I used to love this place, but the removed all the gf references from the menu. I was told “not to worry, the staff is knowledgeable”, but my “gf” meal came out with flour tortillas :(
I tried to reach out about the change in approach, hoping it was temporary, but I never heard back.
So sad. We used to go here all the time, and now it’s on the ‘no-go’ list for us :(
Chips NOT gf. Hostess not knowledgeable. Had to leave bc it was unsafe.
No gluten free menu, but staff was knowledge and there are lots choices.
Chips in gluten free fryer!!! Confirmed with two servers and then the manager, twice, because the other Plaza Azteca locations do not have multiple fryers with clean oil. Also sautéed shrimp in clean pan and made a corn tortilla quesadilla. Confirmed corn tortilla when bringing food out before we could even ask.
Unfortunately, we did not have a good experience at Plaza Azteca. After reading several good reviews, we were excited to try it. After talking with the hostess and our server to confirm that they could accommodate a Celiac allergy, we ordered our food. When someone other than our server brought the food with the other food, we triple checked with him and weren't confident in his response so we checked back with the server before my son started to eat his food. He confirmed it was prepared completely gluten free. Then, around 5 minutes later, after my son had already started eating, he returned to say that the cook suggested he not eat the fries because they weren't sure. Without sharing the details, it was a traumatic experience for my poor kiddo. I am very disappointed in how this was handled. We couldn't really enjoy our meal so it is hard to comment on the taste/quality.
Nothing here is gluten free. The staff is clueless about allergies.
Be very careful with any Mexican restaurant, but especially this one. Many of them will marinate their chicken and beef in soy sauce or other gluten containing marinades. This place marinates their meet and contaminates it.
If you have celiac, avoid this place.