Don't bother if you're super sensitive to gluten, there's a lot of cross contamination. All the tools and surfaces they use are the same. However, the pizza is good and the staff is friendly.
the staff was friendly. once I requested gluten-free he asked if he needed to change gloves and tools which he did. the pizza a good. I will go back.
Cross contamination was obvious, so much so that I rejected my order. This was not my first time here but new staff and different manager. The staff was even mocking gluten free within earshot. I will NEVER go back!
The staff was very helpful and the pizza was tasty for a "fast food" type of pizza. I loved the amount of ingredient choices and the price was reasonable. The gluten free crust wasn't incredible but I enjoyed the pizza and had a pleasant experience. This may not be the best place for those super sensitive celiacs but the staff seemed willing to do what was necessary.
Although they have GF crust and it's cooked on its own pan LOTS of cross contamination. First unlike Pieology (they use a squirt bottle of sauce not contaminated ) pie five pizza used a ladle (that was sitting in sauce ) to get sauce onto pie that I saw them use to spread sauce on dough of the customer before me. The girl was good about changing gloves but reached into the same toppings they all used with their gloves that had touched other dough. If you are super sensitive do not go here. We are not super sensitive but my sister would've gotten violently ill with their process. Pizza tasted great otherwise that is why I gave it two stars.
Delicious personal gluten-free pizza with so many topping choices!
The gluten free pizza tastes good. I got the olive oil and garlic base and was told it is probably the safest for people are very sensitive to gluten. I did not get sick. The price is high for the size. Cost was the only downside; however, I will likely go again sometime.
This establishment doesn't understand gluten allergy. They use the same brush to oil gf and non-gf pizza, have and couldn't give us any gf toppings because they said everything had been contaminated. Having a gluten free crust doesn't do any good if it's not handled properly and no toppings are safe.
All Pie Fives I have visited use the same products that have been used on regular pizzas, cross contaminating any GF pizza. They do not have sepetate non-contaminated choices for Celiacs. They use regular utnsils that have touched gluten producs on the products to add to the pizza contaminating the products. Then they claim to be GF by using a new utensil and gf crust but the items, like the sauce, are already contaminated. My daughter and I kept getting sick from these restaurants until we figured out where the cross contamination occured.
Delicious gluten free pizza! The crust is nice and crispy. I have eaten at Pie Five several times and I have never gotten sick. Staff members have been trained in gf preparation. Be sure to remind them to get your sauce from a new pan in the back since the ladle touches the other pizza crusts. You might want to sign up for their rewards program, because you'll definitely keep going back for more!
I took a chance on this place considering I have Celiac and there's the risk of contamination but the employee changed gloves and utensils the moment I asked for gluten free, and called out that there was an allergen free request on the line. the crust was the best out there too!
Absolutely the most delicious gluten free pizza crust available. It reminds me of honey wheat, but gluten free. Apparently it's proprietary. They make it themselves in a separate environment. The staff is knowledgeable about ingredients and they washed their hands and changed their gloves prior to making my pizza. They followed a good protocol for ensuring that my pizza was not cross contaminated during the cooking and cutting processes. The only reason I'm giving them 4 stars is because they did not put my pizza on paper or take any precautions as it was sliding down the prep bar. However, I did not get sick and it was a delicious pizza.
I give these guys a 2 for having such a great option. But youre probably thinking wait why give a 2...well after i saw the way they put my "gf" crusted pizza on top of a cutting tray with all kinds of gluten from the previous pizza on it, they get a 2. I probably wont go back. This was definitely not celiac friendly. It looked great at first...especially when i asked for a gluten free crust, the lady behind he counter said, "choice or allergy?" I was like..."awesome." But then the above happened.
Usually a good place to go and sate my need for pizza. Lately it has been a nightmare. I had to stop the worker from opening my GF crust with gloves she had been wearing and ask her to change gloves which is something they usually automatically do when you tell them GF.
I don't have full Celiac to my knowledge but wheat messes with me without a doubt. Gluten free crust was some of the best I've had anywhere. Staff even called after my online order to let me know the sauce I selected was not gluten free and provided other options.
If you're looking for a break from the average thin crust, their GF pizza crust is amazing! Staff was very knowledgeable. They used new gloves and even stopped me as I was ordering to inform me that their Alfredo sauce had gluten in it. They packaged my pizza in a different style of box so that it would not come into contact with any of the other pizzas. I was impressed and will definitely be going back!
My original review was after I ate here for the first time and it was 5 stars. I am now updating my review because I have gotten sick here a few times. I kept going back because I wouldn't get sick every time so I thought maybe it was something else. I will not being going back, even though their gf pizza is delicious.
I would not return here. Staff was not knowledgable at my visit.The website does a far superior job of letting customers know, but a flippant lack of staff knowledge at a place where nothing was marked on-site except the gf crust made for a very unpleasant experience.
Did not eat the pizza as they were not very careful at all about cross contamination. They took my pizza down the same line as the other ones (flour and dough everywhere). It was on a little pan but it didn't do much to prevent it from touching the line. They also got ingredients out of the same bins as they do when making regular pizzas, so that's definitely not safe.
By the time my pizza was made I knew there was no way I could possibly eat it. If you aren't very sensitive, go for it I guess. But they didn't change gloves, placed the bare crust on the counter where the other pizzas are made, and used the same utensils to spread the sauces as with any other pizza, and cooked it on a mesh. Absolute worst experience I've ever had.
We had heard good reviews about Pie Five's gluten awareness. We were not disappointed. My son ordered the GF crust an immediately the gloves came off. The server knew exactly which ingredients had gluten and did not. He enjoyed his pizza and we all were happy!!!
I generally like this place. The crust isn't my favorite, but I'm always happy for another GF place. I once went here with someone with celiac, (I myself have an intolerance) who got glutened. The workers used the same ladle to spread sauce for GF and non-GF. Afterwards, I went here about 3 months later and they had fixed the problem! Great service definitely worth your time!
This is always my "go to" place. One of the best pizza place I've ever had; their Buffalo chicken is to die for. I have never gotten sick and they're always careful about changing gloves and being cautious. My only complaint is that Oregon needs to have Pie Fives!!
Even if you get a gluten free crust they spread the sauce with the same spoon and out of the same container of sauce they use on the wheat crust. So the pizza is not a good choice for celiac. Maybe if you asked them to use a new batch of sauce it would be okay.
We are here from out of town and excited to eat pizza from a new place. Went in when they were not busy and asked if they could get the toppings from the back, she said no all of their toppings are gf. When I asked if the ladle for the sauce touched the crust when they put it on pizzas and she said yes but still wouldn't go to the back and get some that wasn't cc'd. We told her I would get sick if I ate that and she said sorry this is our sauce so we left.