63% of 19 votes say it's Celiac friendly

190 E Stacy Rd, Allen, TX 75002 Directions

Top Reviews


Celiac
1 month ago

Cross contact hell. No good for celiacs.

Celiac
8 months ago
Celiac friendly

As as soon as I ordered a gluten free crust, the server immediately changed gloves and grabbed a different tray for my crust. He ensured the toppings were gluten free as well. When it came out of the oven they used a specialty tray and different cutter dedicated to gluten free. I really liked the crust and will for sure be back!

Celiac
9 months ago

I have Celiac Disease and I've never gotten sick here. I am very sensitive to gluten and have always watched what they do. I usually ask them to wipe off counters and they use different utensils to cut and place my pizza on. The GM is very knowledgeable. No place is going to be gluten safe unless the whole restaurant is gluten free. You always take a risk! Just he your own advocate!

Gluten Free Features

  • Pizza

Categories

  • Kid Friendly
  • Lunch
  • Takeout
  • Vegetarian Friendly

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More Reviews


1 year ago
Celiac friendly

After a brief chat about their gluten free pizza crust, the gentleman behind the counter asked me if gluten free was an allergy or by choice. When I mentioned celiac, he made sure he used all different utensils (and changed both gloves) The entire staff was very accommodating and understanding. I completely appreciate and will be back.

Celiac
1 year ago
Not celiac friendly

This place is NOT safe. It is a cross contamination nightmare.

Celiac
1 year ago

I have Celiac and my two boys have a gluten sensitivity. We all got the tummy grumbles and bathroom troubles after our visit here despite me asking for fresh sauce and new utensils. Perhaps the cheese or pepperoni was already contaminated by contact? The GF cauliflower crust tastes great! And it’s probably great for folks who don’t have an autoimmune reaction to gluten, but our family can’t risk going here anymore.

Not celiac
2 years ago

I love this place for a quick pizza. They do everything in front of you so you don't have to guess. They use new gloves, special pans, and different cutters.

2 years ago
Celiac friendly

And dairy free cheese, great pizza and they asked me if I needed them to change their gloves and boxed separately.

Celiac
2 years ago

I have gotten really sick 5 times from this place. They use the same spoons on all products for all pizzas and I had to ask them to change their gloves. Many other times they did it all OK, but I cannot risk it again. I am a high celiac.

3 years ago
Not celiac friendly

terrible ... didn't take any precautions when i requested gluten free crust for my son. i had to remind them to change gloves before opening the crust. My son's stomach was bothering him after eating 2 slices. Won't go back. Allen, TX location needs to train their employees of how to make pizzas for people that request gluten free crust.

3 years ago

very safe! I am celiac and have not gotten sick here. eat here often. they use separate utensils, change there gloves and box the pizza . I would recommend this place to anyone.

3 years ago
Not celiac friendly

Celiac Review: while they did try diligently to ensure no CC with my meal, in a location with free floating flour in the air it is next to impossible to be Celiac Friendly. The Manager even got all my toppings from the back. Unfortunately, when I went to grab the lid for my drink the lid holder had flour. Unfortunately I did get sick. But I give them 3 stars because they really did try even though they did inform me that it may not be suitable. So anyone who noted this as Celiac Friendly must not truly be a Celiac. If you are Gluten Intolerant, you may or may not have a reaction. Eat at your own risk.

3 years ago
Celiac friendly

This was my first time eating gluten free at Pie Five and I have to say I was extremely impressed. The moment I said I wanted the gluten free crust the employee changed her gloves and she was the only one who touched my pizza before it went into the oven. When the employee noticed my pizza coming out of the oven he quickly changed his gloves and got all new utensils and cutting boards. He even put my pizza in a cardboard box. This will definitely be my go to place for pizza!

3 years ago
Celiac friendly

The previous reviewer is incorrect. They have not quit selling gluten free crust pizzas. They had a fire at one of their facilities where they are made so in the short term are having trouble getting as many gluten free crusts as they need. Ate there today.

3 years ago
Celiac friendly

The previous reviewer is incorrect. They have not quit selling gluten free crust pizzas. They had a fire at one of their facilities where they are made so in the short term are having trouble getting as many gluten free crusts as they need. Ate there today.

