OTTO

6 ratings
$ • Pizza Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Cider, Pizza
Safety Rating
3 ratings

As rated by the community

202 Massachusetts Ave
Arlington, MA 02474

Most Recent Reviews


Celiac

Overall Rating

Review


Despite GF dough, not safe for Celiac due to shared spaces. They will not make accommodations.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I ordered the 12 inch gluten free pizza. Went to pick it up. Box seemed big do even asked to confirm it was gluten free. Was told yes. Walked home only to find a regular 16 inch pizza in the box. Tried to call but no one answered the phone since they’d closed 4 minutes earlier. $30 for nothing.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Offers delivery
Updated 2 years ago read full review

Symptomatic Celiac

Overall Rating

Review


They are not a dedicated gluten Free facility, but they do have gluten free options and j have never gotten sick from there, and have trust their gluten free food and it is amazing.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for lunch
  • Good selection of healthy options
Updated 3 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Cider
  • Pizza

Categories

  • Delivery
  • Healthy
  • Kid Friendly
  • Lunch
  • Vegetarian Friendly

Photos


Add a photo

More Reviews


Celiac

Overall Rating

Review


Yummy GF Pizza!! Best I’ve ever had.

Updated 4 years ago read full review

Overall Rating

Review


Well, they advertise a gluten free crust, so I thought I would give it a try. I ordered online with a note that I have celiac. Someone called me to cancel my order because they said that they aren't "THAT gluten free. I appreciated their honesty (some places would just serve something that makes you sick), but if someone didn't make it a point to specify that they had celiac and just trusted that gluten free is actually gluten free, it would be a problem.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Best gluten free crust! It’s also vegan. They also have vegan cheese, Violife brand. Soooo good.

Reviews from other Otto locations say those kitchens are not celiac safe. Not sure about this one.

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Workers were friendly had gluten free bases and did a glove change

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


I've eaten here for a few years. My favorite gf piiza.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Ordered gf pizza delivered, wonderful! Great real crust, will be new place for pizza!

Celiac

Overall Rating

Review


They can do most things on the menu gluten free. The server was extremely safe and knowledgeable. Food was really good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Warning! Do NOT eat here at the South Boston location if you have celiac! They do not take them seriously. Guy who took my order said “yes” to all of my questions about safety protocols, then likely didn’t follow any of them. My daughter was violently ill within 5 mins of eating the pizza. Avoid this location at all costs!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

More Info