Each time I went here I became ill from the gluten. Pizza is great, but not safe for me.
I saw no cross contamination when I watched them make my gf pizza. Changed gloves, different spoons and spatulas, different side of the oven for gf, separate cutting board slicing stations for gf. Quick and yummy gluten free ZA!
best gf pizza in the area for the lowest price!! good size too.
Going here is being "wild" in my book. Tastes good, and they switch gloves when you say gluten free then they use the same ladle for sauce to put sauce on your pizza that spreads sauce that touched gluten.
What an incredible place to eat. I am not a celiac, but I do not consume gluten. They are so careful with gulten free foods, it is amazing. Nobody should worry when coming here, it is incredible.
Love this place. only one problem. While they use a different spreader for sauce they use the same sauce and scoop they use with non - gf pizzas creating a cross contamination possibility.
EXCELLENT! Menu easy to follow to quickly pick out a Pizza Pie. GF pizza was excellent. The ingredients were fresh. The wait time was minimal. Quick service. Employees friendly and knowledgeable about what was GF in pizzas and salads. Definitely changed out gloves and dough was pre wrapped and it appeared that the pizza pans were different for GF. Restaurant was kept very clean - tables, floors, around the fountain bar. Bathroom was very clean. Love the sink, automatic soap, water and a dryer all in one. I want one of these. Keep up the great service, great food, great restaurant!
Fabulous experience! My GF daughter was thrilled at the choices and I was thrilled with the immediacy of glove/utensil changing. I appreciate the care that was taken in keeping the GF separate. And it was delicious!! The only part that we didn't like is that we are from St. Louis and we don't have a Pie Five. :( Again, a wonderful experience. Will be back every time we visit KC area!
Great gluten free pizza!!! I have dined here half a dozen times and have never felt ill!! As soon as they here the words 'I have a gluten allergy' they change their gloves and even open fresh ingredient containers!!!
I was really impressed when I watched the staff change their gloves and utensils when preparing my pizza (which was delicious)! They even put my pizza in a to-go box rather than a plate to minimize the chances of cross contamination. Overall I was really happy and will definitely go back!
The staff was incredibly knowledgable, and took very appropriate measures to ensure no cross contamination. When the employee took the pizza off at the end of cooking, he accidentally placed the pizza near the common cutting area, and he was immediately corrected by his supervisor...not only did they remake the pizza (without asking!!) but then gave us the pizza for free! Very good gf crust...delicious! We will definitely be going back.
Their pizza is delicious! Love the fact that you can see them change their gloves before preparing your food.
We are new to CLT and wanted to find pizza that I can eat. The staff here was very knowledgeable and helpful. Pizza was good.
The staff is so friendly and courteous. They always change gloves and wash hands without hesitation. I've pretty sensitive and have never gotten sick. I eat here often. I think their crust is the best I've tried. And it doesn't contain soy which is another one of my triggers.
Only reason I'm willing to give 1 star is I think I have to, haha, and because they do offer GF crust. They attempted to be safe with our food but they were not at all. I watched in disbelief as they used the same utensils as the lady in front of us used on the regular crust. We aren't celiac so I didn't make a big deal about it but would have walked out if I was. The lady brought over to fix our order was completely annoyed by us. We felt an inch tall by the time we were finished.
Although they have GF crust and it's cooked on its own pan LOTS of cross contamination. First unlike Pieology (they use a squirt bottle of sauce not contaminated ) pie five pizza used a ladle (that was sitting in sauce ) to get sauce onto pie that I saw them use to spread sauce on dough of the customer before me. The girl was good about changing gloves but reached into the same toppings they all used with their gloves that had touched other dough. If you are super sensitive do not go here. We are not super sensitive but my sister would've gotten violently ill with their process. Pizza tasted great otherwise that is why I gave it two stars.
The gluten free pizza tastes good. I got the olive oil and garlic base and was told it is probably the safest for people are very sensitive to gluten. I did not get sick. The price is high for the size. Cost was the only downside; however, I will likely go again sometime.
This establishment doesn't understand gluten allergy. They use the same brush to oil gf and non-gf pizza, have and couldn't give us any gf toppings because they said everything had been contaminated. Having a gluten free crust doesn't do any good if it's not handled properly and no toppings are safe.
