I love eating here. They understand and care about limiting chances for cross contamination. The food is amazing. And I can have dessert!
usually the food is good and I don't get sick m. yesterday, however, the food tasted odd and I was extremely sick last night. my daughter took my leftovers and found a noodle in them. they were contaminated. I won't eat at this location again
Great GF menu and they have GF soy sauce which is a plus
The lettuce wraps are delicious
I love this place! I always feel safe when eating here and the staff is very knowledgeable. I ordered the veggie shrimp fried rice and it was very good, however, kind of bland. They have gluten free soy sauce but no other sauce. Still ate everything on my plate though! I also had the egg drop soup and went ahead and ordered a to-go beef and broccoli, I was very disappointed with the to go order though, rice wasn't cooked well and beef was chewy so that's why I only selected 4 stars! However I did not get sick with either meal and I find that a success!!
Stopped here on trip to Oak Ridge. Service was decent. Ordered off the gluten free menu and had reaction. Plus found a hair in my food. Will not be back.
My mother was "glutened" at the P.F. Chang's in Knoxville. She was sick for more than 2 days after ordering a gluten free meal there. We communicated this to P.F. Chang's and they said that they would better train the staff. I later found out that I also have Celiac and since have been "glutened" twice now by P.F. Chang's. I've eaten there only 5 times. There still seems to be a problem with the wait staff not communicating with the kitchen properly. The food was pretty good tasting, but I will not be going back and do not recommend this place to anyone that has Celiac, as gluten sensitivities do not seem to be taken seriously by P.F. Chang's staff.
Great service and really educated on celiac disease.
Great GF choices and the wait staff is also GF friendly.
Great service always and I've never gotten sick here (or at any pf changs). In my mind one of the safest places for a celiac to eat.
Excellent food & service.
I've never had a problem here. The food is tasty.
Ch-Chang! Love it. As far as chain restaurants go, this is one of the best. Plenty of GF options. One time we went there, the dining room smelled gross. Hasn't stopped me from going back, though.
I can always count on a good, consistent experience here. Never have been "glutened" in my 50+ visits. I think the Knoxville location is one of the best around, and I have eaten at many PF Changs across the country. Kudos to the service team and management here!!!
Always awesome. Even have GF dedicated dishes.
Awesome food! Great selections and a knowledgeable staff on gluten free!
Well educated staff on allergy needs. Many options on the gluten free menu (which is listed in a separate section in their regular menu). Delicious food... No sacrificing taste for dietary needs!
Great GF menu with a nice selection. Staff is well trained and always knowledgable about GF menu selections. I always enjoy my meal here and appreciate not having to explain my special dietary needs!
I’ve dined here 3 times, prior to taking a flight. Every time the food has been excellent, with fast service, which is necessary prior to a flight. Never any cross contamination, which is welcome prior to boarding an airplane. A+ overall.
The best at gluten free. Separate menu, special plates for GF only, separate kitchen space. Super safe and really good
The staff was very kind a different server brought out our food and I’m 100% must have grabbed the wrong plate. I’m so sick currently! Update we tried it again tonight about a month or so later just to try it out. I’m so sick again, this P.F. Chang’s location is not safe!!
I love that I can rely on PF Changs in most locations! Their GF fried rice tastes like the regular stuff. I'm a big fan of ordering online for pickup. They let you customize your dishes, so I can omit bean sprouts from my chicken fried rice. When it's packaged it's marked with a bright orange GLUTEN FREE sticker, so I automatically know that they were aware of my allergy when prepping! I've ordered many times, never been sick!
Always dependable, always good food.
GF menu and they talk the talk, answer all the questions right, bring GF food out in different colored dishes, etc. But my Celiac hubby got very very sick from eating here. His reaction was more than a cross contamination reaction as well. Very disappointing.
Typically PF Chang’s is delicious and I’ve never gotten sick or worried about cross contamination. This location is horrible. The bar area smells like a frat house and the food was disgusting. One meal was tasteless but edible. The second meal was absolutely gross. It smelled bad and the chicken tasted like sewer rat. Gross gross gross.
Dedicated gluten free woks and menu !
Unfortunately tonight was the second time recently that I ate here off the gluten free menu and got sick. This time it was before my friend was even done eating her meal. I don't think I will be going back anytime soon. It is too bad because the food tasted so good.
P.F. Chang’s has a separate gluten free menu. The staff asks if you have a gluten sensitivity (like me) or if you have celiac. They put pictures stickers on the food for the staff to recognize to be extremely careful. Food is always great. The only Asian food I’ll eat after my return from Japan.
Didn’t even get what I ordered and they didn’t even cook my broccoli so raw food . Will definitely find another place to eat .
For the first time ever I do believe we got glutened at Chang's. Either that or worse. My husband isn't gluten free but he orders it with me anyway and we both felt sick after eating here with stomach cramps and the rest of it. Maybe it's cuz we went between lunch and dinner when it was super slow but the waitress pretty much forgot we were there, offered no gluten free soy sauce or any of that. Zero attention to our table most of the time we were there despite being one of three tables in the whole place. Chang's in other cities have all been way better than this, just all around disappointing but the food tasted ok.
Ordered chicken pad Thai off the gluten free menu. Explained I was a celiac and “gluten allergy” as most restaurants understand allergies as opposed to an autoimmune disease... sick before I left the restaurant... if you’re a celiac stay away!
Excellent. Dedicated GF menu and area in kitchen for food prep. Be upfront about your food requirements and they are great.
Celiac safe. Food served on special plates so you know it's GF. Extensive GF menu selection including appetizers, soup, main course, and even dessert! Never been sick at any location. A go-to when travelling.
WARNING: I got VERY sick from take out here and only ordered gluten free. One of the boxes was missing a GF label so it must have been a mixed up order. The manager didn't seem to understand what celiac disease is which is concerning. When I said I got sick from contamination he asked, "sick in what way?" I haven't had an issue with other PF Changs but will be sure to avoid this location in the future.
The manager Jeff was very nice and helped make sure all went smooth. I️ can’t have corn or gluten, which means the food choices were limited but my food was good. The staff was great!
They are great! I never have a problem when eating here and it's delicious!
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