Their staff really new their stuff. They did months of research to find a bakery who would provide dedicated GF bread that would hold up to all their toppings. They took special care to keep my food separate, used gloves, etc. And it was delicious!!
While not dedicated gf, my son and I both have Celiac and have eaten at this location and the State Street location several times. Have always had great service & delicious sandwiches on fresh delicious gluten free bread and have NEVER been sick!! We have spoken to the owner several times and he has trained his employees in proper gf practices, they change gloves, have special trays, etc. It’s awesome having having a quick, delicious gf option when we need it! LOVE Pickles & Swiss! Will always be back for more! 👍❤️
They messed up my mom's order--she told them GF and that she was celiac--and gave her regular bread, now she's horribly sick. We think it happened because the woman ordering just after her had the same name and ordered the same sandwich. Never eating here again, probably never eating from the chain again. You get one screw up and you're done.
They change their gloves and have a tray for gluten free orders to prevent contamination. The staff will kindly double check the ingredients with the chef if you are concerned about anything.
Great sandwich spot that takes extra precautions for GF orders!