Pei Wei
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1 year ago
Celiac friendly We get food from here on a fairly regular basis. I always do take-out... even if I'm eating in the restaurant. The take-out containers are safe. The restaurant plates & cutlery are not safe. Really emphasize when you're ordering you, that you have celiac disease and that you're extremely sensitive. Talk to manager. Food is yummy and reasonably priced.
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Celiac
3 years ago
Celiac friendly We have eaten here for at least six years, sometimes once a week, and I have only gotten contaminated once. James is knowledgable, as is Audry ( manager). Very accommodating to GF. Ask for double coated meat if you want it crispier. Love the Pei Wei spicy chicken salad, mild! Six options on the GF menu. If very sensitive, ask for them to burn the wok twice. 20 or so GF options!
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Not celiac
3 years ago
Not celiac friendly Hardly any choices and I personally thought their food tasted awful. Won't ever be back.
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3 years agothey only have two options for gluten free plates :/ and I had a reaction to their food so I'd pretty much stay the hell away if you are celiac or what I am which is gluten intolerant . it was a really bad experience !!!!!!
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Celiac
4 years agoNot celiac friendly After my celiac kids got violently ill the last two times we ate here, I complained via the online Pei Wei site. Customer service was outstanding and they sent us 4 free meal gift cards to use and reassured me they have reviewed gf safety guidelines, etc. so we tried it again. I was told that they do not have separate utensils or woks for GF. They put oil in the wok and heat it to a very high temperature and call it good. Folks, please note that gluten is a protein and it doesn't "burn off" like they describe. I do NOT recommend this for anyone with celiac, it is simply not safe.
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Celiac
4 years agoNot celiac friendly I got very sick eating here after numerous successful visits. I have not gone back.
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4 years agoI have eaten here once since being GF. I had high hopes but got sick. I'm very reluctant to try it again even though I know mistakes happen. just hate to spend money on a meal just to be sick. I am sure I will try it again one day.
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Not celiac
5 years agoLove the food. Fresh, hot and fabulous! Nice gluten free selection, even gluten free soy sauce. I ordered the gluten free Pei Wei Spicy Chicken with brown rice and it was excellent (especially if you like a little spice).
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Celiac
5 years agoIf you have celiac disease ask for your food to be in take out container, even if you are dining in. This will avoid cross-contamination from the servers.
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6 years agoI gave this a four star due to the tastiness of their food. They're GF menu is very small, like 4 items, but I haven't gotten sick. They're GF options are carefully planned, as they go so far as to cook the veggies in water instead of veggie broth because the broth contains some barley. This is a sister restaurant to PF Chang's, so they have a decent amount of training, although, not as much as PF Chang's does.
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Celiac
1 week agoCeliac friendly 10373 South State Street, Sandy, UT 84070
We have been eating here regularly since we moved back to Utah seven months ago. Except for one time, we have eaten there without any problem and I am very severe in my symptoms. The night I got sick there was a brand new kid there. He tried he just didn’t quite know what he was doing. But when the manager is there he always handles things wonderfully!
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Celiac
1 week agoNot celiac friendly 20022 North 67th Avenue Suite 100, Glendale, AZ 85308
Although the staff seemed knowledgeable my order was completely wrong
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Celiac
1 week agoCeliac friendly 8412 Preston Road Suite 400, Plano, TX 75024
LOVE THIS PLACE! My non gf boyfriend and I come here almost everyday and I have never gotten sick once. They manager (vanna) even had the kitchen make me a personal size lettuce wrap with no sauce and then added gf soy sauce for me! They are so knowledgeable and helpful. This is the only Pei Wei we go to because of the great staff here!
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1 week agoCeliac friendly 14155 W. Bell Road Suite 113, Surprise, AZ 85374
The gluten free menu has maybe 5 choices
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Not celiac
2 weeks ago
4849 Town Center Parkway, Jacksonville, FL 32246
My husband and I were going to this location for a while and the staff were super kind and helpful. Even the guys who cook waved when we came in because they knew us :) They always made my fried rice with gluten free soy sauce but when we went one day, the girl at the counter said they couldn’t anymore because the manager said “No” I asked to speak to the manager and she came right out and said they can make me rice and give me a packet of gluten free soy sauce to stir it in myself due to “corporate not wanting them to waste time opening each small packet for customers with special requests while it’s busy and risk backing up the other customers orders” When she said this I looked around and we were the only ones in line and about 5 others who were in the restaurant eating already. She said they can “do me a favor this one time” but no longer. I guess so much for customer service. Sad because the actual staff was great and the food always great, but this nasty manager ruined it. By the way, every other Pei Wei in Jacksonville has never had a problem making me fried rice with gluten free soy sauce and has always taken the extra time to open the little packets no matter how many other people there were :) Continuing to love Pei Wei....just NOT this location due to the nasty manager
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Celiac
2 weeks ago
9540 Garland Rd #383, Dallas, TX 75218
I ordered online and selected the gluten allergy option. When I picked up, the staff were extremely confused about what the gluten allergy meant on the receipt. Asked to talk to the manager to make sure food was prepared correctly and he wasn’t any more reassuring. He wasn’t even sure which food options on their menu were gluten free, which seemed strange. In the end, I didn’t feel confident to try o my food and gave it to my non celiac family members to eat.
