I got glutened at this P.F. Chang's. I had full blown celiac disease symptoms within 2 hours of eating at the P.F. Chang's in Beachwood, Ohio area on Chagrin Blvd.
The wait staff is extremely careful when ordering gluten free. I love the gf lettuce wraps and the fried rice (gluten free) I have never gotten sick here. Very clean facility and during happy hour in the bar area the lettuce wraps are only $6 instead of $12--
Excellent food! The staff is always friendly and knowledgable. Our waiter pointed out that GFree meals are served on different plates so servers are aware!
lots of options, but EVERYTHING is WAAAAAAAAAYY TOOOOO SALTY! Couldn't eat much of it. Same experience on separate visits. No thanks.
there were gluten free options but the staff did not seem well educated and I felt nervous that my food was really safe.
Went on a GF feast date w/a a friend & it was amazing! The server immediately removed a sauce from the table when we told him we are gluten free diners. We started with GF chicken lettuce wraps (given with GF sauce that he mixed up in front of us, assuring us all ingredients are GF). We split the GF Spicy Chicken & GF Mongolian Beef both with brown rice. We topped it all off with the GF chocolate torte dessert & felt great! They use separate areas for handling gf meals too which is HUGE since I'm very sensitive to cross contamination. Our server was very informed & helpful, will definitely be back!
too much salty food!! good service... though when I asked which gf soy sauce they used.. they handed me a sachet of kikkoman which has wheat in it.... now I'm afraid and will never eat there again for gf food......if u have serious gluten allergy... this is NOT the place.... not worth it: ( and the place was too dark... definitely NO star for me...
Exceptional food. Lots of rice options.
Amazing experience granted the menu is not huge but what they say they do is awesome. I am intolerant so I am not a good test subject to see if what they do is true. But I got to eat a dish I have not had in years shrimp and lobster sauce. The left overs were good too! No headache 😍
GF menu is small but adequate. Despite it being a chain, I trust this place because the risk of Cross contamination seems pretty low since most of the menu is already naturally gf when you change out the soy sauce. Told them we were eating gf, our server was awesome. He brought out a bottle of gf soy sauce, when we asked for straws he grabbed them with clean napkin when handing them to us (one of my biggest pet peeves as a person with food allergies is watching a server clear plates with half eaten food and wiping down counters with food covered rags then grab a straw with their dirty hands & plunk it down into my drink and having to ask for a whole new drink). He was trained very well and stated their protocol of food prep without us having to awkwardly ask. I felt like a normal person eating there. A little pricey but i don't mind paying since they take such care, amazing tasting food, and great atmosphere. I'd recommend the street noodles, spicy Chang's chicken, and mongolian beef of course! My only complaint, is that we had to ask for new plates and forks since the hostess who sat us laid the regular menu all over our clean plates and utensils. those menus get dirty and covered in food, and for someone with food allergies this is a big stressor. Most people just don't think about it, but if your serving those who have allergies it's something the front of the house should be doing, not just the cooks in the back of the house. The experience is just as important as the food. Either way, love PF Chang's!
If you have Celiac, don't eat here. I worked at PF Chang's and saw food being prepared for GF people. The rice is kept in three buckets, one white, one brown, one fried. One spoon is used for all buckets, and when not in use, the spoon is put in a cup of water. The regular fried rice has soy sauce in it. If you get GF fried rice (or any rice), it's contaminated by the spoon. GF sauces are not kept separate from other sauces, and it's likely that soy sauce gets on the GF things. I've seen it happen. There are so many chances for contamination.
My daughter is newly diagnosed with gluten intolerance and we were excited to see they had multiple options for her. Service was super friendly but when my daughter asked for gf soy sauce she was brought packets of regular soy sauce. Thankfully she's smart and reads labels and didn't use any. We waited forever for someone to acknowledge us to ask for the correct gf soy sauce and by the time she got it the rest of us were finished eating. She ate a small portion of her chicken fried rice and shortly after was sick and in pain. Thoroughly disappointing.
