I love this place! I always feel safe when eating here and the staff is very knowledgeable. I ordered the veggie shrimp fried rice and it was very good, however, kind of bland. They have gluten free soy sauce but no other sauce. Still ate everything on my plate though! I also had the egg drop soup and went ahead and ordered a to-go beef and broccoli, I was very disappointed with the to go order though, rice wasn't cooked well and beef was chewy so that's why I only selected 4 stars! However I did not get sick with either meal and I find that a success!!
My mother was "glutened" at the P.F. Chang's in Knoxville. She was sick for more than 2 days after ordering a gluten free meal there. We communicated this to P.F. Chang's and they said that they would better train the staff. I later found out that I also have Celiac and since have been "glutened" twice now by P.F. Chang's. I've eaten there only 5 times. There still seems to be a problem with the wait staff not communicating with the kitchen properly. The food was pretty good tasting, but I will not be going back and do not recommend this place to anyone that has Celiac, as gluten sensitivities do not seem to be taken seriously by P.F. Chang's staff.
I can always count on a good, consistent experience here. Never have been "glutened" in my 50+ visits. I think the Knoxville location is one of the best around, and I have eaten at many PF Changs across the country. Kudos to the service team and management here!!!
This used to be a go to for our family, however that last two visits have resulted in me becoming incredibly sick shortly after. As we’ve been many times, I thought I’d give it another shot. Something must have unfortunately changed in the kitchen. Disappointed :(
Food was great, didn't get sick. I ordered the lettuce wraps and pork fried rice off the gluten free menu. My plate was different than everyone else's so everyone knew. Service was just OK, but worth it to feel safe. I'd eat here again.
The GF Mongolian beef is delicious! I love Chinese food and appreciate being able to order GF items. GF chicken wraps are also good. A little pricey. They have always gotten to order right both dine in and to go. Never gotten sick. One time I did have to send back the chicken wraps bc they looked different. They did end up being the non GF one but I had not eaten any. I would recommend always double checking with the person who delivers the food that it is GF. Mistakes do happen on busy nights and like anything that there are two versions of -GF and non GF- it’s good to double check.
My son’s first Chinese food experience since diagnosis! Delicious and safely prepared. No problems at all. Several Great menu Options.
Dedicated gluten free menu. Great food and staff is wonderful!
Yes, celiac friendly. Bonea our waitress-staff very knowledgeable and food is good. I unfortunately, have allergies to wheat, dairy and soy too. I had rice, broccoli and a bowl of egg flower drop soup. Veggies super bland and not done but rice and soup was amazing.
Our waiter was knowledgeable about celiac disease and gave good recommendations. They have a separate menu that is gf. Also, when we asked for a gf menu, the waiter alerted the kitchen to be ready to prepare a gf meal. Good experience!
I absolutely love this place, but tamari sauce does contain small amounts of gluten, and at 20 ppm it can still be legally labeled as gluten-free. Unfortunately, I have celiac so those dishes that contain it make me react in unfortunate ways. Ex: the sauce on the chicken lettuce cups appetizer and the sauce on the beef with broccoli. However, the egg drop soup and Chang’s Spicy Chicken never make me sick. Too bad they discontinued their gf chocolate cake dessert and the other gf mousse that came in a shot glass. If you are not sensitive to tamari, you can enjoy a safe and delicious feast here. ❤️
Are here last night as an entirely gluten free family with our celiac daughter. This PF Chang’s experience was no different than any other experience we have had in the last 8 years since our daughter’s diagnosis. However, we were with friends who were not gluten free and I will say that I was very uncomfortable that they brought the gluten free food on the same serving tray with the non gluten free food. With the safeguards such as using different plates for gluten free, I would say this is a big no no. Daughter had no reactions.
I have eaten here before as well as my home PFChangs. I have recently had an additional food intolerance added to my dietary restrictions. It was a mess figuring out what I could eat and ended up getting garlic spinach and a bowl of rice (bc steamed veggies and lettuce wraps was all that was available to me) and I still got sick. Most likely gluten cc based on symptoms. The reason for only one star though was a snarky comment from the management about my meal and that they were not initially going to let us use the $5 entree with any entree purchase coupon for my husband’s meal bc our other meals were GF. So, I pay more for my meal due to a medical condition and bc of that I can’t use the coupon on a regular meal???? I’ve never had any PFChangs be so complicated, condescending, or inept. Disappointed bc it’s always been a safe “go to” when traveling. Not so much now.
Our favorite place for date night. Wait staff very knowledgeable and they have dedicated facilities for gluten free dishes. They even have a spicy chicken dish that is breaded gluten free it's amazing if you like spice.
I am quite sensitive to gluten and they have always done a great job! I’ve never been sick here and the gluten free options are numerous. One of the owners has a CD child so he fully gets it. He recommended not eating sushi due to the Sushi vinegar but they have other great options!
So glad to have this option in the airport. They are all very aware of cross contamination and have a thorough protocol in place. My order (to go) had a gluten-free sticker on it and gluten-free soy sauce in the bag. Tasted great and didn't get sick!
I have eaten here (and other locations) several times since my celiac diagnosis. I am a pescatarian and the only options available on the gluten free menu have meet. In the past, they would cook a tofu dish for me, but they will no longer do so, claiming the tofu has gluten (and the kind that doesn't have gluten is one they say the check cannot cook with). I don't even know what that means! In any event, if you do not eat meat, there is truly nothing on the menu.
The place has a especial menu gluten-free and the staff are careful when you ask food from that menu. On the menu has an information saying that they don't have a separated kitchen, but they use separated plates to prepare the gluten-free food. And it is delicious.
This is my go to place for Chinese food in Tulsa. They have a great gluten free menu and take it seriously. My food is always brought out on different plates to signify its gluten free. I usually get the fried rice and the chicken and broccoli. Delicious!
GF menu is safe for celiacs. Never been glutened. Their process is tight for avoiding cross contamination. Dedicated storage, prep, cooking utensils and equipment, and specific plates so everyone in the chain knows its a GF plate. Great food.
This is a family favorite and one of the restaurants we go to more regularly as I have CD and have never gotten sick there. The food is very tasty and the staff is knowledgeable. You have to ask for the GF menu and check your meal comes out on the specified gf plate. You can also ask for gf sauces to be brought to the table but I have not tried them.
I ordered the pad Thai with shrimp. Was very yummy! I noticed a coating on the shrimp and got really scared. The manager came over and told me it was potato starch, that is all they use to coat things. Yay!
Visit at least once a week. Great gluten-free options including pad Thai, Hokkien noodles and combo fried rice (my favorite), also a gluten-free version of their chicken lettuce wraps. They take gluten-free very seriously and prepare everything in separate pans, use separate utensils and plates as well as gluten-free sauces to prepare the items. One thing I hope they have one day is gluten-free lo mein, was my favorite Chinese dish before being diagnosed with celiac and would love to have that again.
We usually like to try new restaurants when we travel but ended up at PF Chang’s (an always favorite) because we were starving, we knew it was Celiac safe and the food would be good. The food here was excellent!
Ordered 4 items from the Gluten free menu.. All four items tested gluten full on my nima .. The staff was very nice amd re-made one of the dishes which came back gluten free. I would rate the staff 5 stars but I won't return to try anymore "GF" food.