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Celiac
2 weeks agoMcCarran International Airport, 5757 Wayne Newton Boulevard, Las Vegas, NV
Had the spicy chicken. Didnt expect it to be deep fried, but it was good and no issues. In fairness, I did take a glutengo pill before eating.
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Celiac
2 weeks agoCeliac friendly 400 Route 38 Suite 8120, Moorestown, NJ 08057
Right on the menu it specifies what items are gluten free and which ones can be changed to gluten free. When we ordered the cashier confirmed our needs and that gluten free items are prepared separately. Everything was delicious!
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3 weeks agoCeliac friendly 16441 Corporate Commerce Way, Fort Myers, FL 33913
They have amazing Alford with options for pretty much any food allergy. They have GF and vegetarian options.
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Celiac
3 weeks agoCeliac friendly 320, Terminal Dr, Fort Lauderdale, FL 33315
Ordered sweet and sour chicken with white rice. The cashier said that in order for the dish to be gluten free i could only have white rice with it, plus it would take a little while longer than normal because they had to make sure it was safe for me to eat :) i appreciate that! Makes me feel a bit safer :)
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Not celiac
4 weeks ago1000 E. 41st St., Austin, TX 78751
OMG when I was in college I thought Pei Wei was the JAM!!!! I don't know if it's that my flavor profile is much more complex, or if they just sold out. Anywho, my hunt continues for top GF GF Asian in town.
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Celiac
4 weeks agoCeliac friendly 9540 Garland Rd #383, Dallas, TX 75218
The staff is very helpful with helping you order GF food. My favorite food is the sweet and sour chicken. Totally worth going
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Celiac
1 month agoCeliac friendly Terminal 1 - Lindbergh, Concourse C, 4300 Glumack Drive, Minneapolis, MN 55450
7-13-2018, great gluten free meal. Ordered the original spicy chicken. Took an extra 5 minutes to cook gluten-free. It was worth the wait. 6-28-2018, Went to eat there for the second time because the first was so successful. I ordered the same as last time but this time I was told that my food would take 40-45 minutes to make because they had to clean out a wok and the cooks don't stop to do that when they are busy. The server told me that I was better off to take my chances with an uncleaned wok. I passed and went to look for another place to eat. I doubt management would like the service I got today. Between 2 and 3 of MSP C Terminal. Have a few GF choices. I had the original spicy chicken. Takes extra time to make the GF dish (5-8 min, worth wait). Ask for the GF (Gold) soy sauce.
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1 month agoNot celiac friendly 742 East Glendale #110, Phoenix, AZ 85020
Really good food for cheap, however I was contaminated by the sweet and spicy shrimp. In addition to my celiac triggered response my family suffered from food poisoning for days after eating here. No only is this unsafe for celiac but everyone.
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Celiac
1 month agoNot celiac friendly 355 E Altamonte Dr, Altamonte Springs, FL 32701
I am trying to rate this one star. My husband and my son have gotten gluten here on two separate occasions. I wouldn't eat here if you have Celiac Diease.
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1 month ago5900 Overton Ridge Boulevard Suite 130, Fort Worth, TX 76132
This location has really gone down hill in the last year or so. Dont even bother...
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Celiac
1 month agoNot celiac friendly 11398 Bandera Rd Building 1, Suite 101, San Antonio, TX 78250
Spoke to three different staff members when we ordered, and still got extremely sick. No, thank you!
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Celiac
1 month ago5035 Wellington Road, Gainesville, VA 20155
They have a dedicated gluten free menu but I always get sick eating at any PEI WEI. This location has been very unprofessional and unclean in the past.
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Celiac
1 month ago200 Quebec Street Bldg 100, Suite 115, Denver, CO 80230
Food was descent. Didn't seem to be exposed to gluten but did see two of the three cooks eating from several customers plates and then continuing with the cooking without changing their gloves. My husbands General Tso's chicken was overdone with crushed red pepper to the point of it being inedible. I think I'd prefer to try a different location in the future.
