Review of Pollo Tropical

Workers have no clue about the safety regarding a Celiacs meal.

I had to ask the cashier not once, not twice but three times to put gluten allergy on the order as well as make sure there was no bun on the plate.

He just stared at me blankly and said "yeah, I know". Well if you knew you would have put it on the order when I asked three times.

I got the receipt and there was nothing on there regarding gluten-free and no bun.

When we got the meal there was mashed potatoes with gravy on it which is NOT gluten-free.

Don't waste your time on this place!

Celiac friendly?

No