Not too bad. I would say overall the facility is GF friendly. They use a separate heating device to warm the wheat buns for everyone else and as far as I can tell wheat is not done on the grill that they use to heat the meats and veggies on. My only observation is that at one time during me being in line and waiting for everything to be done the cook used the large spatula they use on the big grill for the main course to help the bun get down the bun warmer discharge chute. I didn't get a reaction or stomach pains from the meal.
Had such a good experience at the PepperJax in Ralston (84th and Park). The manager, Spencer, walked me through the entire protocol and was so kind about everything. The whole staff cleaned the entire area and all changed gloves. The manager handled my order start to finish and all food came from the back or fresh tubs from below. Cannot recommend them enough! I had a steak salad and it was delish!
Everything is GF except for buns and fried stuff.
This is my safe go to. I always order the rice bowls and gave never had a reaction.
They really do not have many GF options. When I got there, I asked what I could have that was gluten free and they suggested a dish with a FLOUR tortilla! Then they got the manager who is a little more aware of what gluten is but still had little knowledge of cross contamination. I will say the staff worked hard to do the best they could (spraying and scraping the grill). Otherwise, it is buffet style for toppings which is always scary if you have a gluten allergy. Unfortunately I will not be returning.
Cross contamination is an issue. The bread crumbs/particles are of concern.
Ordered online 45 minutes before pick up. 3 employees working and not a single customer in the store. They hadn’t even started my order when we came to pick up 5 minutes after our pick up time. I had stated dairy and gluten allergy. And cheese ended up all through my order. Gluten contamination as well.