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Celiac
1 month ago1582 East Southlake Blvd, Southlake, TX 76092
Will NEVER come back here. We waited 30 min plus for our to go order to just find out they were out of shrimp. The lady kept saying she called my name right after I placed the order but I was standing at the counter the whole time so had she called my name I would’ve heard her. 4 other people had been waiting 15 min plus longer than we did. They kept saying how busy they were. But had 5 sets of couples in dining area, all already had their orders and 5 total in the TO GO area. They cooks kept calling out they just ran out of something or was fixing to run out of something. I have Celiac Disease so cant eat gluten and was about to cancel my order because of how disorganized the cooks were made me very nervous. If I could give negative stars I would give this place negative 5.
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Celiac
1 month agoNot celiac friendly 12927 N. Dale Mabry Hwy, Tampa, FL 33618
Found a gluten-containing noodle in my gluten-free food. I was very clear about needing my order to be made in clean pans and also clear that I had celiac, not just a dietary preference.
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Celiac
1 month agoNot celiac friendly McCarran International Airport, 5757 Wayne Newton Boulevard, Las Vegas, NV
I ordered Sweet & Sour Chicken, starting it needed to be gluten free. The person taking orders really had no clue what I was asking her. What I got did not appear to be GF and my receipt had no indication that it was supposed to be GF. Not wanting to end up with problems, I ended up letting my wife have it. As she ate it, she said I had made the right decision, and that she didn't think it was GF. I'd be very careful here, or avoid it altogether.
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Celiac
1 month ago200 Quebec Street Bldg 100, Suite 115, Denver, CO 80230
They have my favorite sweet and sour chicken, I have never had a allergic reaction to their food.
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Celiac
1 month agoCeliac friendly 200 University Boulevard Suite 100, Round Rock, TX 78665
Typically don’t get sick from the g-free menu. However the last time I went I got sick. Just ask them to be extra careful and change their gloves if you’re celiac.
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Not celiac
1 month agoNot celiac friendly 5900 Overton Ridge Boulevard Suite 130, Fort Worth, TX 76132
My husband just got out of the ER. He’s anaphylactic to wheat, and clearly the gluten free menu is a joke here. Not happy about his severe suffering, overnight ICU stay, and the bill that will follow.
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Not celiac
2 months agoNot celiac friendly 4017 Hillsboro Pike Suite 301, Nashville, TN 37215
Horrible. Staff is far from knowledgeable. Not helpful. Messed up the order three times. Asked to speak with management about this and was ignored.
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2 months ago4609 West Kenosha St, Broken Arrow, OK 74012
I have gone to this Pei Wei several times with no problems however the last time, I noticed that when the the waiter put my food down he didn’t say gluten-free so I asked him to make sure it was gluten-free and it turns out it was not! He brought me back a new dish that was a gluten-free but if I hadn’t asked I would’ve consumed quite a bit of gluten. So just be sure to verify before you consume!
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2 months agoNot celiac friendly 43170 Grand River Avenue, Novi, MI 48375
Used a Nima gluten sensor to test for gluten the and sweet and sour chicken came back positive for gluten contamination. Told both the server and the manager. Not safe for celiacs. Do not recommend.
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Featured Reviewer, Celiac
2 months agoCeliac friendly 19411 - A Gulf Freeway, Webster, TX 77598
I always get the Vietnamese chicken salad rolls GF with sweet chili sauce and never had a problem. I also get a side of brown rice and ask for packets of GF soy.
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Celiac
2 months agoCeliac friendly 1730 N Federal Hwy, Fort Lauderdale, FL 33305
Fresh shrimp! Fresh to order. Delicious
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Celiac
2 months ago20022 North 67th Avenue Suite 100, Glendale, AZ 85308
Worst Pei Wei I've ever had. Besides low food quality (burned rice, overcooked chicken), I suspect their GF practices are not on par with other PW's as I am currently laid out on the couch with my typical "glutened" symptoms. We also found PEANUTS in my peanut-allergic daughter's sweet and sour chicken! We won't be returning to this location.
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Celiac
2 months agoNot celiac friendly 4849 Town Center Parkway, Jacksonville, FL 32246
It would be awesome to have GF Asian besides PFC, but this experience will likely be my last with Pei Wei... It was not busy, and the chef definitely heard that I have an allergy to gluten, please change gloves, separate cookware, etc... The chef (petite short dark haired female) waved off the allergy request like she got it, and I should know better when it appears to be blown off... I ordered A GF sweet and sour chicken with rice noodles and Vietnamese chicken lettuce rolls with sauce... I was told both were gluten free. I ate two spring rolls with sauce and had one bite of the GF sweet and sour chicken which seemed to be crispy like it had a coating... while I am not certain which dish it was, one or both of them were NOT celiac friendly gluten free.