Not celiac
3 years ago
Not celiac friendly

Don't go! They took the gf pizza off their menu. Used to be good.

Celiac
4 years ago

They took great care in handling my GF pizza and it was delicious!

4 years ago
Celiac friendly

Great pizza! They are very careful about avoiding cross contamination. They change gloves, cutting boards, and pizza cutter and make sure both sides of the oven know the pizza is gluten free.

5 years ago
Celiac friendly

The manager at this location takes extra care educating his staff on cross contamination. Also all the toppings are fresh. Never have had a reaction from this location.

6 years ago

We LOVE Pie Five. The GF pizza crust is $2 extra, but they use special pans, switch gloves, use special cutting boards, etc. You select the toppings & make it like you want it. We are also highly sensitive to Soy, and they have a good Allergen menu online that can direct you. Very responsible establishment.

Celiac
6 years ago

This should not be recommended for celiacs. There is a huge cross contamination issue because they use their hands and not ladles for toppings and do not change their gloves. Needless to say I had the worst stomach ache afterwards. :(

6 years ago

This pizza is delicious!!! The best gluten-free I've ever tasted.

Not celiac
6 years ago

Wow best glutenfree chemist I've had, not too thin like a cracker. Amazing pizza!

Reviews of this Chain

yesterday
Not celiac friendly

Delicious pizza but cross contamination high

3 weeks ago

Update: I just noticed that though they use a separate wheel and cutting board, they set the pizza wheel down on the counter with all the gluten crumbs. You will have to ask them to use clean. Though they change spoons for the pizza sauce when you order gluten-free, the sauce is already contaminated from the many times they used it to spread sauce on all the other pizza crusts. However, upon my request, they pull out fresh tubs of sauce, cheese, and the other toppings. As another reviewer mentioned, the pizza pans do have holes in them and they do not wipe the counters like I have seen Chipotle do. But I am not sensitive and I already feel like I am holding up the line and making them jump through hoops, so I don’t request them to wipe down the counters first. Pizza tastes awesome and I love getting gluten-free pizza and racking up rewards points at the same time using their app.

Celiac
3 weeks ago
Not celiac friendly

My son (Celiac) has the gluten free pizza and there was so much cross-contamination he was sick all night. Too bad, I thought this was a new spot we could count on! Plus the cauliflower pizza was great!

Celiac
3 weeks ago
Not celiac friendly

100% cross contamination. Don't bother.

Celiac
1 month ago
Not celiac friendly

My daughter and I went here on a rushed occasion, I am gluten free and was disappointed by the cross contamination. If you are celiac I definitely would not recommend this restaurant.

Not celiac
1 month ago

Was excited to get pie five because we've been to other locations, but not happy about the cross contamination. Eventhough they changed gloves it was done after they unwrapped the crust. Also they put the wire pan on the counter instead of holding it. Guy barely spoke English. Very disappointed. This location not celiac safe.

Celiac
1 month ago
Not celiac friendly

I’m so sad that we found this place on Find Me Gluten Free. First of all, for everyone, the pizza is not high quality. I would never eat there again - there’s way too much good pizza in this world. More specific to this site, while they offer GF crust, there is so much cross contamination! For example, the tomato sauce is ladled onto the pizza and rubbed around with the ladle then dropped back into the sauce. Same ladle over & over touching various crusts and going back into the common sauce. Hello cross contamination! spare your taste buds & you intestines and eat elsewhere.

Celiac
2 months ago

Really flavorful pizza and I didn’t get sick!!

2 months ago

We tried to eat here on a Sunday afternoon and were told that they had run out of GF pizza. There was no sign posted. Staff indifferent, very disappointing.

Celiac
2 months ago
Not celiac friendly

The staff isn’t properly trained in cross contamination. I ordered the cauliflower crust and specified I was celiac and it needed to be gf. I don’t know what they did but I got violently ill. Spoke management and they apologized but I wouldn’t trust them.

Celiac
3 months ago
Celiac friendly

Very nice staff; delicious pizza! Just have to be careful with cross contamination of toppings.

