Because of the bakery items and bread they make daily, they are very up front telling you there is a LOT of flour in their kitchens. They can offer options that don't contain gluten ingredients, but they can NOT assure you there will have been no cross-contamination. So, Celiacs are taking a risk. We have had smoothies here a few times & been fine. But that was with a manager overseeing the prep.
https://www.panerabread.com/en-us/articles/avoiding-gluten.htmlWhile searching online I came across a list of things that are gluten free or that can be tailored to someone on a gluten free diet. I didn't purchase anything but it was good to know about!They can't guarantee that things haven't come into contact with wheat products though.
I ordered off the gluten free menu. Manager reinforced to the cashier how to tag the order as gluten free and that she would notify the prep line. Order arrived and I found fried wonton wrappers under the apples on my salad. These were definitely not gluten free. I approached the prep person and she appeared confused, did not understand that the item contained gluten and was meant to be left off the salad. The manager apologized and prepared a new salad. Panera has the safety measures in place and the manager knew them, but if the employees on the prep line aren’t trained then the policies are useless.
— Not at all
— Separate gluten-free menu
— Not Much
They gave me the wrong dressing on my greek salad, greek salad dressing is not sweet. Its already the only thing i can eat at Panera that doesn’t make me ill. I ate it and felt sick later and have no way of knowing if it was the salad dressing or something else i ate and now I’m scared to go back.
They have an allergens list available. If you tell them you have an allergy, the manager makes your food themselves. Still can't guarantee no cross contamination but I got a salad and didn't have any issues.