Ordered off the GF menu and let the waitress know I had an allergy - I think she noted it to the chef. However, they served me fried rice with normal soy sauce even though I specified. Thank goodness I double checked with the server before taking a bite! They fixed the order and it was very tasty.
Delicious! They cook the meal in a separate pan
This was the worst pf Chang's we have ever been to, and apparently we aren't the only ones. I frequently rely on pf Chang's to be celiac friendly when I travel. We walked into this one knowing what we wanted. I was hesitant when they say us at a very dirty sticky table, but I communicated that I had a wheat allergy and celiac and could they please clean it. Food Items came out after an hour and a half nothing like how they are usually cooked, odd ingredients that did not belong with the dish, and extremely salty. We noticed 3 nearby couples who had come in later and been served first already having similar complaints, similarly with gluten free dishes. The waiter admitted that the cook on the gluten free area was brand new, they asked if they could comp us a chocolate dome to share, I said sure. After another 30 minutes or so it came out with our bill, and they quickly disappeared. I checked the Bill and we were charged for the dome as well as everything else. it took about another 20 minutes took flag them downto fix it. Finally after 3 hours and feeling like we wasted the night and we were nearly sick we got out of there. A few days later I was actually telling a nearby friend how good PF Chang's is for gluten free. He said oh? we hate pf Chang's it's always nasty. I said have you only been to the Pleasanton one? He confirmed.
Gluten free food is great! So glad to be Chinese food again
The gf food is usually tasty and I haven't gotten sick. The service can be a bit slow and the hostess team often seems annoyed when interacting with anyone, but the gf food hasn't failed me yet!
I love this place! They actually have a REAL gluten free menu, not just 3 or 4 items! They also have a separate area to cook the GF items! No cross contamination when I done there.
P.F. Chang's is always consistent and a quick option I feel safe with. The Pleasanton location guaranteed me that they automatically prepare GF meals in a separate part of the kitchen with clean pans and everything to ensure there is no cross-contamination. I really appreciate businesses that really understand the importance of reducing cross-contamination when providing GF options, especially at a Chinese restaurant. I always LOVED Chinese food but now it's one of the hardest cuisines to eat because the soy sauce is everywhere. P.F. Chang's is the perfect substitute. Their GF options are just as delicious as the non-GF stuff I used to eat there.
Love this place!
We had no issues here. Love the GF options
No Gluten contamination, just good old fashioned food poisoning. Service was slow as the restaurant was very busy, even for a Monday night. We ordered 3 dishes, Shrimp Fried rice, a chicken dish, and a beef dish, to share. At first everything seemed good, as other experiences at PF Chang restaurant's around the country. But about 15 minutes after leaving the restaurant, both of us had SEVERE stomach complaints and spent the next few hours in and out of the bathroom. I cannot pinpoint the dish that was responsible, it may have been the food in general. This made both of us hesitant about eating at Chang's again. Not just a bad taste in your mouth, after a night in the bathroom. I did not hear about anyone else having issues, but then not everyone posts reviews afterwards. I would walk past the restaurant in search of something else next time. GOOD LUCK, and be careful.
Staff are trained in allergies and they tend to understand cross contamination. 2x here and didn’t get sick.
Eat here often, tried everything off the GF menu. I’ve tried several locations, too, and I’ve never been sick after! I do think that the Scottsdale PF Chang’s has better chicken pad Thai, tho. And what happened to the ginger chicken?!
Friendly staff! Great food! Best part I didn’t get sick.
Great food and knowledgable staff. Gluten-free menu and they cook the gluten-free food in a separate area. No reaction after the meal. Felt very safe.
AmaZing food and they rlly understood celiac. I felt very safe and didn’t get sick
Food is still good and prepared with care but they got rid of the gf deserts and staff is dumb enough to ask if I want desert after ordering gf knowing they don't have anything for me. Good thing Cold Stone and Nothing Bundt Cake are right across the parking lot.
PF Chang’s is a great place to eat GF. They have a very nice menu full of great options. The GF Mongolian beef is one of my favorites. Have been here a handful of times since discovering I have Celiac and I have never had any reactions to their gf food. Will continue to go here. :)
Staff was not knowledgeable at all. Told me they had a separate area for GF. I am fortunate enough to have a Nima The Nima is a device that checks for gluten. When I got my order I checked it to see if it was safe to eat. Everything came back with Gluten. Extremely disappointed especially when I explained how my daughter had celiac and would effect her in a bad way. Don’t trust! No stars
I did get sick after eating here, but to be fair it may not have been their fault. I ordered a glass of sake, but afterwards realized that sake is not always safe so that might have been what made me sick. I was disappointed, however, with my meal. I ordered the gf hokkien street noodles but the gluten free menu made no mention of the fact that in order to be gluten free they would be made without the curry sauce. They weren’t bad, just very plain, and if the curry sauce is not gluten free it should not be included in the description of the dish on the entirely separate gluten free menu.
Have eaten here twice, and both times been okay. Hubby gets the gf also since it’s family style, so the whole table is safe.
Dedicated gluten free menu, knowledgeable staff. All GF food is served on logo plates. Wish they had GF sushi. Love this place.
PF Chang’s does a great job with GF food - a separate menu, and in the kitchen separate utensils that have only been used for gf food and even plates that are a different color to ensure no accidental mix ups. The manager was great at explaining all of this to us.
My daughter that has celiac always enjoys a safe yummy GF meal here! They are very careful.
Very delicious! There was a great selection on the gluten free menu, and the staff was very friendly and knew what they were doing. They cook all the gluten free items in a separate wok and offer GF soy sauce!
If you are Celiac make sure to mention to them that it is an allergy not a preference! They also have gluten free soy sauce make sure u ask! The Chang’s Spicy Chicken is Amazing! Although I have gotten sick before the waiter brought out regular soy sauce in a bowl and said it was gluten free.
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 10 pm
11 am - 11 pm
11 am - 11 pm
11 am - 10 pm