I usually bring my own chips to On the Border but didn't have any this time. We asked the waiter if the chips were fried in a dedicated frier or if they were in the same oil as other things. He said they have two separate lines at this location, with the chips being fried by themselves in the back line. He confirmed with the manager that they were gluten free. I ate a few and waited a few minutes (usually I get a headache pretty quick if there is a problem). I didn't have a reaction. Really nice to not have to worry about bringing my own chips! Note: I am gluten intolerant, not celiac, so still might not be safe for some people.
this is for on the border in general.
they do no have a clue when it comes to cross contamination. 3 visits and 3 times getting sick. I wanted to give zero stars but it required something.
They have a code to scan for allergies. After asking the waitress if I could have an item because I have several allergies the manager came out and talked with me. He was very helpful and made some cooking adjustments to accommodate my allergies.
— Very
— Separate gluten-free menu
— Some
— Good
— Somewhat
— Separate gluten-free menu
— Some
— Good
Staff was super knowledgeable and helpful. Good food and didn't get sick. Will definitely be back! Edit: have been back several times since my original review and still no problems and still great food!
Yes
Gluten free menu. Had the chimchurri chicken and shrimp with rice and veggies. No reactions. Very good. Chips not gluten free.
Yes
Don’t do it. I made the mistake and I am at the point of tears from the pain
— Not at all
— No gluten-free information on the menu
— None
— Poor