P.F. Chang's
$$ • Chinese Restaurant
Most Recent Reviews
I have had GF Chicken Pad Thai and Combo (Chicken & Shrimp) Pad Thai in the past with no issue but right now I’m sick! My combo pad Thai been contaminated with gluten today!
I ordered online and picked it up to go. I ordered from the designated gf menu and it was delicious. Had the Singapore noodles, pepper chicken, and gf fried rice. Everything that was gf came with a special gf label. Had a great experience!
Susie the manager came out and spoke to us about the protocols they take. She personally took our order and walked to the kitchen to speak with the chef. We ordered gf Chang’s spicy chicken, gf Mongolian beef and gf Singapore noodles. AMAZING!
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I went to eat here about 2 weeks ago( kinda got busy couldn’t review right away) anyways ordered the lettuce wraps and the beef with broccoli. Told them gluten allergy on both. I was eating with my boyfriend who isn’t gluten free but eats it occasionally with me. Anyways our food was delivered and I started to eat, tasted delicious.
A manager came by and asked if I had started to eat my beef with broccoli, I said yes as I had food in my mouth. He immediately grabbed my
Plate and ran to the kitchen. The waitress noticed this and ran to the kitchen. I did spit my food out and wait. I started to panic like oh crap I got glutened. I didn’t. Turns out the chef made it gluten free and the person put it on a black plate. Any allergy free dishes usually are plated on a white plate( I hadn’t been there for awhile and forgot about this). The manager had them make me fresh beef and broccoli and the waitress brought out fresh rice. Explained the whole situation and told
Me to wave them down immediately if I got sick. I loved that they checked it and explained the situation to make sure I was safe. WILL BE BACK AND YOU SHOULD GO TOO!!! :)
Don’t eat here if you have celiac. The last two times I have eaten here I experienced cross contamination.
Amazing experience all around and especially for being GF. They take all necessary steps and precautions. They even cook your food in a separate area! Make sure to ask for their gf menu. Food and service are phenomenal
Amazing! Lots of options and delicious...couldn't even tell i was eating GF!
Their gluten free menu selection items are wonderful. A real treat for celiacs and gluten intolerant individuals.
I WAS They have everything labeled /separate /color coded for GF in the kitchen Their Lemon Chicken is yummy They even have GF soy sauce !!
Reviews of this Chain
I’m Gluten Sensitive/Intolerant- with that being said, I don’t usually have a problem with cross-contamination. I have found if you have a knowledgeable server, or ask for one, they are pretty careful. Dan, the bartender at this location, is a wonderful help at knowing what to recommend also!:) I love the Crispy, Honey shrimp, (used to get away with a little gluten), but just can’t do it anymore! He recommended having them coat it in potato starch, taste and texture were wonderful with no bad reaction!❤
We eat here and order take out. They take care and have a dedicated area in kitchen. Food comes out on a red plate. No reaction. Food tastes great and the atmosphere is cool! They even have a chocolate cake dessert as well as ice cream. It’s a hit with my kids!
Their chicken lettuce wraps are delicious! They fry the rice noodles at the start of the day before any other items are cooked in the oil.
I ordered for delivery and got the chicken fried rice, the chocolate soufflé, and the chicken lettuce wrap. They all came with a bright orange sticker that says ‘P.F Changs Gluten Free’. All of it was very delicious.
updated entry by later that night ended up getting a very bad migraine after eating here.
The service and seating arrangements were terrible they placed my wife and I at a table where both of our chests touched the table due to “larger”patrons having to move the booths out so they could fit. After requesting a new table we then waited 20 minutes for two drinks to which I ended up going to the bar and retrieving myself. The server seemed to have no idea about celiac disease or me requiring completely gluten free food other than me saying it. With that said my food wasn’t marked in any way shape or form and management didn’t deliver my food - as most restaurants do in some combination, as a matter of fact the person delivering the food made no attempt to differentiate the foods being served due to us getting multiple dishes. Overall it was a bad experience with our server barely being involved in our dining experience. With all of that said there is very few GF Chinese style restaurants as much as I thought I was going to have issues I was alright but you need to be very diligent coming here, we don’t do many “chain” restaurants and this reminded us why that is. I would look at Jackie’s water place it’s very close and we’ve had a much better experience there.
