Ordered off the GF menu and let the waitress know I had an allergy - I think she noted it to the chef. However, they served me fried rice with normal soy sauce even though I specified. Thank goodness I double checked with the server before taking a bite! They fixed the order and it was very tasty.
Delicious! They cook the meal in a separate pan
This was the worst pf Chang's we have ever been to, and apparently we aren't the only ones. I frequently rely on pf Chang's to be celiac friendly when I travel. We walked into this one knowing what we wanted. I was hesitant when they say us at a very dirty sticky table, but I communicated that I had a wheat allergy and celiac and could they please clean it. Food Items came out after an hour and a half nothing like how they are usually cooked, odd ingredients that did not belong with the dish, and extremely salty. We noticed 3 nearby couples who had come in later and been served first already having similar complaints, similarly with gluten free dishes. The waiter admitted that the cook on the gluten free area was brand new, they asked if they could comp us a chocolate dome to share, I said sure. After another 30 minutes or so it came out with our bill, and they quickly disappeared. I checked the Bill and we were charged for the dome as well as everything else. it took about another 20 minutes took flag them downto fix it. Finally after 3 hours and feeling like we wasted the night and we were nearly sick we got out of there. A few days later I was actually telling a nearby friend how good PF Chang's is for gluten free. He said oh? we hate pf Chang's it's always nasty. I said have you only been to the Pleasanton one? He confirmed.
Gluten free food is great! So glad to be Chinese food again
The gf food is usually tasty and I haven't gotten sick. The service can be a bit slow and the hostess team often seems annoyed when interacting with anyone, but the gf food hasn't failed me yet!
I love this place! They actually have a REAL gluten free menu, not just 3 or 4 items! They also have a separate area to cook the GF items! No cross contamination when I done there.
P.F. Chang's is always consistent and a quick option I feel safe with. The Pleasanton location guaranteed me that they automatically prepare GF meals in a separate part of the kitchen with clean pans and everything to ensure there is no cross-contamination. I really appreciate businesses that really understand the importance of reducing cross-contamination when providing GF options, especially at a Chinese restaurant. I always LOVED Chinese food but now it's one of the hardest cuisines to eat because the soy sauce is everywhere. P.F. Chang's is the perfect substitute. Their GF options are just as delicious as the non-GF stuff I used to eat there.
Love this place!
Good gluten free menu, I've never had an issue going safe for here.
I told the waiter my food allergies. He grabbed my menu and said he would be back with a “matrix”for me. When he came back he had a computer generated menu specific to my allergies. Unfortunately when you are allergic to Gluten, Dairy, Tomatoes, and Shellfish,there are not a lot of options but I am used to that. I really appreciated them taking the guess work out of ordering.
One of my favorite places to eat, however once I asked about the egg drop soup and the waiter went to he manager and came back with a paper stating it wasn't gluten free, yet it was on the gf menu. And he just said "it should be fine it might just be an outdated paper" so I would be aware of the soup.
Decent GF menu. In addition to about a dozen other options, they can do GF lettuce wraps and Mongolian Beef, which is what we typically order. GF good is served on plates that are different from gluten containing options. We've eaten here many times with our two celiac daughters.
i was looking forward to my meal when we went there last night and was SO sick afterward.
I had chicken lettuce wraps, vegetable fried rice and egg drop soup. All were amazing! The staff is really knowledgeable about gluten free. They have a dedicated wok for gluten free foods. They also place gluten free items on special plates so they are not mixed up. I brought a gluten free flourless chocolate dome for the road.
We have eaten here twice with no issues. My daughter's meal comes out on a different type of plate to differentiate it. Also, she is sensitive to cross-contamination and has not had any issues. Waiters and hostesses knowledgeable and friendly about celiac. (One host even has celiac)A+
Never gotten sick always my go to. Good gf menu they always take necessary precautions.
LOVE! I've never actually gone inside, but I do curbside pickup when I'm craving Chinese food! I missed it so much over the past few years, never feeling safe- but I've never been sick after eating food from here. It's so nice to order from the GF menu online and seeing everything properly labeled when huh pick it up.
ordered strictly off the GF Menu and had an immediate reaction to the lettuce wraps which was the appetizer. I cancelled my entire dinner order because if that came off their gluten free prep area than it's all probably contaminated. the waiter couldn't tell me for sure if there was a mistake in the kitchen made and I got the regular lettuce wraps. Unfortunate.
PF Chang's has seemed to be on the gluten bandwagon for a while, and they seemed to be pretty on their game as usual in this location. Separate gluten free menu with a fantastic chocolate cake.. Soooooo rich and delectable! Only stomach issues would be from sugar and overeating.. *groan* Fiancé loved his GF spicy chicken (and GF soy sauce), which I was able to try as well since he was so considerate. The spring onion was a nice touch on my pad Thai; the cornstarch coating on the chicken and shrimp were almost too good to be true.. the manager very good-naturedly came out and had a nice little chat with us just to reassure me. Maybe not quite the highest quality Asian I have had, but well worth the money, especially with the classy atmosphere.
Have eaten here numerous times and not gotten sick (and have Celiac). They are careful, have special plates to designate GF (so ask which ones if you want to be sure), and they have a pretty extensive menu. Wish the food were a teeny bit better but overall good and Chinese and safe so...!
I adore PF Changs but this location ALWAYS disappoints. The food is just ok (compared to the usual excellent standards), the service is meh, and the staff isn't very good. But you CAN depend on PFC for a safe meal with lots of tasty options. Just go to another location!!!
Celiac friendly! I shared Mongolian beef & rice noodle curry! Both equally delicious. Came out clearly labeled on different plates! Highly recommend!
They are very aware of gluten. Gluten free menu is huge and all gluten free items are served in dishes with a different design so the staff doesn't accidentally gluten you. No issues after I ate there and I would eat there again because it's one of the very few (maybe only) Chinese places I can eat.
I've had good luck with other PF Chang's, but I've experienced bad service here most of the time and the restaurant seems to have questionable cleanliess. Last time I went, I had a reaction to wheat despite ordering gluten free options. I recommend going down the road to the location in Dunwoody.
Great GF menu, lots of choice and food was really good. The service was excellent. Also a choice of two really good desserts. Would definitely return again.
I had the egg drop soup, chicken lettuce wraps and shrimp with lobster sauce. It was all so delicious. They served mine on the special gf plates too.
This is the only non-dedicated gluten free restaurant that guarantees their food is gluten free. I've eaten here at least 20 times and have never gotten sick. I'm a sensitive celiac and get sick 75% of the time when trying a new restaurant, even after giving the wait staff careful instructions. Thank goodness for this place!
Great food. Separate GF kitchen.
Gf menu. Safe. Gf soy sauce. Smart staff
Didn't get sick, but the food was awful and the service was painfully slow.
We almost didn't go after reading the reviews but decided to take a chance as we don't have PF Changs in Vermont. We had a wonderful experience. Waiter was friendly and helpful. Food was delicious. Unlike some of the reviews, we had great service at 7:00 on a Friday night.
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