Panera

Review by kailey

2320 Black Rock Turnpike, Fairfield, CT 06825
Not celiac
1 month ago

Walked in with some girlfriends after the gym to order a soup knowing it’s one of the very few things Panera can say that is gluten-free. When walking up to the counter I asked the waitress what on the menu was gluten-free… She stared at me blankly and then said “we don’t have anything that’s gluten-free.” I told her on the website there was a designated gluten-free menu and she said “if it’s on the menu then I guess…” I said back to her “it’s either gluten free or not..” I understand that you cannot guarantee due to cross contamination, but it would be nice if you could make it known to your employees how you could accommodate certain allergies. I ended up ordering the turkey chili with no problems, tasty, but the encounter itself left a bad taste in my mouth.