P.F. Chang's

Celiac friendly?

Yes

We usually like to try new restaurants when we travel but ended up at PF Chang’s (an always favorite) because we were starving, we knew it was Celiac safe and the food would be good. The food here was excellent!

Love Chinese food, usually hard to do, but they were great. Wide variety of choices, somewhat high in price but the portions were bug. Staff was very friendly and took time to check things on the menu and suggest alternatives. I also have to be dairy free also which makes a bigger challenge - but they were great. Love to go back. Wish they were in my area. 6/14/2914

PF Chang's not only had wonderful gluten free items, they were delicious. They also bent over backwards to accommodate our son's other food allergies too. Very impressive service & cuisine. Very helpful with special requests & I would highly recommend for any diet.

I was online looking to take out and it says that this location in Westbury is permanently closed.

Celiac friendly?

No

Awful! Drove 45 mins there (and back) only to realize the food was ALL wrong (had someone go over food there- to "ensure" everything in order was there- that person doesn't know what 'correct' is (their words, not mine). First- ALL of the food was cold (I know it was a 45 min drive back, but every other food places' food stays hot- in insulated cooler). The kids chicken fried rice was an adult's, divided in half (so all the veggies) and the chicken was breaded (mgr says that's how they do all kids food bc kids are picky), yet the 'normal' kids chicken fried rice looked like it always does. (So yes, it's gf, but they add breading mix, but it's under the ppm for gf) WHAT?! All because kids are "picky", but apparently not ALL. The manager tried to make sense of what happened, but was getting texts and kept changing up what happened. In the end she gave us a refund (good, because there was NO WAY I'm risking a reaction when clearly they don't know what they're doing). Happy Birthday to my husband 🙄😡 Would not EVER recc this pf changs for GF or otherwise.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

There is nice variety in the options. The Mongolian beef and spicy chicken are my favorites. I haven’t been able to find any other awesome breaded chicken that satisfies the cravings for Chinese food.

Comment

They have delivery options

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

I’ve had several options off the gluten free menu over the last week and all were so good! Didn’t get sick at all.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

On Quality & Quantity

I just had the chicken pad Thai and it was delicious. I am a severe Celiac. and I feel confident that I will not get sick. The manager Patrick was wonderful! I’ve never been glutoned at either of the 2 of Chang’s that I frequent.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

On Safety

I ordered all Gluten free for my wife on Mother’s Day and unfortunately with Celiac she got so sick. It’s now 1 week later and she still feels sick. I reached out to the Fresno store and got no response from them. Very disappointed. We go to the Monterey store on a monthly basis and my wife has had no issues at all. Fresno sucks. This is the second bad experience with this store. Never again.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

On Quality & Quantity

Not bad.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

On Safety

I’ve never had a problem here! A moderately sized GF menu and GF food comes out with a special plate if dining in and with a big orange sticker if taking out. They’re also doing take-out during COVID-19, so it’s a nice option to have.

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Tasty! My go-to is always Chang’s spicy chicken.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Food comes out flagged or marked gluten-free

On Safety

I have never had a problem with anything from the GF menu. Even mentioned Celiac and my server was even able to recommend a few things since she had tasted the GF specifically. Great experience every time!

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

On Safety

They will use the normal soy sauce to boost profit

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

On Quality & Quantity

Not many

Comment

Gave me a severe celiac reaction. Frustrating for two reasons because the gluten free option costs more and of course the week-long fun that is feeling like death. Their solution was to give me a gift card. Anyone want a gift card?

How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Is ALL the food in this establishment gluten-free?

— All food is gluten free, some drinks may not be gluten-free

On Safety

P.F.Chang was a great option for gluten free food. They have gone above and beyond to ensure you have an enjoyable experience. We ordered several gluten-free options but had no idea they provide gluten free sauces and soy sauce. Completely impressed by the food options.

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Amazing! So many options and sauces for gluten free.

Ordered out during quarantine. GF Chang’s chicken and GF pad Thai are specified on GF menu and marked with stickers, but we tested with Nima Sensor and both came back with Gluten Found. Maybe quality control was off given limited staff during Covid lockdown, not sure. But a bit unsettling. I think we have ordered and tested in past and tests came back ok, but I don’t remember exactly.

