P.F. Chang's

7 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
7 ratings

As rated by the community

Hamilton Place Mall
2110 Hamilton Pl Blvd
Chattanooga, TN 37421
Collections
In 1 Public Collection

Most Recent Reviews


Gluten Intolerant

Overall Rating

Review


I’m a former employee (who also has celiac) and when I worked here, we took allergies and gluten intolerances VERY seriously. We have a separate wok and prep station for allergens, and everything gluten free gets a special plate. I’ve never been sick eating here. Not to mention the team in the kitchen is incredible! Dine with confidence — they take ALL the precautions. I highly recommend the noodle dishes; the pad Thai and Singapore noodles are the best!

I will say though, I’ve been glutened by the gf fried rice before and I know why — it’s because the servers will mix the scoops up. They have separate scoops for the fried and the white and brown rice… they’ll put the fried rice scoops with the white and brown rice scoops, contaminating the other rices. If you’re super sensitive like me, it might make you sick but if not then you should be fine.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for alcohol-free
Updated 1 week ago read full review

Gluten Intolerant

Overall Rating

Review


Love the Mongolian beef with fried GF rice. They cook it separate and have awesome GF soy that they use. The manger always comes to my table to consult on my allergies (I have a couple). That fried rice is a treat!! And of course the pear saki is gf too and soo yummy. I have never gotten sick. The Shallowford location is one of the best PF Changs that I have eaten at!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 weeks ago read full review

Celiac

Overall Rating

Review


Though it is part of a chain, this location has been 100% safe for me with no incidents of cross-contamination in the dozen or so times I have eaten in or had food delivered. Just make sure you order from the gluten-free menu and inform your server of your food allergies or intolerances.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

Photos


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More Reviews


Symptomatic Celiac

Overall Rating

Review


I always have a good experience here. The gluten free menu has a good variety and they have gluten free sauces. If ever I crave Asian food I go here. I usually order takeout, and get enough to feed me for a few days.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Symptomatic Celiac

Overall Rating

Review


Always so great and knowledgeable about cross contamination and the selection is actually pretty great!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Overall Rating

Review


One of the best customer service places we’ve been to in a long time! They have a gf menu, and although things weren’t marked df, the manager came by and made sure to customize our order. They were super friendly and helpful with everything! 100% recommend this place again if you have allergies

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


I eat here off of the gluten free menu on a regular basis. Always as a to-go order. My boxes are always clearly marked for an allergy. My favorite is the gf spicy chicken and fried rice. Never made me sick and is so so good

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Celiac

Overall Rating

Review


This has become a go-to place for me since my celiac diagnosis a few years ago. I regularly get the GF chicken fried rice or GF chicken lettuce wraps. They have always been very diligent, bringing the GF food on different dishes, labeling takeout with stickers, providing separate GF soy sauce etc.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


Not great Brought me my meal NOT GF Assured me the lettuce wraps I already ate were. I hope so already rumbling Oye! If you go here be careful!

Celiac friendly?

No

Updated 4 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 4 years ago read full review

Gluten Intolerant

Overall Rating

Review


Made me sick immediately. I informed the wait staff and manager prior to ordering. Will not eat here again as it is not GF friendly for me.

Celiac friendly?

No

Updated 5 years ago read full review

Overall Rating

Review


Dedicated gluten free menu, knowledgeable staff. All GF food is served on logo plates. Wish they had GF sushi. Love this place.

Updated 6 years ago read full review

Overall Rating

Review


The manager Jeff was very nice and helped make sure all went smooth. I can’t have corn or gluten, which means the food choices were limited but my food was good. The staff was great!

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


I told the waiter my food allergies. He grabbed my menu and said he would be back with a “matrix”for me. When he came back he had a computer generated menu specific to my allergies. Unfortunately when you are allergic to Gluten, Dairy, Tomatoes, and Shellfish,there are not a lot of options but I am used to that. I really appreciated them taking the guess work out of ordering.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


Great GF menu selection and deserts too! Server was knowledge about celiac disease and cross contamination. Food is prepared in a designed area and serving plates are clearly marked. My daughter 100% approves.

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


always tasty, never have any problems with cross-contamination. pay a little extra for the peace of mind, but worth it.

Celiac friendly?

Yes

Updated 7 years ago read full review

Overall Rating

Review


Never had a problem with GF at PF Chang's! have always had knowledgeable servers. There are several great options!

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


I have eaten here a number of times, and always had a great experience. GF food comes on special plates. Safe place for Celiac's.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


This place is amazing!! I've never had a bad experince. They are so understanding of allergies here. Its a joy to eat here.

Celiac friendly?

Yes

Updated 9 years ago read full review

Celiac

Overall Rating

Review


I accidentally got a rice noodle in my food and the manager, Jeff, and the owner, Frank took the time to talk to me about how dedicated they are to keeping their kitchen free from cross contamination. Frank has read multiple books on Celiac disease to understand how gluten and cross contamination affects us and that really impressed me. They treated me very kindly and took care of our check and also gave us a gift card. I highly recommend P.F. Chang's and especially the Chattanooga, TN location.

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


My favorite gluten free meal! A little on the pricey side so don't eat there as much as I'd like. Lots of menu options and a very knowledgable staff! The chocolate dome dessert is a must!

Updated 10 years ago read full review

Celiac

Overall Rating

Updated 11 years ago read full review

Overall Rating

Review


My family and I eat here a lot and have good experiences. The GF menu has been expanded and we have so many choices! The server always brings out some GF soy sauce for me. The GF food is always brought out on a logo plate so if it's not, you know to question it. Great place!!

Updated 12 years ago read full review

Celiac

Overall Rating

Review


Made my month when I discovered I could eat here! I've never done it, but I have heard that if there's something you want that isn't on the GF menu you can request to speak to the chef directly.

Updated 12 years ago read full review

Overall Rating

Review


Their lemon chicken GF entree is amazing and there are no words for their chocolate dome. Mmmmm. Their lettuce wraps are also amazing.

Updated 13 years ago read full review

Reviews of this Chain

Gluten Intolerant

Overall Rating

Review


Have eaten here twice and had a great experience! The servers and chefs are very knowledgeable about allergies which makes me feel safe eating here. There are a number of gluten free options and my favorite is the Mongolian beef and fried rice.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Ordered shrimp with lobster sauce and found 3 pieces of what appear to be real noodles in there. My daughter is not GF and she cut it and inspected it and agrees. They're a bit square shaped and I don't think the GF noodles are. I always get a bit sick because I have other food allergies but I'll update if I get my usual full blown celiac symptoms. I don't ask and am not super careful here because they're supposed to be better than most.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I eat there once a week Chicken lettuce wraps And chicken ginger with broccoli Never had a reaction

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I got take out and ordered egg drop soup and Singapore noodles. I told them I was Gluten Free and everything came labeled with gluten free allergy. I am celiac and am very sensitive. I had no issues . I will definitely be back

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Asymptomatic Celiac

Overall Rating

Review


I love how P.F. Chang’s is working on making a gluten-free option available for Celiacs. I ordered Fried Rice two times in two of their places, and they had a gluten-free option.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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