Outback Steakhouse
$$ • Restaurant, Steakhouse
Most Recent Reviews
I called ahead and asked if they could accommodate. They told me yes and gave me a gluten free menu upon request. I explained that I have celiac disease and our waitress marked my order and appetizer in the computer as an allergy to let the kitchen know my situation.
They had a gluten free menu which was nice. I explained to my waitress that it was an allergy and she said she understand and would let them know. I got the Alice springs chicken and mashed potato’s and ceasar salad off of the GF menu. When my salad came it had croutons. I explained it was supposed to be gluten free and they brought me a “new” one. I’m not sure if I was just the same salad that they picked the croutons off of or if some other part of the food was contaminated but I was sick all night and into the next day. I would suggest people with celiacs stay away from this location. Allergies may not be taken seriously here
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Update: We have been several times in the last year since my original review. I've been safe every single time, no matter the meal I order. We ate at this particular location a few months back and somewhere along the line, I consumed gluten, as evidenced by my quick body response. We went back a week or so ago and I had my staple (Alice Springs chicken) and an alcoholic beverage (of which I did copious phone/Internet research because I'm one of those that can't have distilled beverages if the starting grain is gluten-containing). I'm happy to say I was not cross-contaminated this visit and our waitress took excellent care of me. Outback is almost always a safe place for me to eat and instances of contamination are very few for me. If I'd gotten sick a second time here, I probably wouldn't go back.
After grilling the waitress, I can tell you that the following seems to be regular practice: gluten free food is prepped in separate area, separate containers of butter are used, grill space is separate or cleaned prior to cooking. I had a complicated order, which came out exactly right and was delicious as well. A good experience.
Reviews of this Chain
Very accommodating with allergies just need to let the server know or get a manager to let them know and they will discuss with the cook. They have a GF menu.
I have celiac and I'm very sensitive to cross contamination. As long as you communicate, they are very safe. I've eaten here many times and have never been sick!I highly recommend the Alice Springs chicken. I've also had lobster, Grilled shrimp, house salad, salmon, and many steaks. It's my go to in any state.
Decided to come here based on other positive reviews. They have a separate GF menu, you just need to ask. It has a ton of options on there and lists out any necessary modifications that need to be made. I ordered the lunch center cut sirloin with asparagus as my side. No reaction afterwards
They have an allergy menu online and will label your order gf. We had the worst server ever (he messed up at least three different things, a few twice), and the food was almost inedible. For the prices just go to medium rare. But it is safe.
We went for dinner and when it arrived there was bread under my shrimp. They quickly removed it and put in a reorder. The waitress and manager were very apologetic and my order was remade. They kept apologizing but everything was good. Would go back again.
