My first time at Papa Razzi and I wasn't disappointed! I was recommended this restaurant because I have Celiac Disease and needed somewhere that offered Gluten Free. It's a rare occasion I get to enjoy delicious authentic GF Italian, and Papa Razzi did it right! I ordered the fried mozzarella appetizer and I had Chicken Parmesan for my entree. Both delicious. Even the non-gf friends I was with enjoyed the mozzarella. I will definitely recommend this restaurant and I will be back!!
Best GF pizza I’ve ever eaten. I had no reaction. Staff was knowledgeable and made suggestions including requested accommodations. Unfortunately they’re closing in October to open up under a different name close to Fenway Park. Great atmosphere!
Daughter has celiac and got GF pasta and sauce. Food is very good. Waiter brought regular pasta after assuring we would get GF pasta. Manager corrected it after we asked if it was GF when brought out. That’s why we ask whenever food is brought out.
Full gluten free menu. We had the mozzarella sticks as an appetizer and they were amazing. I ordered the GF chicken Parm and did not have any issues. When I mentioned I had celiac the waitress brought me the full GF menu they offer. I highly recommend.
For non-celiacs, I’d say the food is great. I used to go here because the staff is typically knowledgeable at these chains. This one? Not sure if the kitchen didn’t pay attention or the server..? But I was so sick for a full day and will never go back. Got it from their supposed gluten free frier chicken parm. Not gluten free.
While the mozzarella appetizer was delicious, the pizza was so dry it was basically inedible. The dinner roll was awful; don’t waste your time with it. I wish I had ordered a salad instead!! The server talked me into the pizza, saying he loves the GF crust. They still get 3 stars because they were really cautious with and respectful of my allergies
Very knowledgeable and friendly staff. Manager even came out to say the chef was aware of my son’s celiac disease and nut allergies and was taking extra precautions. The pizza was only so-so but in the mozzarella sticks and chicken Parmigiana were fabulous. I highly recommend this place.
I was so excited about all of the gluten free options and so impressed by my waiters seeming knowledge of gluten allergies but when the food came out the food runner gave me "gluten free chicken sandwiches" which is what my friend i was there with had ordered not gluten free. When he said this I said oh no it's the other way around the chicken parm is the one that is gluten free. He said oh my mistake gave me the chicken parm and then went away from the table. I was slightly concerned but assumed that the food runner would not have knowingly served someone with a severe food allergy something extremely high in gluten. Sorry to say I was extremely sick for the rest of the day and night and am appalled that the food runner or waiter would not have said that they made a mistake.
Recommend by another gluten free friend on Instagram (follow along: @celiacinthecity) and SO glad I tried it while visiting Boston!!! GF menu, manager discussed options, server was on top of it and made suggestions, assured me it would be celiac safe. Had chicken parm and it was amazing!!! Will be back any time I'm in Boston!!
While I am not celiac I do have several food intolerances including gluten, eggs & diary. Everyone at Papa Razzi in Boston was wonderful & very accommodating from the Asst General Manager Julian to our waiter. The restaurant has a "scratch kitchen" so they can cook to a customer's needs. I'm not overly sensitive to cross contamination so I cannot speak to whether they have separate gf facilities but they will discuss all that with you. They had egg free gf pasta so they made me a version if their spaghetti vongole - pasta, clams, pancetta, white wine... & I asked them to add shrimp as well in an olive oil & garlic sauce. It was fantastic!
They had a GF menu and asked about allergies/restrictions before anyone ordered. I got a warm, GF roll delivered to me with the other appetizers, then a GF margarita pizza. The crust was Against the Grain-esque and the toppings were delicious (especially the sauce). The only thing I wasn't all that into was the cocktail (Rosemary, gin, cranberry- shouldn't have been so bland). I would go back.
I was so excited to try the breaded and fried mozzarella, but the whole meal was just kind of disappointing. My server was extremely nice and checked on me often, but getting my courses from the kitchen was a sloooow process. They were kind of busy and maybe there was extra time for GF precautions in the kitchen, but if that is the case I feel like that should be stated on the menu and/or by the server. I started with the Mista salad, which was described as a mix of Boston Bibb, Red and Romaine lettuces. While the serving was generous, it was about 95% Romaine. The GF roll that was served with the salad ranged from room temperature to cold. Strike 1. The fried mozzarella looked terrific - four slices of breaded and fried cheese surrounding a scoop of marinara. The breading and the marinara tasted good, but the mozzarella itself was extremely bland and the marinara caused the bottom of all four pieces to be soggy. Strike 2. Main course was Pollo Picatta. The sauce was delicious and the risotto was pretty good, but the chicken was overcooked and dry. Strike 3. I did not complain about the first two courses because I was hungry and it was taking so long to get the dishes out. I didn't want to wait for a re-do. But after the third course was yet another disappointment, I said something to the server who immediately got the manager. I didn't say anything about the salad, but I informed him of the soggy mozzarella and the dry chicken. He took the chicken off my bill and promised to speak to the chef about putting the marinara in a cup. The next time I'm in the area I may give them another try.
I think Papa Razzi is great! Went here with my cousin and my sister (who is also celiac). My sister got GF pasta and I got a pizza. Both were really good - all of their GF stuff is homemade, which I really appreciate. The pizza was pretty big, especially for a GF pizza, and I had plenty left over. I got the quattro formaggio and loved it, some of the best GF pizza I've had. I would definitely come back.
