P.F. Chang's

3 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Noodles
100% of 3 votes say it's celiac friendly
1330 Stoneridge Mall Road
Pleasanton, CA 94588

Top Reviews


Celiac

Overall Rating

Review


They were very knowledgeable about cross contamination and the food was AMAZING! I ordered to go and my food came out with a gluten free sticker on it and was reassured by the employees that everything was made gluten free without even having to ask! I didn’t have a reaction here either, so i’d definitely recommend!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Ordered the GFO Singapore rice noodles. Made sure the server knew I was celiac. After the dish came out, I requested gf soy sauce and spicy mustard sauce. And I reacted to something, I feel like total sh*t. They comp'e our meal and said they had insurance if I needed it. But, maintained the mustard sauce was GF. Something on that plate triggered a reaction. Will not he going back.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 7 months ago read full review

Overall Rating

Review


Love the gluten free menu at pfchangs. I have eaten here close to 15 times and have never been sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


Dedicated GF menu at this location! Even getting served at the bar, the waiter said “I’ll make sure it’s gluten-free for you”. Love love love!

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


We have been to this location multiple times and have not had any issues, however we just got a NIMA Gluten Sensor and tested our GF items which it detected gluten to be present. We were so disappointed. Hopefully just a one off, but you pay a very high premium for GF items at PF Chang’s.

Celiac friendly?

No

Updated 3 years ago read full review

Celiac

Overall Rating

Review


Ordered off the GF menu and let the waitress know I had an allergy - I think she noted it to the chef. However, they served me fried rice with normal soy sauce even though I specified. Thank goodness I double checked with the server before taking a bite! They fixed the order and it was very tasty.

Updated 5 years ago read full review

Overall Rating

Review


Delicious! They cook the meal in a separate pan

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


This was the worst pf Chang's we have ever been to, and apparently we aren't the only ones. I frequently rely on pf Chang's to be celiac friendly when I travel. We walked into this one knowing what we wanted. I was hesitant when they say us at a very dirty sticky table, but I communicated that I had a wheat allergy and celiac and could they please clean it. Food Items came out after an hour and a half nothing like how they are usually cooked, odd ingredients that did not belong with the dish, and extremely salty. We noticed 3 nearby couples who had come in later and been served first already having similar complaints, similarly with gluten free dishes. The waiter admitted that the cook on the gluten free area was brand new, they asked if they could comp us a chocolate dome to share, I said sure. After another 30 minutes or so it came out with our bill, and they quickly disappeared. I checked the Bill and we were charged for the dome as well as everything else. it took about another 20 minutes took flag them downto fix it. Finally after 3 hours and feeling like we wasted the night and we were nearly sick we got out of there. A few days later I was actually telling a nearby friend how good PF Chang's is for gluten free. He said oh? we hate pf Chang's it's always nasty. I said have you only been to the Pleasanton one? He confirmed.

Celiac friendly?

No

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Gluten free food is great! So glad to be Chinese food again

Updated 6 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 6 years ago read full review

Overall Rating

Review


The gf food is usually tasty and I haven't gotten sick. The service can be a bit slow and the hostess team often seems annoyed when interacting with anyone, but the gf food hasn't failed me yet!

Updated 7 years ago read full review

Overall Rating

Review


I love this place! They actually have a REAL gluten free menu, not just 3 or 4 items! They also have a separate area to cook the GF items! No cross contamination when I done there.

Celiac friendly?

Yes

Updated 7 years ago read full review

Not celiac

Overall Rating

Review


P.F. Chang's is always consistent and a quick option I feel safe with. The Pleasanton location guaranteed me that they automatically prepare GF meals in a separate part of the kitchen with clean pans and everything to ensure there is no cross-contamination. I really appreciate businesses that really understand the importance of reducing cross-contamination when providing GF options, especially at a Chinese restaurant. I always LOVED Chinese food but now it's one of the hardest cuisines to eat because the soy sauce is everywhere. P.F. Chang's is the perfect substitute. Their GF options are just as delicious as the non-GF stuff I used to eat there.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Updated 8 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Updated 9 years ago read full review

Overall Rating

Updated 9 years ago read full review

Not celiac

Overall Rating

Review


Love this place!

Updated 9 years ago read full review

Reviews of this Chain

Overall Rating

Review


Sad to say I really, truly cannot recommend! Multiple times now they’ve put the gluten free sticker on my order and multiple times now there has still been stray noodles in the dish! They may understand in principle how to cook gluten free food, but they truly do not understand how to take cross contact precautions. Throwing up tonight was the last straw. Eat at your own risk, it’s just not reliable or consistent enough with cross contact precautions for people with celiac/severe allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I have celiac (and am very sensitive) and have eaten here safely for years. They have a separate food prep station and use all different woks and utensils. I always call my order in and specify that I have celiac/severe gluten allergy and if they could mark it for that. They are always very accommodating and very knowledgeable.

GF Mongolian beef, Chang’s spicy chicken, and pork fried rice are my faves.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for lunch
  • Good for takeout
  • Good with other allergies
  • Offers delivery

Overall Rating

Review


I have eaten at the P.F. Changs a few times and have never got sick. I like the Spicy Changs Chicken. It is so good!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


Son is celiac. For the most staff had no clue, manager came out with special gf menu. Needless to say, the food was not gf and caused much discomfort. Stay away if gf is essential like us.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Ordered the gluten free chicken and shrimp pad Thai via Uber eats. The food came labeled gluten free, as well as with some packets of gluten free soy sauce. Didn’t get sick and was a great meal!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

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