The dough isn’t marked so you can’t tell if you’re actually getting gluten free. Shortly after lunch we knew we did NOT get gluten free 😢
I’m a regular here, and the staff recognizes me and the fact I have celiacs and are already at the ready every time I come in and automatically change gloves and wipe surfaces. I appreciate that they go out of their way to accommodate me and even remember exactly how I like my pizza. They actually took time to understand I have celiacs and that it is severe. Potential cross contamination with toppings with is why I limit to cheese pizza and haven’t had issues.
The staff was friendly. I’m not sure how this could be celiac friendly though because they change their gloves and wipe the surfaces, yes. But they also grab from the same toppings they grabbed all of the other orders of regular pizza with. So the toppings are 110% cross contaminated. Is it okay to ask them to open all new toppings? Who knows.
They were pretty much on top of their game. Asked if it was for an allergy. Wiped prep area. Changed gloves. Even used a different spoon for the sauce. It’s still a traditional pizza place So there has to be some cross contamination, so not celiac friendly, but not for lack of trying. Great pizza too!
Knowledgeable staff. When I asked about Gf crust, first question was allergy or preference. When I said allergy, she cleaned all prep surfaces, put on new gloves new utensils. Their GF pizza crust is round. The regular pizza crusts are oval so they have to use special pans for the Gf pizza in the oven. As the pizza went thru the oven they cleaned the exit tray on the other and cleaned all cutting utensils. They asked all the right questions and did the right things for a Gf pizza prep. The pizza was delicious. I got the carnivore which was a mountain of all the meats. It was even good warmed up the next day.
The food is good, for mall food, and the staff is friendly. Unfortunately they seem to lack sufficient understanding of gluten to be truly celiac friendly. They were very diligent about changing gloves and wiping down surfaces, but there are still numerous red flags. Toppings are collected from buckets with gloved hands, contaminated gloves have been in the buckets. Sauce is ladled onto the crust and then spread thin. The same ladle is used for glutinous crust. After cooking the pizza is cut with blades and handled with tongs that are simply wiped off with a towel. Granted, it is a thorough wiping but still... Not a clean / freshly washed utensil.
I hope they keep trying and learn how to better manage cross contamination in the future. They mean well, just not there yet...
Great little ‘make your own’ pizza place. They have cauliflower and rice based GF pizzas. The server knew celiac disease and proactively wiped all surfaces, scooped from the bottom and reassured she had many celiacs as clients.
The over is shared, but it’s a conveyor belt type oven and the pizzas go through on their own roster. These are cleaned specially for you (as well as all utensils)