The service and food were great, waitress and manager were very careful with my food. Have been here a few other times and never a problem.
Went there twice, first time I ate Chang's lettuce wrap and Chang's chicken and was very nice without symptom with a very good service, second time I ate Chicken pad Thai and was sick 30 min later, service on second time was horrible.
Traveling for work: food was great! Wait staff was very educated on a gluten-free allergy. They also have a lot of options.
Had a great lunch. No issues
I eat here all the time- at least once a month or more and never had any issues. I'm super sensitive to gluten but haven't had any issues ordering from their gluten free menu. The majority of the staff are knowledgeable and go out of their way to make sure my allergy is taken seriously- even the bartender! Love this place!
This is my second time dining here and I have always had a great experience. The food is always delicious and I have never gotten sick. Not sure if the other reviews are just old or had a bad night, but it was great for me
It seemed as though my waiter was very knowledgeable about my Gluten allergy but I still got sick after eating here. I had the GF lettuce chicken rolls and the GF Mongolian beef. Beware!
have eaten here twice. got sick both times.
Incompetent. Ordered takeout. They screwed up order. Waited to remake and that came out not gluten-free. Took a taxi to get it. Didn't notice lack of stickers until home. Didn't get to eat, again. Amount they cared: 0.
Have never gotten sick after eating here. Service is pretty good. Love the chocolate cake.
Tons of great GG options spelled out on a special menu. We were able to order a whole array of dishes, including several specifically gluten-free, and I loved that the GF ones come on a different style of plate so that you can easily distinguish and remember which is which. They even have gluten free chocolate "domes" (sort of like a cake) for dessert.
I am from Canada and each time I come to the U.S. I hope to get a chance to eat at P.F. Chang's. They not only have a gluten free menu but they have a lot of selection. Additionally all gluten free meals come on special plates that indicate that item has been prepared gluten free. The food is ALWAYS amazing and I cannot wait for my next visit.
There is a separate gluten free menu with plenty of options—including dessert! They use plates that are unique to gluten free dishes, so that know one accidentally mixes up the meal. The servers were friendly and didn’t seem bothered by my restriction. An enjoyable experience!
We traveled to Memphis with our toddler who has celiac. We heard P.f. Chang’s was very celiac friendly. We took a chance and got takeout for our whole family. She had chicken fried rice and also some white rice. Everything seemed fine! She had no negative reactions! We will probably go here again during our next trip to Memphis. Thankful they are careful. Definitely helps make traveling easier.
I have eaten here a handful of times. I got sick after one of the times. I ate at a PF Chang's in Franklin, TN and also got sick. I have given up on this restaurant as an alternative when eating out.
The staff was very knowledgeable about gluten free. They had a gluten free menu with a lot of options and they prepare the food and separate woks. Also server told us that when u are served gluten free food the plate looks different has lettering on it. So if you don’t see different plates you should question the staff.
Exceptionally safe! I had my first restaurant meal here last week after going gluten free 5 weeks ago. The manager, Mara, went out of her way to explain their cross contamination avoidance methods and staff training, and she personally watched over my order. I am still eating on the mild side, so I ordered the GF Chicken and broccoli dish and a cup of egg drop soup. Food was fantastic and very large portions. Service was exceptional. A couple nights later I got GF takeout there (lettuce wraps, which are a meal in themselves) and Mara watched my order and the woman ringing me up had CD herself. This place is amazing. I will be back on my next trip!
When we were seated I explained I needed a gf menu and the hostess said make sure to explain to your server as well. I got the beef and broccoli with white rice. IT WAS SO GOOD. We explained to the server(gluten allergy severe) and she took it very seriously. She even bagged up my left overs first and put them in a separate bag from my boyfriend and his mothers meal(had gluten). I did NOT get sick from my meal and even told my mom(who was at home) that we need to go back ASAP! I would highly recommend!
Usually very good about their GF selections and we’ve eaten there before, but... We ordered gluten free dishes to go earlier today. Finished the meal at home and quickly realized the food was not GF. On my way to get medicine for my wife, I called and asked for the manager to ask the kitchen to be more careful. Was kept on hold for 16+ minutes. I called back and told them they previously had a calm customer who was now quite upset. Was told manager is right there and will be on the line shortly. Two minutes later “sorry, she’s busy. Can I take a message?” Be careful ordering from there.
We ate here once and will NEVER go back! My Celiac child was sick for days after :( The table was visibly dirty. When the plates were brought to us, the waiter (who had served multiple customers similarly, ahead of us) had his fingers touching the food. Also when we explained his Celiac, there was no indication that the server understood. We had a bad feeling rightaway and should have left.
great fast food and service!
I have had good experiences at PF Chang's restaurants in the past, however this location is not careful with gluten free preparation. I have left this location and thrown up on the way home. Besides the fact that the food was oversalted and mushy, there was clearly some cross contamination. I prefer the St. Charles or Chesterfield location.
This place is a gluten free staple. My family has been eating here safely for many years, they know what’s up. The food is so-so, the Mongolian beef is fantastic but as someone who is very health conscious the 5000+ mg sodium kinda got to me. In general if we are traveling and can’t find anything (which doesn’t really happen anymore- it used to when I was little but things have gotten better over the last decade). Definitely celiac safe.
I’ve never had a problem at this location, and I’m really sensitive. I’ve tested the food on a couple different occasions and it has always come up gluten free. I usually get takeout, it is always well labeled, with gluten free soy sauce, and the cashier checks that all the items are right. A little pricy, a little too sweet, but a good option.
I had egg drop soup and chicken lettuce wraps, both gluten free. Both were delicious. They serve the gluten free entrees on special plates so everyone in the kitchen is (or should be at least) aware the entree is gluten free. There is a slight up-charge for gluten free but to me it's worth it. There was a happy hour special from 4-6 p.m. and the chicken lettuce wraps were $3.50 off.
The food was great and there were lots of GF options. The staff was also very knowledgeable.
I’ve dined here 3 times, prior to taking a flight. Every time the food has been excellent, with fast service, which is necessary prior to a flight. Never any cross contamination, which is welcome prior to boarding an airplane. A+ overall.
The best at gluten free. Separate menu, special plates for GF only, separate kitchen space. Super safe and really good
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12 am - 1 am, 11:30 am - 12 am
12 am - 1 am, 11:30 am - 11 pm