Pho The Good Times Asian Bistro

66% of 3 votes say it's celiac friendly
2729 Shadowview
Eugene, OR 97408

Top Reviews


Celiac

Overall Rating

Review


Had a pretty terrible experience w this place last night. I was super excited to find a Pho place while we were in Eugene. Reviews seemed good. I called and spoke with the older woman who was working the cash register. I asked if the brisket pho was totally gluten free and explained that I was celiac. She said every ingredient is gluten free in the pho.

I also ordered an order of the chicken pad Thai. Again we discussed if it was safe or not, which she assured me it was and that she would put a note that it’s GF.

Because of Covid, there is currently no dining in, so we picked up our order and brought it back to our Motorcoach. I tested both dishes on my Nima and both tested positive for gluten (see attached/posted pictures)

When I called to inform her that the dishes contained gluten, she told me she couldn’t understand me, to hang on, she was in the back and it was hard to hear me.

She walked out front and asked again, I again told her they both tested positive for gluten, she acted puzzled and then said her connection was bad and hung up. We called back 4 times from 2 different numbers and she wouldn’t take our calls.

Not only is the food unsafe, but they really handled the whole situation poorly. What I would expect of child. Avoiding a situation doesn’t make it go away.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
  • Offers outdoor seating
Updated 6 months ago read full review

Not celiac

Overall Rating

Review


Absolutely love the chicken fried rice!

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Gluten free menu, clearly labeled, good is delicious, reasonable prices.

Celiac friendly?

Yes

Updated 2 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • Gluten Free Menu
  • Noodles

Categories

  • Asian
  • Delivery
  • Lunch
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Takeout
  • Thai
  • Vegetarian Friendly
  • Vietnamese

Photos


NOT GLUTEN FREE! Tested twice!
GF Bun spicy pork (vermicelli noodle salad) & GF steamed shrimp salad rolls.
Add a photo View all photos

More Reviews


Celiac

Overall Rating

Review


Excellent curry! Tried the fried rice, ginger garlic beef, chicken curry, and the fruity veggie salad rolls with no reaction, even when the fried rice had to be modified. It’s nice that they have delivery too— will definitely be back!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


So good! Pho was super delicious.

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


I love Pho. There has never been a wait and its usually a fairly quiet atmosphere. I haven't ever gotten sick afterwards. I'm not celiac, but am fairly sensitive. Proves are great. The servers are often a bit inattentive, but sometimes it's nice to not be bothered a lot.

Updated 2 years ago read full review

Overall Rating

Review


GF specified on menu. Ordered the steamed shrimp salad rolls as an appetizer but not all of the dipping sauces they brought out were GF. Ordered the bun spicy pork which was good; there was a lot more salad to vermicelli.

Updated 2 years ago read full review

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