P.F. Chang's

18 ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported gluten-free menu items: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
11 ratings

As rated by the community

1330 Stoneridge Mall Road
Pleasanton, CA 94588

Most Recent Reviews


Celiac
2 years ago

They were very knowledgeable about cross contamination and the food was AMAZING! I ordered to go and my food came out with a gluten free sticker on it and was reassured by the employees that everything was made gluten free without even having to ask! I didn’t have a reaction here either, so i’d definitely recommend!

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Celiac
2 years ago

Ordered the GFO Singapore rice noodles. Made sure the server knew I was celiac. After the dish came out, I requested gf soy sauce and spicy mustard sauce. And I reacted to something, I feel like total sh*t. They comp'e our meal and said they had insurance if I needed it. But, maintained the mustard sauce was GF. Something on that plate triggered a reaction. Will not he going back.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Symptomatic Celiac
3 years ago

Love the gluten free menu at pfchangs. I have eaten here close to 15 times and have never been sick.

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Separate gluten-free menu

Important

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.
Information contained in this listing is based on reports by the community. Please verify all information directly with the establishment.

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More Reviews


Celiac
5 years ago

Dedicated GF menu at this location! Even getting served at the bar, the waiter said “I’ll make sure it’s gluten-free for you”. Love love love!

Safety
Celiac
5 years ago

We have been to this location multiple times and have not had any issues, however we just got a NIMA Gluten Sensor and tested our GF items which it detected gluten to be present. We were so disappointed. Hopefully just a one off, but you pay a very high premium for GF items at PF Chang’s.

Safety
Celiac
7 years ago

Ordered off the GF menu and let the waitress know I had an allergy - I think she noted it to the chef. However, they served me fried rice with normal soy sauce even though I specified. Thank goodness I double checked with the server before taking a bite! They fixed the order and it was very tasty.

8 years ago

Delicious! They cook the meal in a separate pan

Safety
Celiac
8 years ago

This was the worst pf Chang's we have ever been to, and apparently we aren't the only ones. I frequently rely on pf Chang's to be celiac friendly when I travel. We walked into this one knowing what we wanted. I was hesitant when they say us at a very dirty sticky table, but I communicated that I had a wheat allergy and celiac and could they please clean it. Food Items came out after an hour and a half nothing like how they are usually cooked, odd ingredients that did not belong with the dish, and extremely salty. We noticed 3 nearby couples who had come in later and been served first already having similar complaints, similarly with gluten free dishes. The waiter admitted that the cook on the gluten free area was brand new, they asked if they could comp us a chocolate dome to share, I said sure. After another 30 minutes or so it came out with our bill, and they quickly disappeared. I checked the Bill and we were charged for the dome as well as everything else. it took about another 20 minutes took flag them downto fix it. Finally after 3 hours and feeling like we wasted the night and we were nearly sick we got out of there. A few days later I was actually telling a nearby friend how good PF Chang's is for gluten free. He said oh? we hate pf Chang's it's always nasty. I said have you only been to the Pleasanton one? He confirmed.

Safety
Celiac
8 years ago

Gluten free food is great! So glad to be Chinese food again

8 years ago
Safety
9 years ago

The gf food is usually tasty and I haven't gotten sick. The service can be a bit slow and the hostess team often seems annoyed when interacting with anyone, but the gf food hasn't failed me yet!

9 years ago

I love this place! They actually have a REAL gluten free menu, not just 3 or 4 items! They also have a separate area to cook the GF items! No cross contamination when I done there.

Safety
10 years ago

P.F. Chang's is always consistent and a quick option I feel safe with. The Pleasanton location guaranteed me that they automatically prepare GF meals in a separate part of the kitchen with clean pans and everything to ensure there is no cross-contamination. I really appreciate businesses that really understand the importance of reducing cross-contamination when providing GF options, especially at a Chinese restaurant. I always LOVED Chinese food but now it's one of the hardest cuisines to eat because the soy sauce is everywhere. P.F. Chang's is the perfect substitute. Their GF options are just as delicious as the non-GF stuff I used to eat there.

Safety
10 years ago
11 years ago
Safety
Celiac
11 years ago
11 years ago

Love this place!

Reviews of this Chain

Symptomatic Celiac
3 days ago

Very good food cooked in a separate kitchen. Waiter very knowledgeable and made sure our food was safe.

Safety
Taste
Variety
4 days ago

We had a great meal! Ordered a variety of food off the gluten free options and enjoyed everything. My celiac kiddo didn’t get sick!

Safety
Taste
Variety
Celiac
5 days ago

My first Asian food since my diagnosis, it was wonderful! As soon on as I told them I had Celiac they assured me they would be careful. My food came out on red plates so there was no confusion about the gf food. I had the lettuce wraps, egg drop soup, and spicy chicken. Everything was really good, we had a very enjoyable dinner.

GF Menu Items
  • — Wraps, Soup
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Safety Features
  • — Dedicated fryer
Symptomatic Celiac
6 days ago

In the way home from visiting family right after hurricane so it was a long trip back we were hungry and tired location was super crowded with 1.5 hr wait Hostess offers 2 seats at the bar as first come first serve Servers Bartenders were super friendly explained all options listened to my concerns and brought our appetizer out frequently checked on us throughout the meal and the best part I didn’t get sick there is a gf up charge of $1

Safety
Taste
Variety
Is there a gluten-free menu?
  • — Gluten-free items are marked on the main menu
Gluten Intolerant
1 week ago

This is our standard stop at this airport. Have been safe each time.

Safety
Taste
GF Menu Items
  • — Fried Rice

More Info