Superb dining experience. Personally, I think it is worth the for the delicious food and safety. Three separate managers came to check in on us and verify allergy and order. I had the steak with crab, corn, Brulé, and mashed potatoes with the toppings on the side, and it was all delicious with no symptoms afterwards. Recommendations were great you can tell it’s an establishment that takes allergies into consideration.
Not impressed. The manager or whoever she was (she didn’t introduce herself) literally had no clue about allergens. She had to go back to the kitchen and “call the head chef” three times. I tried to order the lunch special pork chop, which is labeled gluten free in the menu. I asked for it to be gluten free and dairy free, so no butter and grilled veggies instead of mashed potatoes. This manager lady told me they “weren’t able to make the pork chop gluten free” and I showed her it’s literally labeled gluten free in the menu. She had no idea. Then I had THREE different servers try to bring me a pork chop covered in butter and with mashed potatoes.
I didn’t feel safe eating there because they were so clueless. I eventually got what I ordered and it tasted pretty good but I was very anxious and won’t go back. Also, if you get it to go, they take your food back to the kitchen to box it up. I know that’s the “fancy” way of doing it but it’s one more chance for a server to mess it up or use a utensil from someone else’s plate.
Some of the staff is very knowledgeable about gluten and food allergies. We sat at the bar before dinner and had drinks and NY strip carpaccio. Our bartender was fantastic and noted my Gluten and Dairy allergies on the order for the carpaccio, and radio-ed the kitchen to let them know. The dish came out and had what appeared to be parmesan all over the top. I said to the server, oh that looks like cheese and she replied, "yes! Parmesan!" I say I can't have that as cheese is dairy. She takes the plate to the back and comes back and tells us it's horseradish not parm. I had my husband taste test it to be sure and it was horseradish. Then we sit down for dinner. Our waiter was fantastic and knowledgeable. I ordered as simply as possible- an 8oz. Filet and grilled vegetables. I let him know my allergies and request the steak be cooked in olive oil with just salt and pepper. The good comes out. Servers bring an extra steak that is topped with garlic butter and put it in front of me. We all know it isn't correct so they take that one back and put the other steak in front of me. It has some sort of sauce on it. I ask what the sauce is. One of the servers says soy sauce. I ask if they can double check since mine is supposed to be gf df and no sauce. She comes back and says it soy oil. Then our waiter looks at her and says they don't have soy anything in the restaurant. So they deduce its likely coconut aminos, which is typically safe for me but with all the conflicting information I didn't feel comfortable eating it. They take it back and remake my filet, had a manager supervise the cooking and brought it out. In the end I didn't get glutened or dairy-ed. But I would be very wary of eating here in the future.
Had the steak filet mignon, vegan green tartar, and steamed brocolli from the GF menu. Food was very good and cooked perfectly but lacked the "wow" factor I personally wanted. I told the waiter about my allergies/intolerances to soy, wheat, yeast, shrimp, and gluten and they were able to accommodate each one. Good news for celiacs, no reactions. I usually get something because of cross contamination but it seems like they were very careful in the kitchen cause I had none. Thumbs up. What I didn't like was the fact that the utensils were NOT cleaned. Both times I requested replacements they were dirty. That's unacceptable for a higher end restaurant.
And just warning for celiacs, the steamed veggies may come with some type of butter/herb spread. Make sure to request whether you want that or not. I don't like herb/butter spreads because of the potential for soybean being used. This time I had no reaction and was fine but other times have been worse which is why I stay away. They swore what I ate was just the water runoff from the broccoli but I know better. But other than that, everything was okay.
Celiacs be warned! Yes, Perry's has a marked menu of "gluten-friendly" options, but if you have Celiac disease like me, you need to tell your waiter that you're Celiac.
We went to Perry's Steakhouse for Father's Day yesterday. I ordered the symphony kabob ($65) that's supposed to come with truffle merlot demiglace and peppercorn reduction sauce. This is marked as "gluten-friendly" yet when my meal came out, I didn't receive the two sauces. The waiter told me that the chef said they're not gluten-free because they contain soy sauce.
While my waiter knew his stuff & asked me if I'd like a lemon butter sauce, if you don't speak up and mention your exact autoimmune disease, you might be glutened if only looking for the "gluten-friendly" sign on the menu.
"Gluten-friendly" should be for foods not made in a shared fryer, pot of boiling water and without gluten ingredients but in a shared kitchen where cross contamination cannot be 100% guaranteed. It should not be used for items that contain gluten in their ingredients.
This is a bad practice by @perrys_steakhouse to include something with gluten in it and have it marked with that symbol because not everyone speaks English and may just be looking for the symbol and not everyone is comfortable discussing their medical issues in front of others (especially if you're at a business dinner) and may just assume a marked item on the menu is safe.
You wouldn't mark an item as "seafood free" and include fish sauce in the ingredients because you're catering to people who don't like fish rather than people who have to avoid it for medical reasons, so in the same vein, marked gluten-friendly/free products shouldn't contain gluten ingredients in them either.
I love going to Perry's, our meal was fantastic and I wasn't glutened thanks to me disclosing my autoimmune disease prior to ordering, but this is a safety issue that should be addressed by corporate.
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In other notes, the corn brulee is an item we hadn't ordered in the past and OMG it was fantastic. That's going on the regular rotation just like the pork chop and creamed spinach.
June 2024
delicious food, excellent service! i have celiac disease and my waiter was very knowledgeable of my dietary restrictions, they even sent over one of the managers to reassure me that my food would be safe for me and it was!! my sister had a very wonderful birthday dinner because of Leo (our server) and Perry’s!