P.F. Chang's

5 recent ratings
$$ • Chinese Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fried Rice, Noodles

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
3 ratings

As rated by the community

3338 W Friendly Ave.
Greensboro, NC 27410

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


Ordered the spicy chicken with a side of fried rice and everything came out marked gluten free. Before I even got the check, I could already feel myself getting sicker by the second. This was likely a case of carelessness and seems to be a trend at this location based on other reviews. Would avoid this location if you are sensitive to cross contamination.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 1 month ago read full review

Gluten Intolerant

Overall Rating

Review


I ordered gluten free and thought that it would be fine as I only have intolerance and can sometimes get away with having a little gluten. However, I have been severely glutened and started not feeling well immediately after eating. The server said it was gluten free. But I won’t be coming back. Also there was no one dish that was completely gluten free just dishes that could be gluten free upon request.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 months ago read full review

Celiac

Overall Rating

Review


Never had an issue and my food always comes clearly marked as GF. There are some clues that they might not 100% get it, like putting fortune cookies in an bag with only gluten free items, but on the positive side, they do put in gluten free soy sauce.

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Fried Rice
  • Gluten-Free Menu
  • Noodles

Categories

  • Asian
  • Chinese
  • Dairy-Free Friendly
  • Dinner
  • Kid Friendly
  • Late Night
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout
  • Vegetarian Friendly

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More Reviews


Overall Rating

Review


We’ve eaten at this restaurant three times - the first two were fine, this most recent time I was glutened. I should have known better as I have also been glutened by a PF Chang’s before in Colorado, but I figured it was a one-time thing. Based on the other reviews I don’t think I’ll be able to trust eating here again.

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


2nd time I’ve been glutened at this restaurant. I no longer trust them! BEWARE

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 2 years ago read full review

Celiac

Overall Rating

Review


We went the other day for dinner. My gf got the lettuce wraps that she usually does and they made the correct dish, however, my gf got glutened because of cross-contamination. We no longer feel safe ordering from PF Chang’s and will not be back to frequent this chain. Our meals were comped, but still damage was done.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


If you have Celiac, don't eat here. I worked at PF Chang's and saw food being prepared for GF people. The rice is kept in three buckets, one white, one brown, one fried. One spoon is used for all buckets, and when not in use, the spoon is put in a cup of water. The regular fried rice has soy sauce in it. If you get GF fried rice (or any rice), it's contaminated by the spoon. GF sauces are not kept separate from other sauces, and it's likely that soy sauce gets on the GF things. I've seen it happen. There are so many chances for contamination.

Celiac friendly?

No

Updated 5 years ago read full review

Celiac

Overall Rating

Review


me and my kids are all celiac, and my teenage daughter is very sensitive. this is one of the few restaurants she likes to visit.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


This location gets me sick every time, even when I ordered just the soup! Be careful!

Updated 6 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


They are very accommodating and can bend the GF menu here and there. I love Cantonese style food and chicken was the only option. I asked for shrimp and they did that for me. Yummy! They do serve GF food on a different plate from regular food so check for that. A friend was mistakenly given food with gluten. She noticed the plate right away and sent it back.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


With my experience at PF Changs, I have been more than pleased! It's one of our favorite places to eat! They have a separate cooking area, plus there are certain plates that they put Gluten Free food on that will differentiate which is gluten and which isn't! Also, the wait staff is very knowledgeable about Gluten Free. A lot of times, they will ask you if you have "Celiac disease or Gluten Intolerance." Now, with all of that being said, This is a restaurant... if you have Celiac Disease, you are always risking getting sick if you eat out! But you have to live your life and enjoy yourself. :) I hope that everyone has a good experience here! We love it.

Celiac friendly?

Yes

Updated 8 years ago read full review

Overall Rating

Review


Update 11-2-14: Not sure what's going on at this location, but I've gotten sick after eating here the last few times. I've stopped going. No longer celiac safe, and I'm very disappointed as this used to be a favorite spot. Changing my rating.

Original review:

Love this place! So many gf options, very friendly and knowledgeable staff. They will automatically bring you gf soy sauce in place of the regular sauce they bring as soon as you mention gf. Also, they only put gf food on round plates to help keep from making mistakes! Wonderfu,l quality food and service.

Celiac friendly?

No

Updated 9 years ago read full review

Overall Rating

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


A few days ago, after being diagnosed with celiac disease, I stopped by. I've liked this restaurant in the past, so thought I'd check out the GF menu based on the other recommendations. I liked the fact that the menu had a separate section for the GF items, although the descriptions were lacking on that portion of the menu. There were enough GF items that I found something I enjoyed. It was crowded (a Wednesday night), and we sat in the bar area. The dinner was good, as usual, and the service prompt enough. I also liked the fact that they have separately marked plates they use for the GF items, as it provides a level of comfort that there will be less CC or mistakes made.

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


Wonderful GF menu. Ashley, our server, was knowledgable and very helpful. Can't wait to go back!!!!!

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Overall Rating

Review


Gluten free combo rice was great!

Updated 12 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


Used to go here a lot pre pandemic but had not been in some time due to other options I can’t get at home. Wanted something fast so got an order to go. Was ready in 12 mins! Safe and marked gf. Be sure to ask for packets of gf soy sauce.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Gluten Intolerant

Overall Rating

Review


Menu clearly states gf options, and my dinner came out on a different color plate that designated it gf.

Food was tasty, I didn’t get sick, and it has definitely been a while since I have been able to get Chinese food due to my allergies.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


I ordered delivery. Everything was clearly marked with allergy labels. I had the chicken fried rice and the chocolate soufflé. No reaction. Both were delicious.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Not safe for celiac. “Gluten free” labeled and very good food but got very sick. My gluten intolerant friend did not get sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


They have items marked with “gluten free option available” on the menu and website

My Mongolian beef came out on a different colored plate than my friends food, I assumed that was to indicate an allergy/sensitivity

But got super sick on the way home— super disappointed as I used to go there a lot before I was diagnosed

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

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