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Celiac
2 months agoCeliac friendly 3970 Buchtel Blvd. Suite 107, Denver, CO 80210
Been here a few times and never have gotten sick. Watched the cook clean and wash hands prior to cooking my meal
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Celiac
2 months agoNot celiac friendly 320, Terminal Dr, Fort Lauderdale, FL 33315
Ordered sweet and sour chicken with brown rice from menu. Told the staff I needed it gf due to allergy. Felt sick a few minutes in and tested with my Nima-gluten found. Staff denied I mentioned allergy only that I requested gf rice. Really? At the airport...
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Celiac
2 months agoNot celiac friendly 2050 Route 70 West, Cherry Hill, NJ 08002
There was a wheat noodle in my gluten free rice dish
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Not celiac
2 months ago15141 W 119th St, Olathe, KS 66062
Ordered GF sweet and sour online for pickup. When I got home found that the chicken had been breaded. Tried to call and was on hold for over 3 min. When the line was answered no one was on the other end. Could heard noises in the background. Tried to get someone's attention, even yelling into the phone but no one ever picked up. Hung up the phone and left a very poor review on their feedback site.
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Celiac
2 months ago5330 Cedar Lake Road, St. Louis Park, MN 55416
They really tried. Talked to the chef too, still got sick.
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Not celiac
2 months agoCeliac friendly 13429 N Highway 183, Austin, TX 78750
They use clean oil and clean corn starch to batter the food if you tell them celiac or wheat allergy
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Celiac
2 months ago4609 West Kenosha St, Broken Arrow, OK 74012
Great GF menu, did have a cross contamination issue once but every other time was great. Double check before you take a bite!
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Celiac
3 months agoNot celiac friendly 7620 W. Denton Highway # 632, Watauga, TX 76148
Nope. None of the few items they offer as “gluten free” actually are. If you are super sensitive, avoid this one.
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Celiac
3 months agoNot celiac friendly 200 Quebec Street Bldg 100, Suite 115, Denver, CO 80230
I have had 3 major exposures here at 2, different locations. They have GF menu but no standards of practice. Will never risk my health again .
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Celiac
3 months agoNot celiac friendly 2355 Vanderbilt Beach Road Suite 116, Naples, FL 34109
Was served a non gluten free meal. They lied about it taking my dish away 2 mins after bringing it and saying they forgot veggies. Then brought me another meal 10 mins later saying the first was not gf. I went to higher ranks, but never received any satisfaction. Do NOT eat here.
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3 months ago43170 Grand River Avenue, Novi, MI 48375
I have eaten here a number of times without incident, but I have also been glutened here. I haven’t been back since because it feels too risky now. I would use caution if they are busy. I was glutened from carry-out, and it did not have the “gluten free” sticker on the meal, but the receipt did clearly say gluten free. Three stars because I ate here numerous times safely before the one time I got glutened.
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Celiac
3 months agoCeliac friendly 101 Creekside Crossing Suite 1800, Brentwood, TN 37027
Love the spicy chicken with brown rice! Also got a side of edamame and the gluten-free spring roll. Yum Yum Yum!
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Celiac
3 months ago18601 Airport Way, Santa Ana, CA 92707
They have 2 items on their menu that can be made gluten free. They also give you a gf Tamari packet with your meal
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Not celiac
3 months agoNot celiac friendly 522 North Pine Island Road, Plantation, FL 33324
Gluten free sweet and sour chicken made me really ill.
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Celiac
4 months agoCeliac friendly 13937 Lakeside Circle Suite 113, Sterling Heights, MI 48313
Been here tons of times never ever had a problem.
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Celiac
4 months agoCeliac friendly 3402 Technological Avenue Suite 232, Orlando, FL 32817
I eat here once a week and always enjoy the Pei Wei Original (formerly the Pei Wei Spicy). They seem to really understand gluten free, I've never had issues. Definitely recommend!
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Celiac
4 months ago776 N Terminal Dr, Salt Lake City, UT 84122
Some dishes can be made gluten free. Good option for Asian at the airport.
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Celiac
4 months ago12927 N. Dale Mabry Hwy, Tampa, FL 33618
The GF chicken was so hard it was inedible and they didn’t have rice so they gave me rice noodles which were also hard. There wasn’t any sauce with the chicken. I’m never coming back. They also have so few options for GF it’s a shame. Why is this so highly rated? It’s misleading. It was a waste of money
Gluten-Free Features
- Gluten Free Menu
- Soy Sauce
Categories
- Asian
- Chinese
- Japanese
- Kid Friendly
- Lunch
- Restaurant
- Takeout
| Monday | 11 am - 9 pm |
| Tuesday | 11 am - 9 pm |
| Wednesday | 11 am - 9 pm |
| Thursday | 11 am - 9 pm |
| Friday | 11 am - 9 pm |
| Saturday | 11 am - 9 pm |
| Sunday | 11 am - 8:30 pm |
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