3 months ago

Best place every! The staff is great and very Knowledgeable. We will be going back very soon!

Celiac
3 months ago
Celiac friendly

The staff knew what they were doing for gf. They have a special tray that the gf crusts go on through the oven, a dedicated cutting board/pizza cutter, they asked if I wanted a new spoon for the sauce (I said yes), said all of the veggies/toppings are gf because they clean/sanitize the cutting boards between veggies/toppings (although I’m not sure about that, I should have asked if those cutting boards ever have gluten on them...). I got a gf crust, sauce, cheese, and pepperoni for my daughter and she loved it, hasn’t been symptomatic. I totally trust this place!

Celiac
3 months ago
Not celiac friendly

Ate there twice and got sick both times. The counter workers were careful to change their gloves, so I'm not sure what the issue was.

Not celiac
4 months ago

I went the other night and they were so quick and willing to accommodate. I asked for a gluten free crust and the worker instantly changed cloves and called out before putting my pizza in the oven. They then placed mine in a box to avoid contamination with my friends pizza.

Celiac
4 months ago
Celiac friendly

Have eaten here many times. Staff changes gloves and uses separate utensils. You see them prepare the food which is another plus

Celiac
4 months ago

They make everything at the same counter, same gloves with no washing hands... Just a new pan. Not gluten friendly due to cross contamination entire way down the line.

Celiac
4 months ago
Not celiac friendly

Lots of cross contamination between the ingredients used for regular non gluten pizzas, please dont eat here of you have celiac disease.

Not celiac
4 months ago
Not celiac friendly

I'm gluten free because I'm nursing a gluten intolerant infant, so I don't need to worry about cross contamination. However, here was my "gluten free" experience today: no one changed gloves, and they used the same cutting board instead of a designated GF one. Skip this location if cross contamination is an issue for you.

Celiac
4 months ago
Celiac friendly

They have always been super understanding and friendly when I’ve been. As soon as you say the gf crust they ask if things need to be wiped down and gloves changed. The downside is they only have one oven for everything. So if you are super sensitive to gluten I would stay away. My symptoms have never flared up though

Celiac
4 months ago
Not celiac friendly

They make all the pizzas in the same area from the same topping bins. Unsafe for celiacs.

Not celiac
4 months ago

The food is very good but not safe for Celiacs or nut allergies! They’re supposed to inform you of almond flour in cauliflower crust and they’re supposed to use separate utensils when preparing and cutting and they didn’t.

4 months ago

Changed gloves right away. They used sauce from a different bin. Also, I asked to not cut my personal pie, but they showed me they have pizza cutters for allergies. Impressed!

Celiac
5 months ago
Celiac friendly

They have a decent GF crust for $2 extra but I prefer the one at Your Pie more.

Celiac
5 months ago
Celiac friendly

Celiac safe but be sure to make sure they change their gloves. Only croutons and pizza crust have gluten.

Celiac
5 months ago
Not celiac friendly

I would not consider this place friendly or celiac friendly. You can have sauce and cheese. That’s it. She said the only other topping that was offered gluten free was Italian meatballs. I don’t know how vegetables ended up with gluten all in them but what can you do? I had to ask for my cup, my salad, and if the ranch was gluten free twice. The worker really didn’t know what she was looking for so the other employee went back to check and she said ranch and Italian were gluten free and then the other girl says she said the ranch wasn’t gluten free. I said no she didn’t I heard her. Then I made the lady repeat herself. I then had to ask for my Cesar salad again. She hands me a Cesar salad with ranch on it. I said since when did I ask for ranch on my Cesar. My daughter is the one who needed the ranch and you handed her ranch. She said you asked for ranch I said no I didn’t. I ended up just saying forget it about any dressing on my Cesar at this point and sat down before I sounded rude. On a positive note the employee that was helpful just didn’t smile at all changed gloves and used a new spatula to spread out her sauce with. I’ll take all the precautions I can get but a smile and friendliness is always great too!

Celiac
6 months ago

We live Pie Five. They're always very careful not to cross contaminate, no matter how busy they are. The cauliflower crust is wonderful!

