EXTREMELY disappointed! Gluten free pizza was offered yet none of the Celiac safe procedures were followed, pizza was not cooked on parchment paper, was served on a regular pizza board, told I could have any toppings (which in incorrect) and to top it off was burnt. Manager said that they cut it with a clean cutter so they followed GF procedure. We refused to pay and the lady manager was very rude and said they had done it right and if I was that allergic I did not need to eat out! This is the Pizza Hut in Alice, TX. I would avoid or ask to speak to the manager on duty before ordering to see if they are aware of and follow Pizza Hut's strict GF standards.
how is this a gluten free place???
Not celiac friendly.
Went here and placed a carry out order for their advertised “gluten free” pizza. I was told initially that they could guarantee the crust, cheese and sauce used are gluten free and that they would open a NEW beef package to insure the beef was as well. Then witnessed an employee wearing gloves that had been previously used to prepare a pizza with a regular crust as she cut my pizza with a knife that had been used on another gf pizza without washing it (I have a pork allergy as well). When I objected the manager yelled “it’s not guaranteed gluten free” and asked “WHY is she sitting THERE?” ie. where I could observe the pizza being cut & boxed. DO NOT EAT HERE IF YOU HAVE CELIACS.
nothing gluten-free here.
A sign at the door says "Udi's pizza available." Realizing the salad bar or a cheese or pepperoni pizza were my only choices, I chose to stay and have the well prepared Udi's. The staff was friendly and attentive even tho the restaurant was packed on Labor Day weekend!
Honestly, this wasn't very good pizza but a solid plus about it is that it was totally safe for celiacs as far as I could tell. It was a Rudies pizza that came in it's own package.
Very gluten friendly and it is easy to order gluten free on the phone and online. I would give 5 stars since the food was delicious but it took them over an hour to deliver the food to us which was annoying and devastating, especially since we only live a few minutes away. I would recommend smoky mountain rather then pizza hut.