Review of Paladar Latin Kitchen and Rum Bar

This restaurant served me regular flour tortillas, and their staff did not know how to do gluten-free.

I ordered tacos, and ordered them with the gluten-free tortillas. I discussed with the server that I have celiac, the importance of avoiding cross-contamination, etc, and he assured me they would take care of it.

When I was brought my food, I verbally verified with the waiter that it was gluten-free, and was assured it was. Looking at and smelling the tortillas, I became concerned that they were flour tortillas. I asked two more waiters if what I had in front of me was gluten free, and they both said yes. I finally got an assistant manager to come look at my plate, and was finally told that no, I had been served their regular flour tortillas.

I then found out that one of the ways that Paladar is supposed to differentiate between gluten-free and regular taco orders is that the gluten-free tacos only come with two tacos (instead of three for the regular tacos) - meaning that in addition to the kitchen's mistake, three different servers looked at my plate and didn't know enough basic information about the restaurant's gluten-free food to know that I'd been served the regular tacos.

Speaking to the assistant manager and eventually the general manager, I heard a lot of platitudes and not much else, and was even given the excuse that they were very busy that night.

I strongly, strongly discourage anyone who eats gluten-free from eating here. They don't actually know what they're doing.

Celiac friendly?

No