The service and staff here were EXCELLENT. When I told my server (?) that I had celiac, he changed gloves, got new toppings from the back, and followed my pizza all the way down the line to make sure it did not get contaminated. I felt very safe eating here and did not get sick at all!
Yes
This is my go-to place for pizza! When you say you have an allergy, they change gloves, use separate sauce containers/bottles, the works. They just need to be careful when sliding the pizza into the stone oven on the tray...if it slides a bit off the tray, they have to redo it, but when it happened to me, they remade the pizza no problem and apologized. Great customer service and delicious thin crust pizza.
Yes
Yes
A fast food pizza restaurant- all pizzas made to order. GF options available and very clearly labeled. Tell them you have celiac disease, and they’ll change gloves and prepare your gf pizza on an “allergy plate”: a metal plate that your pizza cooks upon in oven to keep it separate from the others. Not a separate oven but this seems like a solid compromise. Toppings are from a Subway-style buffet counter so make sure your server changes gloves when assembling your pizza, and if you’re very concerned about possible contamination ask for selections from a fresh untouched batch of tomatoes, pepperoni, etc. They seem to be clued up, but as anywhere, some risk. The good thing here is that you can see the whole kitchen process.
Yes
Yeah this place just glutened me bad. They made a mistake and mixed up the cheese pizzas - my pizza marked as gluten free allergy with a regular cheese pizza. It was my first time eating there, so I didn't realize until they came out to tell me, 2 slices in. Ugh!
They were very nice about their mistake, came with my actual safe pizza, and apologized profusely. But what a bummer!! I still don't understand because I saw the separate tin, I saw the separate gloves, the separate sauce and dough, and they dropped the ball out of the oven. Even though I even specified gluten free when they brought it out to me (and they confirmed?!).
Such a huge bummer. Mistakes happen. But still a bummer.
— Not at all
— Some
— Excellent
Amazing food and they have a great gluten free crust. They use a brick oven and fresh ingredients, so good!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Awesome experience! Their site has a note specifically warning that the meatballs are no longer GF, and they offer Caulipower crust as well as being able to specify between ‘preference’ and ‘allergy’ for their regular GF crust. My fennel + sausage pizza was delicious.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
New Celiac + lactose intolerant here! I got the GF crust (they marked the pizza paper as GF allergy) and then they prepared separately. I got the BBQ chicken with vegan mozzarella and it was awesome! I didn’t have a reaction at all
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent