was very helpful

  • User profile picture thumbnail
    5 rating
    November 06, 2017

    5244 S State Hwy 360, Suite 370, Grand Prairie, Tx 75052

    The kitchen manager, Eduardo, was such a big help. He grilled my onions fresh with oil and no soy sauce for the fajitas and warmed me about the butter in the rice due to my dairy allergy, etc. Such a great experience compared to my usual eating out ordeal of trying to navigate multiple food allergies.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 01, 2017

    3640 Atlanta Hwy., Athens, GA 30606

    Manager was very friendly and explained all the menu options to me. There is no dedicated fryer so chips we're out, but he was clear that the grill would be cleaned before my food was cooked and that all precautions would be taken to avoid cross contamination. I did not get sick, so I was very pleased, as I almost always get cross-contaminated at Mexican restaurants.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    October 30, 2017

    9000 Airport Boulevard, Orlando, FL 32827

    Few gf options. Nothing special, but they do have a gf menu

  • User profile picture thumbnail
    4 rating
    October 22, 2017

    867 US 31 North, Greenwood, IN 46142

    My Celiac wife is able to get the fajitas w/ corn tortillas, and has several times, without issue.

  • User profile picture thumbnail
    Celiac
    1 rating
    October 22, 2017

    5200 W 119th St, Leawood, KS 66209

    I would not recommend due to horrible service. We order gluten free. They made the entire order with gluten. Had to reprepare our good. Took over an hour to get our food.

  • User profile picture thumbnail
    5 rating Celiac friendly
    August 23, 2017

    2829 S. Interstate 35E, Denton, TX 76210

    Chips are gluten free! Great GF menu!

  • User profile picture thumbnail
    Celiac
    4 rating
    August 08, 2017

    3250 Rolling Oaks Blvd, Kissimmee, FL 34747

    It didn't start great but we left very satisfied with our meal. First, their chips are made in a shared fryer, so no chips if you are celiac/intolerant. That's a bummer. We were given gluten free menus but unfortunately the GF menu was out of date which we only determined after struggling for a while. Our server got the kitchen manager who explained our choices as well as how we could make some modifications which would better suit our young son's preferences. The food was excellent. Would have given 5 stars if the menu was current and safe chip option.

  • User profile picture thumbnail
    Celiac
    1 rating
    July 22, 2017

    535 N. Lakeview, Vernon Hills, IL 60061

    Horrible menu and they are not trained to handle food allergies.

  • User profile picture thumbnail
    Celiac
    2 rating Not celiac friendly
    July 16, 2017

    3676 Potomac Circle S.W., Grandville, MI 49418

    Too much cross contamination gluten free options but not celiac safe.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    July 12, 2017

    4306 W. Loop 250 North, Midland, TX 79707

    l had to use the bathroom before I got out the door bad bad bad. Everyone said they knew all about safety of my food. Do not go if you have celiac

  • User profile picture thumbnail
    1 rating
    June 29, 2017

    120 S. Meridian, Oklahoma City, OK 73107

    outdated menu . dont have all options

  • User profile picture thumbnail
    4 rating Celiac friendly
    June 25, 2017

    3050 E. Main Street, St. Charles, IL 60174

    I'm giving 4 out of 5 since the chips are fried in a common fryer. If you can say no to the chips, the food is really good, prices are reasonable, and the staff (that I've encountered) have been very accommodating. We have been to this location a lot (prob, once a month for years), and have had parties catered by them. All of our family experiences here have been fantastic.

  • User profile picture thumbnail
    4 rating
    June 17, 2017

    6572 Airways Blvd., Southaven, MS 38671

    Limited menu. Chips are NOT gluten free.

  • User profile picture thumbnail
    4 rating
    May 28, 2017

    102 Bartlett Avenue, Exton, PA 19341

    chips now gf... not in controlled plant however. enchiladas were great.

  • User profile picture thumbnail
    4 rating
    May 28, 2017

    51 US Hwy 1, New Brunswick, NJ 08901

    I really like the gluten free menu that is separate from the traditional menu.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    May 10, 2017

    10575 Davis Drive, Alpharetta, GA 30004

    We ate here one time and I had stressed the need for gluten free. The waitress began by telling me the chips were gluten free (which I knew was not correct because they're fried in the same oil with gluten containing foods). Then she brought out flour tortillas for my food.... And tried to tell me that the rest of the food was fine and they didn't need to remake it. At which point I insisted they did remake it since the tortillas had been on the plate. Overall they were not knowledgeable of gluten free or celiac. I would not eat here.

