SO GOOD! I've had PF Changs both in the restaurant and take out and have been impressed with their knowledge and accommodations. Plates are designed differently for gluten free and take out containers are labeled. They have a cup full of packaged, disposable chopsticks as well at each table and we're very clean overall. I have celiac and am very sensitive and have never gotten sick here. So happy to be able to eat Chinese food!
Happy with the GF menu - many options.
This place was terrible. Not only were the people at the front completely clueless about gluten free and cross contamination, but they brought out one of our gluten free entrees with a gluten filled appetizer item (deep fried, battered string bean) sitting in our gluten free entree. I requested that they be very cautious from the beginning and they were not. We couldn't even get out water refilled.
Maybe they had problems when they first opened but let me tell you it was the best Chinese in Rockland County when we were there recently. Fresh not greasy, and very favorable. Give it another try.
This place is terrible. Go to the Hackensack location if you don't want problems. I ordered 3 entrees to go - 2 gluten free and one regular. When they brought them out, nothing was labeled and the server was trying to figure it out based on the "order" the boxes were placed in the bag. No thanks! I left without any of it because I was so annoyed at not only their process, but the fact that they failed to take the gluten free order seriously and thought they could arbitrarily label the GF items after the fact. Hell to the no.
The chain in Nanuet is dangerous.. DO NOT EAT THERE if you have an allergy. Take the trip to Hackensack... You'll thank me.
If I could give zero stars I would. The place is FILTHY. Whoever the "dishwasher" is needs to be FIRED. All utensils were dirty. The waiter came out with tea and tea cups. The tea cups had crusted food inside of them. The teapot had what appeared to be a CAT HAIR stuck on it. The chopsticks are REUSED. Plastic is POROUS and the chopsticks have teeth marks on them. Hepatitis anyone? The egg drop soup was cold and you can tell they didn't reheat it properly. Soup needs to be maintained at a proper temperature to prevent bacterial growth. It wasn't fresh and probably yesterday's backwash soup. The food was terrible. Rice noodles looked and tasted old like yesterday's leftovers. It was disgusting. The health department would shut the place down if they saw what I saw. The cloth napkins had very short rodent type hair on them. All these signs point to one thing.... Poor quality control, poor management (more like NO management) and unsafe food handling and little to no dish-ware/utensil cleansing. I will never go back.
server was very knowledgable and accommodating of gluten allergy. he brought out separate sauces too. gf menu is limited but it definitely solves that chinese food craving
A lot of plate GF
Long wait, slow to get seated
Lots of options!
I’ve dined here 3 times, prior to taking a flight. Every time the food has been excellent, with fast service, which is necessary prior to a flight. Never any cross contamination, which is welcome prior to boarding an airplane. A+ overall.
The best at gluten free. Separate menu, special plates for GF only, separate kitchen space. Super safe and really good
The staff was very kind a different server brought out our food and I’m 100% must have grabbed the wrong plate. I’m so sick currently! Update we tried it again tonight about a month or so later just to try it out. I’m so sick again, this P.F. Chang’s location is not safe!!
I love that I can rely on PF Changs in most locations! Their GF fried rice tastes like the regular stuff. I'm a big fan of ordering online for pickup. They let you customize your dishes, so I can omit bean sprouts from my chicken fried rice. When it's packaged it's marked with a bright orange GLUTEN FREE sticker, so I automatically know that they were aware of my allergy when prepping! I've ordered many times, never been sick!
Always dependable, always good food.
GF menu and they talk the talk, answer all the questions right, bring GF food out in different colored dishes, etc. But my Celiac hubby got very very sick from eating here. His reaction was more than a cross contamination reaction as well. Very disappointing.
Typically PF Chang’s is delicious and I’ve never gotten sick or worried about cross contamination. This location is horrible. The bar area smells like a frat house and the food was disgusting. One meal was tasteless but edible. The second meal was absolutely gross. It smelled bad and the chicken tasted like sewer rat. Gross gross gross.
Dedicated gluten free woks and menu !
Unfortunately tonight was the second time recently that I ate here off the gluten free menu and got sick. This time it was before my friend was even done eating her meal. I don't think I will be going back anytime soon. It is too bad because the food tasted so good.
P.F. Chang’s has a separate gluten free menu. The staff asks if you have a gluten sensitivity (like me) or if you have celiac. They put pictures stickers on the food for the staff to recognize to be extremely careful. Food is always great. The only Asian food I’ll eat after my return from Japan.
Didn’t even get what I ordered and they didn’t even cook my broccoli so raw food . Will definitely find another place to eat .
For the first time ever I do believe we got glutened at Chang's. Either that or worse. My husband isn't gluten free but he orders it with me anyway and we both felt sick after eating here with stomach cramps and the rest of it. Maybe it's cuz we went between lunch and dinner when it was super slow but the waitress pretty much forgot we were there, offered no gluten free soy sauce or any of that. Zero attention to our table most of the time we were there despite being one of three tables in the whole place. Chang's in other cities have all been way better than this, just all around disappointing but the food tasted ok.
Ordered chicken pad Thai off the gluten free menu. Explained I was a celiac and “gluten allergy” as most restaurants understand allergies as opposed to an autoimmune disease... sick before I left the restaurant... if you’re a celiac stay away!
Excellent. Dedicated GF menu and area in kitchen for food prep. Be upfront about your food requirements and they are great.
Celiac safe. Food served on special plates so you know it's GF. Extensive GF menu selection including appetizers, soup, main course, and even dessert! Never been sick at any location. A go-to when travelling.
WARNING: I got VERY sick from take out here and only ordered gluten free. One of the boxes was missing a GF label so it must have been a mixed up order. The manager didn't seem to understand what celiac disease is which is concerning. When I said I got sick from contamination he asked, "sick in what way?" I haven't had an issue with other PF Changs but will be sure to avoid this location in the future.
The manager Jeff was very nice and helped make sure all went smooth. I️ can’t have corn or gluten, which means the food choices were limited but my food was good. The staff was great!
They are great! I never have a problem when eating here and it's delicious!