I hope our experience is not normal, and I understand things are very different for all restaurants right now, but unfortunately the gluten free food we ordered was not gluten free. My son has been sick all day after our delivery last night. We'll have to see if he wants to give it another shot when the restaurants reopen for in person dining.

Celiac friendly?

No

I told the waiter I was GF with celiac and ordered a GF option, but the order that was brought to me was not GF. I ate a few bites before realizing that my plate was the same as everybody else’s. The waiter hadn’t even coded my order correctly on the ticket. He apologized saying he thought there wasn’t a difference in preparation between the regular and GF spicy chicken. Do not take your chances at this restaurant if you have celiac. It made me sick.

Celiac friendly?

Yes

Orders GF Mongolian Beef and Chicken Fried Rice. Both tested on Nima sensor as safe! Mongolian Beef was really tasty but the chicken fried rice didn’t taste like much as it lacked seasoning and enough tamari to add flavor. Heard the server at a table next door saying that they don’t put the edamame on the menu as GF because it comes pre-packaged and they can’t guarantee there wasn’t cross-contamination before they handle it. Their servers seemed well training on GF protocol and I liked how they use different plates to distinguish Went again and Nima teared GF Beef with Broccoli and think that was really good too

Celiac friendly?

Yes

Went today and the server was very informed about our gluten allergy and all accommodations. Double checked each entree multiple times I was very happy with our service

Celiac friendly?

Yes

Staff was aware of celiac. I had chicken fried rice it was delicious and great to be able to have restaurant fried rice again!

Celiac friendly?

No

Not great Brought me my meal NOT GF Assured me the lettuce wraps I already ate were. I hope so already rumbling Oye! If you go here be careful!

Celiac friendly?

Yes

Pad thai was delicious and not overpriced. Menu is clearly labeled, and staff knows what they’re doing

Celiac friendly?

Yes

The staff is very knowledgeable and kind! I am a very sensitive Celiac and had no issue eating here. The food here is AMAZING

Celiac friendly?

No

Does not test gluten free. I have tried 3 times. My tester keeps sayi g not safe.

This is my go to restaurant with friends and family. I've eaten here dozens of times and never had a reaction and I'm VERY sensitive to cross contamination. Fantastic service every time.

Celiac friendly?

Yes

GF menu is limited, but safe! They really know how to avoid cc and take precautions. The Mongolian beef was delicious and I did not get sick.

Celiac friendly?

Yes

Always excellent! We’ve eaten GF Chang’s a zillion times and it’s always perfect. Staff is aware, food is great - love the lettuce wraps! Always great!

Celiac friendly?

Yes

Separate GF menu with plenty of options! Staff knows what they’re doing and there’s even gf soy sauce upon request. Some good options!

GF menu with plenty of options. The Mongolian beef is amazing! So satisfied

Celiac friendly?

No

Got very sick after eating here. Requested gluten free dishes but they were clearly not. No problems at other restaurants from this chain, stay away from this particular one!

My Nima found gluten in their Gluten Free lettuce wrap.s.

How confident are you that this establishment takes safety precautions against cross-contamination?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free space in the kitchen

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

On Quality & Quantity

Food is great and have eaten here numerous times without issue. Website states a separate kitchen space for gluten free.

Celiac friendly?

Yes

They were able to accommodate my sons celiac with some GF noodles with chicken. I enjoyed some amazing chicken and beef. Prices were reasonable, we called ahead for reservations and everyone felt good following meal. Even came home with leftovers! Had a good variety of options on the GF menu. Ask to sit outside on the covered 2nd floor outdoor patio.

Celiac friendly?

Yes

The food was delicious here! I had a shrimp dish with lobster sauce and I also took a beef and broccoli to go. They have a separate gf wok. It was also easy to avoid dairy. I am supersensitive and I did not get sick. I highly recommend this place and I look forward to going back!

Celiac friendly?

No

Very inconsistent about GF and employees with knowledge abound gluten and cross contamination. For some reason I only get sick at this location

Celiac friendly?

Yes

GF menu, delicious Lettuce Wraps, Chicken Fried Rice! Yum.

