Unfortunately, we did not have a good experience at Plaza Azteca. After reading several good reviews, we were excited to try it. After talking with the hostess and our server to confirm that they could accommodate a Celiac allergy, we ordered our food. When someone other than our server brought the food with the other food, we triple checked with him and weren't confident in his response so we checked back with the server before my son started to eat his food. He confirmed it was prepared completely gluten free. Then, around 5 minutes later, after my son had already started eating, he returned to say that the cook suggested he not eat the fries because they weren't sure. Without sharing the details, it was a traumatic experience for my poor kiddo. I am very disappointed in how this was handled. We couldn't really enjoy our meal so it is hard to comment on the taste/quality.
I called ahead asking about gluten free options and the hostess let me know the server could point out what can be made gf on the menu. She mentioned the chips were not made in a shared fryer. When we were seated the server said the enchiladas, tacos, and fajitas could be made with corn tortillas. The server dis mention the salad flour tortilla were fried in the same chip oil so they would not be safe. I asked about the beans and rice that were served with them and he was unsure so the manager came out. The manager asked if it was celiac or an intolerance and I let him know I was celiac. He told me the beans were fine as they make them fresh everyday with vegetable oil and spices, but he was unsure of the rice because of the bullion they use. They could make me a white rice instead with corn. He also let me know he would inform the kitchen. I ended up ordering chicken fajitas, white rice, and beans. Everything was good and I had no reaction.
lots of gf options. they have corn tortillas and can use them for the quesadillas, fajitas, and anything else with a tortilla. the chips and salsa are gf and taste amazing. i had a great dinner and was not worried about getting glutened at all. the staff is very helpful and willing to accommodate you and your needs :)
January 2023 edit: They’ve done away with all gluten free labeling on their menu 🙁
Original Review: This is one of my go-to restaurants in town. Their menu has a GF icon to easily spot safe menu items, and there are quite a few. The food is delicious, served quickly, and fairly priced. Table-side guacamole is delicious and the manager frequently makes rounds and is very friends. Love this restaurant and highly recommend!
The waitress was very knowledgeable about our GF needs and checked with the kitchen to confirm our food orders. GF items are not marked on the menu but the kitchen was able to convert pretty much anything to a gf item. Super friendly staff!!! Both my daughter and I have celiac and we did not get sick. The food was excellent!
Chips in gluten free fryer!!! Confirmed with two servers and then the manager, twice, because the other Plaza Azteca locations do not have multiple fryers with clean oil. Also sautéed shrimp in clean pan and made a corn tortilla quesadilla. Confirmed corn tortilla when bringing food out before we could even ask.
Nothing here is gluten free. The staff is clueless about allergies.
Be very careful with any Mexican restaurant, but especially this one. Many of them will marinate their chicken and beef in soy sauce or other gluten containing marinades. This place marinates their meet and contaminates it.
If you have celiac, avoid this place.