Ordered off the GF menu and let the waitress know I had an allergy - I think she noted it to the chef. However, they served me fried rice with normal soy sauce even though I specified. Thank goodness I double checked with the server before taking a bite! They fixed the order and it was very tasty.
Delicious! They cook the meal in a separate pan
This was the worst pf Chang's we have ever been to, and apparently we aren't the only ones. I frequently rely on pf Chang's to be celiac friendly when I travel. We walked into this one knowing what we wanted. I was hesitant when they say us at a very dirty sticky table, but I communicated that I had a wheat allergy and celiac and could they please clean it. Food Items came out after an hour and a half nothing like how they are usually cooked, odd ingredients that did not belong with the dish, and extremely salty. We noticed 3 nearby couples who had come in later and been served first already having similar complaints, similarly with gluten free dishes. The waiter admitted that the cook on the gluten free area was brand new, they asked if they could comp us a chocolate dome to share, I said sure. After another 30 minutes or so it came out with our bill, and they quickly disappeared. I checked the Bill and we were charged for the dome as well as everything else. it took about another 20 minutes took flag them downto fix it. Finally after 3 hours and feeling like we wasted the night and we were nearly sick we got out of there. A few days later I was actually telling a nearby friend how good PF Chang's is for gluten free. He said oh? we hate pf Chang's it's always nasty. I said have you only been to the Pleasanton one? He confirmed.
Gluten free food is great! So glad to be Chinese food again
The gf food is usually tasty and I haven't gotten sick. The service can be a bit slow and the hostess team often seems annoyed when interacting with anyone, but the gf food hasn't failed me yet!
I love this place! They actually have a REAL gluten free menu, not just 3 or 4 items! They also have a separate area to cook the GF items! No cross contamination when I done there.
P.F. Chang's is always consistent and a quick option I feel safe with. The Pleasanton location guaranteed me that they automatically prepare GF meals in a separate part of the kitchen with clean pans and everything to ensure there is no cross-contamination. I really appreciate businesses that really understand the importance of reducing cross-contamination when providing GF options, especially at a Chinese restaurant. I always LOVED Chinese food but now it's one of the hardest cuisines to eat because the soy sauce is everywhere. P.F. Chang's is the perfect substitute. Their GF options are just as delicious as the non-GF stuff I used to eat there.
Love this place!
I added a review here because of our first time eating at this PF Chang’s location, after which I got very ill very quickly. We suspect the appetizer we ordered was not prepared GF - most likely the server’s negligence. Since then, we have gone back several more times and not had any problems. So be careful to emphasize you are celiac if you need to! Otherwise, another great PF Chang’s.
Ordered from here on GrubHub. They have a menu option where you can write in dietary restrictions and made sure to give me soy sauce with a bright orange gluten free sticker on it (even in it's own bag). No side effects from cross contamination. Will be ordering from here again.
So we eat here for last ten years. No issues. Went Monday night for my bday. We were a party of 7. So sodas flat ugh. My friends has a seafood allergy. Served shrimp in the wonton soup after we told them no shrimp. My sons dinner not cooked. Now to me. I have celiac and I ordered gf Mongolian beef. They chefs were getting yelled out by manager due to talking on the phone while cooking. I ate dinner and within a hour omg. I was so sick. I called corporate offices. They called me back and went to restaurant to retrain them how to be aware of allergies. What a terrible way to spend guy bday. I will not be going back.
They always take my GF/DF needs seriously and print out a menu just for me with items I can safely choose. I always feel good eating here, it’s delicious, and I appreciate their concern for my health. This is my go to restaurant because I know it’s safe.
Had my nima sensor and ordered gluten free lettuce wraps the food tested positive for gluten spoke to the manager another meal was made and it was gluten free. Service was great Devin was the waiter that worked with me. I would suggest buying a nima sensor to make sure your meal is gluten free
Knowledgeable server, clearly marked menu, truly love that gluten free dishes come out on their own MARKED plate and the server repeats it when delivering.
My girlfriend and I both have celiac and had this 2 nights ago. We both had Chang’s spicy chicken and were up during the night going to the bathroom. I’ve eaten here over the past few years since being diagnosed and haven’t been sick before. I’m not sure what was different this time but I’m disappointed.
I have gotten cross contaminated here. Chang's spicy chicken has made me sick multiple times. Lemon chicken, same story. I believe it is because the chicken is fried in a contaminated fryer. They have gluten-free soy sauce and there is a ton of options.
Great food. They even have dessert options. I'm a celiac who has beaten here many times with no reaction. My only gripe is that it's a little pricey. **Update. I will never eat here again. I ate here twice and had a reaction. The first time was mild, so I thought it was a fluke. Last night I had carryout and shortly after I became sick as a dog. They've totally lost my business.
My daughter has Celiacs. We never eat out. We decided after receiving our brand new Nima & noticing all the positive reviews for PF Chang’s in WC we wanted to give it a shot. I used my Nima only on items on the gluten free menu ( and they had tons of gf options ). We had the gf chicken fried rice , shrimp & chicken noodle dish & the gf chocolate dessert. All got a smiley face from Nima ( no gluten was detected). Delicious meal & she didn’t get sick. Thank you PF Chang’s.
Tons of great GG options spelled out on a special menu. We were able to order a whole array of dishes, including several specifically gluten-free, and I loved that the GF ones come on a different style of plate so that you can easily distinguish and remember which is which. They even have gluten free chocolate "domes" (sort of like a cake) for dessert.
I am from Canada and each time I come to the U.S. I hope to get a chance to eat at P.F. Chang's. They not only have a gluten free menu but they have a lot of selection. Additionally all gluten free meals come on special plates that indicate that item has been prepared gluten free. The food is ALWAYS amazing and I cannot wait for my next visit.
There is a separate gluten free menu with plenty of options—including dessert! They use plates that are unique to gluten free dishes, so that know one accidentally mixes up the meal. The servers were friendly and didn’t seem bothered by my restriction. An enjoyable experience!
We traveled to Memphis with our toddler who has celiac. We heard P.f. Chang’s was very celiac friendly. We took a chance and got takeout for our whole family. She had chicken fried rice and also some white rice. Everything seemed fine! She had no negative reactions! We will probably go here again during our next trip to Memphis. Thankful they are careful. Definitely helps make traveling easier.
I have eaten here a handful of times. I got sick after one of the times. I ate at a PF Chang's in Franklin, TN and also got sick. I have given up on this restaurant as an alternative when eating out.
The staff was very knowledgeable about gluten free. They had a gluten free menu with a lot of options and they prepare the food and separate woks. Also server told us that when u are served gluten free food the plate looks different has lettering on it. So if you don’t see different plates you should question the staff.
Exceptionally safe! I had my first restaurant meal here last week after going gluten free 5 weeks ago. The manager, Mara, went out of her way to explain their cross contamination avoidance methods and staff training, and she personally watched over my order. I am still eating on the mild side, so I ordered the GF Chicken and broccoli dish and a cup of egg drop soup. Food was fantastic and very large portions. Service was exceptional. A couple nights later I got GF takeout there (lettuce wraps, which are a meal in themselves) and Mara watched my order and the woman ringing me up had CD herself. This place is amazing. I will be back on my next trip!
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