P.F. Chang’s never disappoints! If you tell your server your allergies/dietary restrictions at the beginning they will come back with a print out of what you can and cannot have which is so nice as I also have a dairy allergy and am dairy free. All GF meals are ran out separately from the kitchen on a different plate than the normal food to signify it’s gluten free. I eat here often and have never gotten sick!
Been ordering gluten-free items from their gluten-free menu at this location for a while but have now been glutened twice from the spicy chicken. Definitely not safe for celiac.
This place is one of my favorites - I always have peace of mind that they are going to take great care with my food. Chicken fried rice is my fave!
I was surprised to find P.F. Chang’s has an extensive gluten free menu, even including a dessert. This was my favorite restaurant before I developed health issues with gluten and I’m so happy to discover I can eat here again. I think it’s also important to mention the gluten free items I’ve tasted are delicious, tasting like their regular counterparts.
I ordered the gluten free chicken lettuce wraps and they brought out the normal version. I had 2 before they realised and then they came over very casually saying 'Yeah these aren't gluten free, they brought the wrong ones out'. They then took another 20 mins bringing out the gluten free version which were tasty but by the time the main came out I had the bloating and feeling sick from the normal gluten chicken wraps so I couldn't actually eat my main. I had it to take away and had it for breakfast, it was tasty but I was wary of having it because of the mistake from before. I was really unwell in the night and morning and as I'm travelling here it cut one of my days travelling by half because of how it made me feel.
Excellent food options. They label everything in your carry out with a GF label. Favorite GF place to eat, although pricey.
Ordered the Gluten Free Mongolian Beef with gluten free soy sauce to go. It came out with regular soy sauce and it didn’t have the gluten free sticker on the entree like other locations so I asked the host and she assured me it was. The host rudely searched the bag and stomped off to get the gluten free soy sauce after we told her it wasn’t gf. I think she was mad at the kitchen but it came across as rude irritation with us. I’ve been incredibly sick that night and the whole next day. I believe that the entree was NOT GF. Beware!
The menu changes all the time. I had first gone to a, PF Changs in California and they had a huge selection of gluten free meals on very large portions. I have gone to a few local restaurants and the menu changes all the time. Usually there are now a few things on the menu that are both gluten and dairy free, but sometimes just one. I was actually told if you call a few days in advance they can "usually make something". The portions are still big, but personally, I would like a little more freedom in when I eat, without planning so far in advance for still limited choices.
The menu is new & I had the salmon special. It’s amazing
Service was fast and attentive. This was my daughter’s first experience eating out since being diagnosed with Celiac. We made sure to tell our waiter up-front when asking for the GF menu. She is usually pretty sensitive to CC, but (thankfully) she had no issues from the food we had here. It made for a very positive first dining out experience (since diagnosis). We had the GF chicken fried rice and GF Hokkien Street Noodles.
Awesome food. Many gluten free options including lettuce wraps, Chang’s spicy chicken, chicken fried rice, and kids menu items. Super good food. The staff was friendly and helpful. Gluten free soy sauce is kept separate from the normal one. One star off because of a stomach ache once. I recommend PF Chang’s because it is very good.
My husband has celiac and this is our go-to restaurant in Annapolis! They have a separate Gluten Free menu with a variety of options (our personal fave is the Chang’s Spicy Chicken). When ordering, we tell our server that we eat GF for celiac and they reassure us that they have a separate prep area in the kitchen. Our food always comes out on special plates only used for gluten free orders. The staff always seems well trained in how to accommodate all allergies, including dairy and nuts. They have gluten free soy sauce upon request. By policy they still have to bring you the fortune cookie at the end of your meal, we usually give ours to friends or leave on the table. Wonderful safe place to eat!
Have a gluten free menu with a few options and gluten free soy sauce to go on the side. Also the edamame is not gluten free
Are you here about once a month. Haven't gotten sick yet. I am very sensitive. I feel like most of the staff is knowledgeable but not quite all of them. Although they are friendly and they have a decent selection of menu items that are gf
The staff was very knowledgeable and I didn’t get sick. It was a nice experience and they had a good selection of gluten free options. It’s a very small section of the menu but it’s well organized.
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