Passport Pizza

3.0 stars 3.0 out of 5 6 ratings
$$Pizza, Gluten Free Menu, Kid Friendly + 2 more

16636 24 Mile Rd, Macomb, MI 48042 Directions

(586) 781-0000
  • User profile picture thumbnail
    1 ratingMarch 25, 2017

    Worst customer service ever. I have never been met by such a cruel, arrogant person at any business than I did than with this one. On their website they advertised GF pizza and breadsticks with photos and even offered one GF pizza in deep dish. when I ordered it I was given that same cracker thin pizza crust for sticks even though the photo on the site showed something quite different. I wrote them to question the difference between what they showed on the site and instead of being polite about it the woman called me a liar saying that they had no such thing on their website and then lectured me about how much it costs them to make gf pizza and as very arrogant. I sent her a screen capture from their website to prove that I was telling the truth about the misleading information on their page and she was still rude never apologizing for treating me, the customer like a moron. Another time I had to wait over an hour for a pizza and the last straw was when they sent me a half off coupon for their pizza when it wasn’t working I called in and she proceeded to tell me that they would never ever homor that for a GF pizza because GF doesn't count as real pizza even though GF IS NOT listed on the coupon as one of their exclusions and I have used the coupon code in the past on GF. They treat GF people like an annoyance that os putting them out and are just horribly rude. One time when we went in to pick up a pizza another customer came in and was upset they screwed up his order. The manager offered the guy a free pop and then told the guy that if he wanted to the guy had full permission to shoot anyone he wanted in the building with a gun if it would make him feel better. Then the manager told the guy that he could also shoot either myself or my mother as well if he wanted to because it didn't matter to him. I realizethat he was trying to joke, but the threat of violence is no joke and this was before I had the issues about the website. I just thought it was a tacky comment the manager made thinking he was funny, but I see now that they truly hate their customers especially the ones who are GF. If you want a good GF pizza don't bother with them. Go to Cloverleaf instead.

  • User profile picture thumbnail
    1 ratingDecember 16, 2015

    Terrible service, low quality food, certainly not celiac friendly

  • User profile picture thumbnail
    1 ratingJanuary 29, 2015

    I ordered a gluten free pizza. Pizza was chewy and hard and I became sick after eating. Will not order from them again.

  • User profile picture thumbnail
    5 ratingMay 05, 2014

    The best! They make amazing pizza and they provide quick and kind service. They are always willing to help you out with coupons and they are very patient. Such a great place that knows how to really do gluten free pizza!

  • User profile picture thumbnail
    5 ratingOctober 27, 2012

    Best gluten free pizza I have had since I have become gluten free! The sauce was very good, and the pizza was amazing.,,,, I didn't even get out of the parking lot without eating a slice. My friend kept saying it smelled so good. I just ate a slice of cold pizza and it was even good..... I just wish there was a place closer to me that is my only problem. The guy when ordering was very patient and friendly while ordering I told him It was my first time there and he was very patient while I ordered and gave me the deal.... The cheese breadsticks were amazing too, even cold!!! I will be driving an hour to get it again soon!!!

Gluten-Free Features

  • Gluten Free Menu
  • Pizza

Categories

  • Kid Friendly
  • Late Night
  • Lunch
Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
11:00 am - 1:00 am
Sunday
11:00 am - 12:00 am

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