All Pie Fives I have visited use the same products that have been used on regular pizzas, cross contaminating any GF pizza. They do not have sepetate non-contaminated choices for Celiacs. They use regular utnsils that have touched gluten producs on the products to add to the pizza contaminating the products. Then they claim to be GF by using a new utensil and gf crust but the items, like the sauce, are already contaminated. My daughter and I kept getting sick from these restaurants until we figured out where the cross contamination occured.
Delicious gluten free pizza! The crust is nice and crispy. I have eaten at Pie Five several times and I have never gotten sick. Staff members have been trained in gf preparation. Be sure to remind them to get your sauce from a new pan in the back since the ladle touches the other pizza crusts. You might want to sign up for their rewards program, because you'll definitely keep going back for more!
I took a chance on this place considering I have Celiac and there's the risk of contamination but the employee changed gloves and utensils the moment I asked for gluten free, and called out that there was an allergen free request on the line. the crust was the best out there too!
Absolutely the most delicious gluten free pizza crust available. It reminds me of honey wheat, but gluten free. Apparently it's proprietary. They make it themselves in a separate environment. The staff is knowledgeable about ingredients and they washed their hands and changed their gloves prior to making my pizza. They followed a good protocol for ensuring that my pizza was not cross contaminated during the cooking and cutting processes. The only reason I'm giving them 4 stars is because they did not put my pizza on paper or take any precautions as it was sliding down the prep bar. However, I did not get sick and it was a delicious pizza.
I give these guys a 2 for having such a great option. But youre probably thinking wait why give a 2...well after i saw the way they put my "gf" crusted pizza on top of a cutting tray with all kinds of gluten from the previous pizza on it, they get a 2. I probably wont go back. This was definitely not celiac friendly. It looked great at first...especially when i asked for a gluten free crust, the lady behind he counter said, "choice or allergy?" I was like..."awesome." But then the above happened.
Usually a good place to go and sate my need for pizza. Lately it has been a nightmare. I had to stop the worker from opening my GF crust with gloves she had been wearing and ask her to change gloves which is something they usually automatically do when you tell them GF.
I don't have full Celiac to my knowledge but wheat messes with me without a doubt. Gluten free crust was some of the best I've had anywhere. Staff even called after my online order to let me know the sauce I selected was not gluten free and provided other options.
If you're looking for a break from the average thin crust, their GF pizza crust is amazing! Staff was very knowledgeable. They used new gloves and even stopped me as I was ordering to inform me that their Alfredo sauce had gluten in it. They packaged my pizza in a different style of box so that it would not come into contact with any of the other pizzas. I was impressed and will definitely be going back!
My original review was after I ate here for the first time and it was 5 stars. I am now updating my review because I have gotten sick here a few times. I kept going back because I wouldn't get sick every time so I thought maybe it was something else. I will not being going back, even though their gf pizza is delicious.
I would not return here. Staff was not knowledgable at my visit.The website does a far superior job of letting customers know, but a flippant lack of staff knowledge at a place where nothing was marked on-site except the gf crust made for a very unpleasant experience.
Did not eat the pizza as they were not very careful at all about cross contamination. They took my pizza down the same line as the other ones (flour and dough everywhere). It was on a little pan but it didn't do much to prevent it from touching the line. They also got ingredients out of the same bins as they do when making regular pizzas, so that's definitely not safe.
By the time my pizza was made I knew there was no way I could possibly eat it. If you aren't very sensitive, go for it I guess. But they didn't change gloves, placed the bare crust on the counter where the other pizzas are made, and used the same utensils to spread the sauces as with any other pizza, and cooked it on a mesh. Absolute worst experience I've ever had.
We had heard good reviews about Pie Five's gluten awareness. We were not disappointed. My son ordered the GF crust an immediately the gloves came off. The server knew exactly which ingredients had gluten and did not. He enjoyed his pizza and we all were happy!!!
I generally like this place. The crust isn't my favorite, but I'm always happy for another GF place. I once went here with someone with celiac, (I myself have an intolerance) who got glutened. The workers used the same ladle to spread sauce for GF and non-GF. Afterwards, I went here about 3 months later and they had fixed the problem! Great service definitely worth your time!
This is always my "go to" place. One of the best pizza place I've ever had; their Buffalo chicken is to die for. I have never gotten sick and they're always careful about changing gloves and being cautious. My only complaint is that Oregon needs to have Pie Fives!!
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11 am - 10 pm