After eating about a third of my salad, I noticed a crouton underneath some lettuce. I told the waitress who was very apologetic. She apparently informed the owner who promptly came to our table to apologize and say that they take this type of thing very seriously. I can tell you that I have no confidence in this location now. I understand people make mistakes , but it was a serious one!
Ordered a house salad with NO croutons, and stressed Gluten Free. Someone else brought it out for our server, and it had croutons. So, we requested another one...and she brought the same one out...just removing the croutons with crumbs all over it. Just be VERY careful.
I ordered take-out for my 30th birthday dinner. When I got home and opened my bag I found I was given terriaki skewers rather than strip steak. I called the manager and he replaced my meal and comped my payment. He also told me my veggies contained gluten so he suggested a substitute. I ended up with a fantastic birthday meal even though I was inconvenienced. The manager made up for it and I really appreciated that.
As far as GF goes they have been awesome! We’ve been twice this week bc there are few GF friendly restaurants in the area. They have a decent GF menu and the servers are very considerate and knowledgeable. They double-checked my fiancée’s order both times (different servers) and recommended the GF dessert, which held up to their description. It’s pretty good especially for a GF brownie. We will probably go back again before we leave bc we don’t have to worry about her having options. In general, it’s a chain restaurant so the food is decent enough. What really sets them apart is the service. Ours has been great both times, no just with the GF consideration but in general. Both guys were so nice and polite and energetic.
Outback is our tried and true, reasonably priced safe dining option while travelling. My partner is highly sensitive, so even slight cross contamination is an issue. He's had no trouble at this Panama City location after eating here a dozen times. It isn't a dedicated GF restaurant, so you have to take the usual precautions (notify waitstaff, don't touch the table or let your utensils sit on it, etc.) But they do a decent variety of GF food, including the pecan flour brownie in the chocolate thunder dessert. Ask for the gluten free menu at the host stand, but get a regular menu as well, since the GF menu doesn't include prices or some info (like steak cut sizes).
Normally Outback is our go-to, and my highly sensitive partner with Celiac has had no trouble with them in five different states. This location in Dothan is the exception. We started stopping there as part of a 6 hour monthly business trip to Atlanta, and in four visits he was glutened three times. Would rather eat cold lunchmeat from a local grocery store than stop there again.
Gluten free menu has everything from beverages to desserts. Waitress offered it when I asked, also available online. There doesn’t seem to be a possibility for cross contamination. I ordered a Cobb salad, no croutons, with gluten free ranch. Will definitely go back.
Our waitress was NCGF so she was very knowledgeable. The food was great, a bit pricy but wonderful quality. The wait time and shear business of it made it near impossible for her to be attentive. My stomach is hurting a bit already so I am not sure if it is Celiac friendly or not.
I have eaten here a handful of times with no issues. They have a gluten free menu and are aware of celiac. Be cautious when ordering a salad, sometimes they do forget and put on croutons. I personally haven’t eaten a salad here, due to that reason. Good steak and rib/chicken combo.
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