SO GOOD! I've had PF Changs both in the restaurant and take out and have been impressed with their knowledge and accommodations. Plates are designed differently for gluten free and take out containers are labeled. They have a cup full of packaged, disposable chopsticks as well at each table and we're very clean overall. I have celiac and am very sensitive and have never gotten sick here. So happy to be able to eat Chinese food!
Happy with the GF menu - many options.
This place was terrible. Not only were the people at the front completely clueless about gluten free and cross contamination, but they brought out one of our gluten free entrees with a gluten filled appetizer item (deep fried, battered string bean) sitting in our gluten free entree. I requested that they be very cautious from the beginning and they were not. We couldn't even get out water refilled.
Maybe they had problems when they first opened but let me tell you it was the best Chinese in Rockland County when we were there recently. Fresh not greasy, and very favorable. Give it another try.
This place is terrible. Go to the Hackensack location if you don't want problems. I ordered 3 entrees to go - 2 gluten free and one regular. When they brought them out, nothing was labeled and the server was trying to figure it out based on the "order" the boxes were placed in the bag. No thanks! I left without any of it because I was so annoyed at not only their process, but the fact that they failed to take the gluten free order seriously and thought they could arbitrarily label the GF items after the fact. Hell to the no.
The chain in Nanuet is dangerous.. DO NOT EAT THERE if you have an allergy. Take the trip to Hackensack... You'll thank me.
If I could give zero stars I would. The place is FILTHY. Whoever the "dishwasher" is needs to be FIRED. All utensils were dirty. The waiter came out with tea and tea cups. The tea cups had crusted food inside of them. The teapot had what appeared to be a CAT HAIR stuck on it. The chopsticks are REUSED. Plastic is POROUS and the chopsticks have teeth marks on them. Hepatitis anyone? The egg drop soup was cold and you can tell they didn't reheat it properly. Soup needs to be maintained at a proper temperature to prevent bacterial growth. It wasn't fresh and probably yesterday's backwash soup. The food was terrible. Rice noodles looked and tasted old like yesterday's leftovers. It was disgusting. The health department would shut the place down if they saw what I saw. The cloth napkins had very short rodent type hair on them. All these signs point to one thing.... Poor quality control, poor management (more like NO management) and unsafe food handling and little to no dish-ware/utensil cleansing. I will never go back.
server was very knowledgable and accommodating of gluten allergy. he brought out separate sauces too. gf menu is limited but it definitely solves that chinese food craving
A lot of plate GF
Long wait, slow to get seated
Lots of options!
I have UC and haven't been to my favorite restaurant P.F. Chang's, since diagnosis. I was encouraged by previous reviews so I went there for dinner with a friend on Friday, 7/21/17. I'm already vegan; I wrote a small list of foods I cannot eat on my low-FODMAP diet and gave it to my server, Keegen. He spoke with kitchen staff and told me my dinner choice, coconut curry veggies, is gluten free and could be made without onion and garlic. I asked to have tofu added..no problem. I requested white rice and eventually our meals were served. My dinner was delicious, very flavorful although a little watery so I added all the rice, which helped. I forgot to ask for no celwry so picked the few out. It's now the next day and I feel great. No issues at all! I recommend this testaurant as definitely GF friendly but do bring your list of ingredients you cannot have and request the low-FODMAP version of your meal. Not all menu items are friendly to our illness so check their ingredient list online before going there.
My server, Jeff, was super knowledgeable and the lettuce wraps never fail to please.
Great food, great service. Felt comfortable ordering GF from the staff here. Egg drop soup was on point. Can't vouch for it being perfectly gf because I'm new to this.
great food! the entire staff is so attentive . Everyone is schooled on gluten free. We had the lettuce wraps and Mongolia beef. I am a very picky eater and it was amazing . I had cake with strawberries all gluten free! what a great dinner!
I am celiac and I had dinner with my inlaws here. The staff and manager were so on top of it. I ate my entire entree and did not get sick--a first so far at a non-dedicated business. So pleased and very impressed with their concern, communication to the kitchen and serving staff was great, and service was great too. Thank you! Usually I'm relegated to tea or water. Will return.
I have celiac and have eaten at multiple PF Chang's locations and have never had an issue. They have a decently sized gluten free menu. The gf chicken wrap appetizer is delicious. And they even have gf dessert! I've gotten the gf chocolate dome dessert a few times and would definitely recommend it to any chocolate lovers. The staff is knowledgeable and very friendly.
One of the first restaurants we went to after celiac diagnosis. We were so excited for him to be able to eat out. But 30 minutes into the meal he got sick and ended up in the bathroom. I guess the only plus was it was located at a mall and I was able to run to Gap and buy him new clothes... worst experience ever.
We've been here a dozen or so times and never had an issue with gluten contamination. We had one near miss but our server snagged the plate before it hit our table. (ALL GF food should come out on a special plate without the usual PF chang's logo on it so it can be IDed by anyone after it leaves the kitchen--in our case our waitress saw that the food runner was about to drop a normal PF Chang's plate on our table and she rushed over and sent it back. She even comp'ed us part of the bill.) Our servers have always been knowledgeable and accommodating. We always get the Mongolian Beef--it really scratches an itch for those of us who can't eat at most Chinese restaurants! The street noodles are another favorite.
love love love pf Chang's great gf menu love lettuce wraps and fried rice with gf soy sauce
Great tasting food. GF menu available with good choice and knowledgeable server. Highly recommended.
Got so sick here. Don't eat here if you have an allergy or celiac.
Spoke with the manager, Ken, ahead of my visit to go over my dietary restrictions. Tasty options and the gf food comes out on a different plate. Ken even came by a couple times to make sure everything was ok- even on a busy Saturday night. Will definitely be back!