  • User profile picture thumbnail
    5 rating
    May 09, 2017

    3030 S Rangeline Rd, Joplin, MO 64804

    Gluten free menu, dedicated fryer for tortilla chips. Server was very helpful and friendly.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    April 22, 2017

    1220 Galleria Blvd, Roseville, CA 95678

    Gluten Free menu is great! Burrito Bowl was great as well as the corn chips!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    April 12, 2017

    10710 Providence Rd., Charlotte, NC 28277

    I have been able to eat the chips they serve without being sick! Yay! I always get the street style mini tacos with chicken and they are so good!

  • User profile picture thumbnail
    1 rating
    March 19, 2017

    2347 N. Maize Road, Wichita, KS 67205

    Small menu and items were fried in the same oil as items containing gluten. Potential for cross contamination is great.

  • User profile picture thumbnail
    Celiac
    2 rating
    March 16, 2017

    2651 Prince William Pkwy, Woodbridge, VA 22192

    Overall not very knowledgeable, servers don't seem to care. Have had reactions, even after talking to manager.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    March 13, 2017

    6369 S. Southlands Pkwy, Aurora, CO 80016

    I went for lunch and the chef's wife has Celiac. My meal was so fresh and completely GF!! Corn tortillas were microwaved on a clean plate, gloves changed, clean utensils used and fresh sides not contaminated with gluten utensils or hands. Best part was no eye rolls or exaggerated exhalations when I said I needed gluten precautions.

  • User profile picture thumbnail
    5 rating
    February 27, 2017

    3310 Fairlane Dr,, Allen Park, MI 48101

    The staff was super helpful and gave me the gluten free menu. Although it stinks that the chips aren't, I had the fajitas with corn tortillas and no itching after or nausea!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    February 18, 2017

    2275 Pleasant Hill Drive, Duluth, GA 30136

    Great food and manager took the time to make sure everything was gluten-free an OK from the kitchen side. Yummmm

  • User profile picture thumbnail
    5 rating
    February 17, 2017

    2829 S. Interstate 35E, Denton, TX 76210

    Though the gf menu is a sheet of paper in a plastic cover, the gf selections are varied. The server was so helpful, even with my additional food sensitivities, and took extra care with my order. The food was good. Thanks, On The Border!

  • User profile picture thumbnail
    1 rating Not celiac friendly
    February 17, 2017

    6250 North Freeway, Ft. Worth, TX 76137

    My answer is no. Have celiacs, and should of went to the hospital after eating there.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    February 12, 2017

    6000 Warden Rd., Sherwood, AR 72120

    I just ate at On the Border in Conway and got glutened. :(

  • User profile picture thumbnail
    1 rating
    January 26, 2017

    2401 Soncy Road, Amarillo, TX 79124

    Not at all impressed with this place. When I was unintentionally glutened by the chips (not GF!), the waitress was completely unapologetic. Even after that, she didn't offer a GF menu and told me that most of their menu is not gluten free due to cross contamination. So, cool. I won't be eating there again.

  • User profile picture thumbnail
    5 rating Celiac friendly
    January 08, 2017

    114 Interstate 20 East, Weatherford, TX 76087

    I had no issues when i went to OTB. They were very understanding and helpful. They also provided a Gluten Free menu. I was able to enjoy Chicken Fajitas with all the veggies i wanted.

  • User profile picture thumbnail
    5 rating
    December 31, 2016

    190 Pakis Street, Hot Springs, AR 71913

    Always have an easy time ordering and the staff are very nice.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    December 24, 2016

    7695 N. Academy Blvd., Colorado Springs, CO 80920

    idk who took over OTB, but I don't recommend eating there. it is definitely not gluten free. And even for those who can eat gluten, the food is bland. My suggestion, starve. It's much more pleasant than eating here

  • User profile picture thumbnail
    3 rating Celiac friendly
    December 18, 2016

    220 Indian River Road, Orange, CT 06477

    excellent food I would recommend it

  • User profile picture thumbnail
    5 rating
    December 10, 2016

    5200 W 119th St, Leawood, KS 66209

    ask for the manager. very helpful and CD friendly. onions on fajitas are cooked in soy which is why they remove on the GF menu. they will accommodate and make certain things in a separate pan. grill used by all.

