Ortega'z Southwestern Grill and Wine Bar

We ate here a couple week ago and got the nachos with corn chips. It was fine. Tonight, I ordered the same thing and they came out looking a little different. Before I fully realized, I had eaten two chips and then I got that sinking feeling and just knew. Our waiter had written down the allergy but the kitchen made the wrong thing. He immediately took them and got the correct ones made AND removed them from my bill. He must have apologized 50 times, and clearly felt terrible. But just know you must be extremely vigilant here. Sadly, I don’t think it’s a safe place for me anymore.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

It was fine and GF is clearly marked on the menu, but I wouldn't go out of the way to come here again. It is a shared fryer so you can't have chips or really anything that is normally GF naturally. They did substitute corn tortillas for flour. The waitress was very kind with the countless questions and was willing to check with the kitchen.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

“Anything fried can be grilled and anything flour can be corn”. They had a very good understanding of gluten allergies and the menu was clearly marked as well. The food was delicious!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

I had a really delicious meal here. The menu is clearly marked gluten free. I had asked the server if things not marked GF could be made GF and she mentioned that they could use corn tortillas. I didn't want to risk trying to get anything fried like a previous review had done since I have Celiac Disease. I got the fish tacos on a corn tortilla. It was cooked very well and had a lot of flavor. I didn't get sick so I'd say it is Celiac safe depending on what you get. I'm not sure if they have a dedicated fryer so anything fried might only be safe for gluten sensitivies.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We had a great meal here. Wife is gluten sensitive and we informed our server “Whitney”. She informed us that almost anything on the menu could be made with corn chips and/or gluten free. Wife had the Buffalo chicken tacos and it was delicious. Table had pork nachos (gluten free) and they were also very good. I ordered the fish tacos and they were above-average. Service is very good and we will be coming back to this restaurant soon.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We had the nachos which was gluten free. Good option for drinks and food.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good