Celiac friendly?

Yes

Good food. GF menu. No reaction.

Celiac friendly?

Yes

Amazing food and amazing staff only problem was the first time I ordered I asked for the food that was on there special gluten free menu and she came back for a reason with a drink and I double checked to make sure that it was all safe and gluten free and she said oh your gluten free and I said yes and she had to redo the whole order but besides that it was amazing always double check if you go there

Celiac friendly?

No

This used to be a go to place for me and other locations I have not had any issues. But twice now I have gotten sick here ordering the GF spicy chicken. Two times I have had positive Nima sensor readings as well. No longer in my group of restaurants I trust.

Celiac friendly?

Yes

My meal was fine, but others in my group were less impressed with theirs. Unfortunately, we had 4 sets of dirty cutlery at our table, which is a real turnoff. We had 2 Celiacs in our group, so we went because of the gluten-free menu. But it was only after we all started eating that we learned they no longer have gluten-free desserts. We had 3 birthdays in our group, and 2 of them are Celiac... And one of the Celiacs is a kid. What a HUGE disappointment. Why bother having a GF menu if you can't accommodate through all the courses.

Celiac friendly?

Yes

Great food, knowledgeable staff and great service.

Celiac friendly?

No

Nice GF menu, but I totally got glutened. I had the Mongolian beef off the GF menu. It has happened to me before at other chain locations. I'm not sure how trustworthy this chain is.

Celiac friendly?

Yes

We have eaten here 3 or 4 times since being gluten free. They have a gluten free menu and prepare their gluten free items in a separate area of their kitchen. Gluten free meals also come out on different plates so it is clear they are GF. The food is good and we have felt comfortable with all of our visits.

Celiac friendly?

Yes

This is the only decent place inside security to get a meal, other than salad if you need gf. Service great, quick, and staff very knowable. They even printed a "custom" menu for my husband who needs both gf and df. They also took special care with our daughter's nut and sesame allergies. The only reason they aren't getting 5 stars is that they did not have gf soy/tamari which made my selection of Budah's Delight (all veggies) steamed, and bland. However, supplementing with some of my husband's sauce from his entree helped.

Celiac friendly?

Yes

Ate here for the first time after being diagnosed with Celiac disease. I’m happy to say I found somewhere safe to eat as I am super sensitive. I sat at the bar, asked for a GF menu, and the bartender was super friendly and knowledgeable. She explained that the kitchen prepares GF dishes in a separate area and all items on the GF menu are guaranteed to be safe. I ate the spicy chicken with brown rice and broccoli off the GF menu and had zero issues. Thank you PF Chang’s, I will be back ❤️

Celiac friendly?

Yes

Food was wonderful, came out on a different colored plate to denote gluten free. Server was knowledgeable, it appeared they understood cross contamination well.

Celiac friendly?

Yes

Three “celiacs” ate without consequences. Food was good. Our waiter, Vincent, was attentive and carefully listened to the food order. Celiac orders arrived on specially designed plates to assure that they didn’t contain gluten. However, the hostess and seating was disorganized and chaotic. We called ahead, made reservations, and still waited over an hour in a cramped waiting area. And, there were several available tables that were not cleaned.

Celiac friendly?

Yes

Very good and always safe any time.

Celiac friendly?

Yes

We were treated really well. The staff was knowledgeable, the manager even came to our table to ensure everything was good. The food was tasty, we didn't get sick.

Celiac friendly?

Yes

Great options. My kids were very happy as well.

Celiac friendly?

Yes

The waitress was very understanding of celiac and let us know that all GF items are even served on specific plates with PJ Chang’s written on it and red bowls for sauces...so if you order GF and it’s not on one of those identifying plates then it isn’t GF. The portions were filling and a amount of GF choices

Celiac friendly?

Yes

Celiac friendly. Just make sure you ask and double check sauces. All egg drop soup is GF. Eat here often!

Celiac friendly?

No

I sure wish I read the prior reviews as I would not have gone to this establishment. My GF meal came early from a different server. First red flag. Luckily I only had a couple of bites as my server stopped me saying mine was not GF. Manager comped both meals. Nice. Now I get to Be sick for a week! Oh joy!!!