Celiac
6 months ago
Celiac friendly

The staff is careful if you express to them that you cannot have cross contamination. I watched them prepare the pizza, and requested topping from the back up containers down below. My little one and I both have celiac and have not experienced a reaction. Not the worlds best pizza, but quick and good. *Make sure you watch them prepare it and ask for toppings and sauce from below!

Celiac
7 months ago
Not celiac friendly

If you have celiac, there is too much cross contamination with the toppings.

Not celiac
7 months ago

Mostly friendly staff. One girl who works in the evening always remembers that our orders are gluten free due to an allergy, so she always wipes down all of the area to ensure no cross contamination. Gluten free crust takes very good.

Celiac
8 months ago

Dover location understands gluten free. Cauliflower crust is great. $2.00 more but worth it.

Celiac
9 months ago
Celiac friendly

Great gluten-free pizza. Had the Athenian. Loved it.

Celiac
9 months ago
Not celiac friendly

I’ve read great reviews for other locations of this chain but I can’t recommend the airport location. The staff used the same utensils (ladle for sauce, pizza cutter) for my GF pizza and my husband’s non-GF one. Next time we’re at BWI we’ll go back to Silver Diner instead.

Celiac
9 months ago

The managers are very helpful. They have dedicated cheese and sauce and many toppings are also kept separate. Oh, and it was really good!

9 months ago
Celiac friendly

The gluten free crust was super good and they even had cheese and veggie options that my IBS tummy could handle! I can’t wait to go back!

10 months ago

Was nervous bc of the “Subway” type setup but they have separate GF sauces, olive oil trays, and they change their gloves. I had no gluten reaction!

10 months ago

They have gluten free crust and cauliflower crust. The staff were very cautious of changing their gloves.

Not celiac
10 months ago
Not celiac friendly

So much cross-contamination you might as well not even bother with the gluten free crust. Against my better judgement I decided to risk it and I’ve been sick for 2 days so far.

Celiac
10 months ago
Not celiac friendly

Asked for ingredients to be put in separate on my gf pizza from the back due to watching them cross contaminate ingredients. Manager came from the back & advised if you have an “allergy” this is not the place to eat. Even the back is cross contaminated

Not celiac
11 months ago

Staff is always very good about changing gloves and using different utensils when ordering gluten free crust and will usually ask about other allergies.

Celiac
11 months ago
Celiac friendly

They change their gloves (but I’ve been there multiple times and sometimes they don’t, so ask) and have clean pans to put the pizza on through the oven. The process is not entirely free of contamination, but I've never had problems and I'm Celiac. The price is decent too! You can get as many toppings as you want.

Celiac
11 months ago
Celiac friendly

Great protocols...changed gloves, separate pans, cutters and sauce. We could see everything in the process and were impressed.

Celiac
11 months ago
Not celiac friendly

While the lady changed gloves, they cut it with the same pizza cutter and took the pizza out on the same tray they put all other on. I felt the cross contamination within minutes of being done eating.

Not celiac
11 months ago
Celiac friendly

Staff was familiar with the term gluten free. They have a gluten free crust option and are reasonably priced.

1 year ago
Not celiac friendly

They do have gluten free crusts. They did not change gloves, used the same utensils for gluten laden pizzas, same sauce for all pizzas, no separate oven space. I did not eat my pizza.

1 year ago

This is a great place to grab a GF pizza on the go. It is not a dedicated kitchen, but they are knowledgeable and helpful.

Celiac
1 year ago
Celiac friendly

Staff changed gloves and used separate cutting board and tongs for my cauliflower crust GF pizza. Offered to get fresh pizza toppings from the cooler. Cauliflower crust was tasty!

Celiac
1 year ago
Celiac friendly

Delicious gluten free crust, plus they very carefully keep the crust separated from contamination, cooking it on a separate grill plate. The lady here was very celiac friendly. She said a cook of theirs has celiac, so they are very careful here. Had the crab, tomato and cheese pizza and it was great!

Not celiac
1 year ago

I eat here a LOT. They are very careful about cross contamination. Excellent service every time I’ve been there. Fresh ingredients. Best place for pizza!

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