The staff was very knowledgeable on taking good care of the food, and delivered it perfectly safe. The food is also delicious, and gluten-free Italian is at its best here. I continue to go back all the time, as it is one of my favorite restaurants. Five stars!
This just might be my favorite restaurant of all time!! Majority of the menu can be made gluten free - including fried mozzarella, pizza, pasta, and favorites like chicken parmesan! They also have gluten free rolls! They are truly understanding of cross contamination, and I have always felt safe eating here - and I have eaten here MANY times (and never have gotten sick!). This is for sure a must try for anyone in the area!!
Excellent Italian food and superb care taken towards those with all food allergies. GF-specific, they can adapt about 85% of their menu which is pretty astounding for Italian food. Manager came and separately served both dishes to assure they were GF. Spectacular every time!
Delicious food, I got a risotto dish and loved it. The staff were very cautious and knowledgeable and they even had a manager bring me my food. A gluten free roll was provided on a separate plate for me when the rest of my party got bread. The gluten free menu was fairly large and the sorbet I had for desert was delicious.
We took my son here who has celiac. The waiter was very nice and although I don’t think he really knew what celiac or gluten was, he assured us the pizza was gluten free and precautions were taken to prevent cross contamination. My kids enjoyed the pizza and had no issues. Note that the GF pizza crust only comes in 1 size, so it can’t be subbed out as part of the kids meal.
The best GF pizza I’ve had. Started with the kale salad (delicious) and my husband got the GF ravioli. While that was also good- get the pizza. It’s outstanding. Cheese baked into the crust gives it a wonderful flavor and texture. Also great service here. Will be back!!
My celiac son got violently ill shortly after eating here. The restaurant promised that their g/f items were safe....obviously not. Now my 8 year old is sick...never again will we eat in your restaurant! If you have Celiac, stay far, far away!!
I am vegan gluten free. I was blown away by the service, professionalism, atmosphere. I asked the waiter to have the chef make anything VGF. He knew immediately what I meant. Came back with some suggestions and i ended up w a delicious GF pasta, mushroom, tomato, spinach and garlic dish. They have a good GF menu. The table settings were beautiful -cloth table cloths, good china, high quality utensils. The manager and the chef himself came to the table to make sure i was satisfied. Everyone was fabulous. i can not give enough stars.
Visited with my gluten eating family, they were fantastic and very knowledgeable about the celiac, gluten free, and cross contamination. Even when our food was brought to the table, it was done so as to not get my gluten free food contaminated. Food was delicious. Will absolutely go back when back in Boston!
Papa Razzi goes all out to accommodate GF diners. They have a full GF menu that they post online that includes several pasta dishes along with main dishes like Chicken Parm. The Chicken Parm was amazing! They also give you gluten free rolls to dip in their signature oil (separate container to dip in provided without asking)- they were delicious!
Have been about 10 times and have gotten sick twice. One time my reaction was so severe I ended up on morphine throwing up blood. The time I got severely sick THREE managers talked with me (as I told them I've been sick there before) and they promised me my food was safe. Ended up realizing they gave me the gluten free ravioli (could tell by shape) but gave me my dads veal parm. Will never go back and do not recommend for celiacs as when I called to tell them I got sick they really didn't care.
I loved this place. They brought me hot GF bread fresh out of the oven with olive oil for dipping. The fried mozzarella was a treat. I was excited to try the GF ravioli and enjoyed it. I would go back again in a heartbeat.
One of our go-to places to eat a special meal. Plenty to choose from on the menu including appetizers (mozzarella frittata and antipasto are our favorites). We've never been disappointed and never had any issues. Highly recommended!
They were fantastic about my dietary restrictions. I had the gluten free mushroom ravioli which was very flavorful as well as the mozzarella appetizer. There were several other options on the menu that looked tempting too. The staff knew about gluten and the managers oversaw the entire process.
Wow. Is all I can say. My jaw hit the flow when I could actually order fried cheese and chicken parm with pasta Alfredo. It was phenomenal. I devoured as much as I could then took the rest home and could wait to heat it up the next day. No sickness I always wait to review just in case.
They just added two ravioli dishes to the GF menu! I had the mushroom and goat cheese ravioli in a sherry cream sauce last night and it was amazing. The staff here are careful and I have never been sick after a meal here.
If I could give no stars I would. After identifying our party as gluten free we were served items which were not gluten free. While the management was very apologetic that does little to relieve the physical discomfort as a result. We will never return.
I have been to a few different locations and in general, they are pretty good. The Cranston location did not offer me bread (not that I needed it), and when I did have it offered in MA, it was actually pretty terrible. I've had a few salads and gf pasta, and I don't have complaints. I did get one salad served to me with croutons, but they were very apologetic and a new salad was re-delivered by the manager. I will go back, but whenever anything like that happens, I'm a little wary.
All of the food is amazing and they make everything to order so anything can be modified. My best friend works at this branch. She says it is considered as important to be allergy trained as it is to learn the menu for servers and hosts alike at this place. Have never gotten sick here.
Amazingly careful about GF!!!!! If someone states an allergy, a manager must oversee the entire cooking and preparation process, and they will personally bring it to the table. Gluten-free focaccia bread too! Every sauce is made to order so even things that had dairy in them can be modified.
I've eaten at a couple of Papa Razzi's, their menu is varied and food is well cooked and tasty. The Burlington location stands out as the staff and management are extremely conscientious and knowledgable about celiac and cross contamination.