OTTO

2 recent ratings
$ • Pizza Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Cider, Pizza
Safety Rating
2 ratings

As rated by the community

888 Commonwealth Ave
Brookline, MA 02446

Most Recent Reviews


Overall Rating

Review


Delicious pizza and haven’t gotten sick any time I’ve had it!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

Symptomatic Celiac

Overall Rating

Review


Knowledgeable staff and great pizza!! We were told GF pizzas come with a pan underneath so no cross contamination with pans. Right across the street from Boston University

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I order from here all of the time (if I’m ever ordering pizza, 99% of the time it’s from Ottos). I’m highly sensitive to cross-contamination but have never had an issue if they know it’s an allergy. Also, their pizza is **extremely** tasty. The gluten free crust is pretty exceptional

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for kids
  • Good for takeout
  • Offers delivery
  • Offers online ordering
  • Offers outdoor seating
Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Cider
  • Pizza

Categories

  • Kid Friendly
  • Late Night
  • Lunch
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Celiac

Overall Rating

Review


It was fine. Waited a long time for my pizza. Too long actually. But pizza was good and the leftovers heated up nicely the next day. Would go again

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Extremely irresponsible- they don’t tell people they are not celiac/allergy safe. Flour is everywhere. Someone thought it was safe to take my little one there because the waitress said it was “gluten free”(!!!) and she just threw up.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Not celiac safe; risk of cross contamination is very high.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


They gave me a # to put in front of me so they could bring my pizza. The waitress came so quickly (wasn't too busy) put down my pizza and said tortellini pizza and grabbed my #and went off. No chance for me to tell her it was wrong. Finally got another waitress and she was confused why I ordered GF pizza with tortellini. I told her I did have a wheat allergy and knew I couldn't eat tortellini so I would never order it. She made another one. I thought it tasted pretty good but after eating it I got sick. Cross contamination.

Updated 7 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Gluten Sensitive

Overall Rating

Review


Ate here a few times without incident, and it was tasty, great topping combos. But I got a terrible reaction the last time (when ordering delivery from the BU location). I skip Otto for Stone Hearth Allston now, and haven't had a reaction so far. They have better kitchen prep practices by far.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


Not celiac friendly. The pizza I got wasn't all that great either.

Celiac friendly?

No

Updated 7 years ago read full review

Overall Rating

Review


They do not have a separate prep station for their gluten free pizzas. If you have celiacs I would not recommend getting their gluten free pizza because of cross contamination. Staff did point this out and they state it online.

Celiac friendly?

No

Updated 8 years ago read full review

Celiac

Overall Rating

Review


The store has a sign at the register that suggests that the pizza is not safe for celiacs. Pizza was small and I did feel slightly ill afterwards.

Celiac friendly?

No

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


Ordered gf pizza delivered, wonderful! Great real crust, will be new place for pizza!

Celiac

Overall Rating

Review


They can do most things on the menu gluten free. The server was extremely safe and knowledgeable. Food was really good.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Warning! Do NOT eat here at the South Boston location if you have celiac! They do not take them seriously. Guy who took my order said “yes” to all of my questions about safety protocols, then likely didn’t follow any of them. My daughter was violently ill within 5 mins of eating the pizza. Avoid this location at all costs!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Celiac

Overall Rating

Review


We'd called previously and been told they took care to prevent cross contamination. This time my pizza showed up with charred bits on the bottom, we called back and were told there was no cross contamination prevention and the pizza wasn't recommended for Celiacs. Wish I'd noticed before I ate it.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Celiac

Overall Rating

Review


Great tasting pizza! Gluten free crust is wonderful tasting. Not your generic frozen crust. Waitstaff is great also

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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