Timothy O'Toole's

3 recent ratings
$$ • Restaurant
Reported to have a gluten-free menu
Safety Rating
3 ratings

As rated by the community

5572 Grand Ave
Gurnee, IL 60031

Most Recent Reviews


Celiac

Overall Rating

Review


I ordered the gluten free Rueben. I was concerned that the bread looked like rye. I asked the person who served me my food and my waitress about it. I was assured it was gf. I took a few bites, and sent it back to the kitchen… nope! They had brought me the regular gluten filled meal. I was so sick all night. Manager was so slow to come to the table. He comped my meal, but did not respond to an email the next day. I am so sad. This was a favorite place. But I can’t trust it anymore.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Gluten Sensitive

Overall Rating

Review


I ordered a bowl from here that was “GF.” Five mins after eating it I had a reaction. I called them to let them know that it was not made GF and they simply said they talked to the chef and it was. $25 meal wasted.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago read full review

Overall Rating

Review


Love enjoying their food. Great Ruben sandwich!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu

Categories

  • Dinner
  • Late Night
  • Restaurant

Photos


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More Reviews


Overall Rating

Review


Great place for drinks, but NOT Celiac safe for food. This should not be on the list at all. Cross-contamination heavy, no knowledgeable staff, and no dedicated fryer.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Great place and have a gluten free menu. Fries!!

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Not celiac friendly at all and I wouldn't exactly say they have a GF menu-more like a menu of what you can't have. While they do have GF buns, not all GF items are available to celiacs as there are no dedicated fryers. Cannot have fries, potato chips, nacho chips, or wings. Went hoping for the French Dip in the prior review but the Au Jus was listed as having gluten. They do have GF tacos and vegetable sides but not as kid friendly. Left after paying for drinks and went down the street to Red Robin.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


Very good options for GF family. French Dip on GF bun with fries was great.

Celiac friendly?

Yes

Updated 7 years ago read full review

Reviews of this Chain

Overall Rating

Review


I was surprised to see they had a “gluten sensitive” menu. I asked to speak to a manager before ordering and told him I have celiac. He said they have a dedicated fryer for fries and toast the gf bread in a toaster bag. He then alerted the kitchen that a celiac order was incoming. Then someone from the kitchen came out to talk to me. I don’t really get sick from eating gluten so can’t confirm there was no cc, but they seemed to be really on top of it

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Overall Rating

Review


Very unsafe to eat here. Menu clearly states gluten sensitive and they don't take any care for cross contamination

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Overall Rating

Review


Super accomodating and we’re willing to work with me to make sure I didn’t die

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Not for celiacs. They only have a gluten sensitive menu in which they are very clear there is cross contamination. One of my favorite restaurants which now I now unfortunately need to avoid. If you are avoiding gluten for a lifestyle choice you will probably be ok.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Celiac

Overall Rating

Review


Talked to kitchen manager about what I could eat. He said we can fry you some fries although they fry breaded things in there. He said “We fry at 350 and it will kill the gluten. “ Huh? They were not helpful and not nice.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

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