  • User profile picture thumbnail
    4 rating Celiac friendly
    December 06, 2016

    1414 Gross Road, Mesquite, TX 75149

    Friendly service. Good tortilla soup. Enchiladas made with corn tortillas but be sure to ask about the sauces for then. Knowledgeable servers

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    November 25, 2016

    3930 Baldwin Road, Auburn Hills, MI 48326

    WONDERFUL SERVICE!! Staff very knowledgeable! I get sick everywhere, but have never felt ill after dining here!

  • User profile picture thumbnail
    1 rating Not celiac friendly
    November 16, 2016

    747 IH 30 Center East, Rockwall, TX 75087

    We went in aware we couldn't eat the chips. The waitress said she actually thought they had changed the chips and asked management who agreed they were fine. 20 mins later after we ate the chips someone was sent to let us know the chips had gluten in them. My kids were sick the next day. Don't trust the staff. Trust what you researched before arriving.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    November 11, 2016

    115 Glensford Drive, Fayetteville, NC 28314

    they have a dedicated fryer for their corn chips, but when they are busy it gets used for everything. the heat they GF tortillas on the same flattop as the wheat tortillas.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    November 01, 2016

    10299 East US 36, Avon, IN 46123

    My daughter got very sick after eating here. The waitress didn't know what Celiacs was and even though they offer a gluten free menu the cross contamination is bad.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    November 01, 2016

    3310 Fairlane Dr,, Allen Park, MI 48101

    Gluten free menu -but NOT celiac friendly! No separate fryer, menu clearly states beware of cross contamination.

  • User profile picture thumbnail
    3 rating
    October 11, 2016

    1915 Glacier Park Ave., Naperville, IL 60540

    Great options on a dedicated gluten free menu. Staff needs to be more knowledgeable as I've had issues with my meal each time.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    October 02, 2016

    1128 Military Cutoff Rd, Wimington, NC 28405

    Absolutely wonderful experience. It was our first time ever at an On the Border, we received great service! The manager came out and spoke with us and went over my list of intolerances and made a dish perfect for me!

  • User profile picture thumbnail
    3 rating Not celiac friendly
    October 02, 2016

    6015 Sky Pond Drive, Loveland, CO 80538

    The menu/list really sucks. It's got a heading then a list of food. Everything is separated by a comma and not even listed properly so it was very confusing. Most foods weren't really for celiacs but good for those whose bodies can tolerate a little gluten. I'm GF but because of an ingredient that is removed when gluten is removed, so I could eat a lot on their menu.

  • User profile picture thumbnail
    5 rating Celiac friendly
    September 26, 2016

    1710 S. Power Road, Mesa, AZ 85206

    Had dinner at On the Border last night. Was not to impressed with the gluten free menu. But as I was browsing the main menu, I asked our waiter about the Border Smart Chicken Fajita. He went back and got some answers for me. It came with onions, bell peppers and chicken. My concern was the corn tortillas. He also found out that the corn tortillas were made of only corn and lime. But did state that on the bag they came out of a manufacture company that does work with wheat. I went ahead and ordered the dish. Oh my that was so good and I had no issues with it at all. It also came with a side of black beans with nothing added to them, not even a thickening substance. So thumbs👍 to On the Border. I will be coming back for sure.

  • User profile picture thumbnail
    1 rating
    September 03, 2016

    420 Main Mall Road, Portland, ME 04106

    No longer has a gluten free fryer!

  • User profile picture thumbnail
    Celiac
    4 rating
    August 21, 2016

    33 Border Way, W. Springfield, MA 01089

    No dedicated fryer so beware the chips. Decent GF menu, Border Bowls are excellent.

Gluten-Free Features

  • Gluten Free Menu

Categories

  • Late Night
  • Lunch
  • Mexican
  • Restaurant
Monday
11 am - 10 pm
Tuesday
11 am - 10 pm
Wednesday
11 am - 10 pm
Thursday
11 am - 10 pm
Friday
11 am - 12 am
Saturday
10 am - 12 am
Sunday
10 am - 10 pm

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map of On the Border

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