Portillo's Hot Dogs

1 rating
$ • Fast Food Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Fries
7195 Kingery Hwy
Willowbrook, IL 60527

Top Reviews


Celiac

Overall Rating

Review


Ordered nudie hot dog and there was bun residue on it! Lazy

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Offers delivery
Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Fries

Categories

  • Delivery
  • Fast Food
  • Kid Friendly
  • Late Night
  • Takeout

Photos


Add a photo

Reviews of this Chain

Celiac

Overall Rating

Review


I ordered a chopped salad with no noodles and no bread. As I was eating my salad, a noticed a noodle was inside of it. I can’t believe they can’t even keep their salads gluten free. It’s really disappointing.

One thing I have had with no problem, is the cup of beef. It’s Italian beef in the gravy and could be ordered with peppers and cheese if you want.

Their cheese sauce is gluten free, so I’ll order the cheese sauce and make my own fries at home.

Overall, I wish such a big fast food chain could be more careful and conscious of gluten free. It’s not too hard to keep noodles separate and far away from salad items.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


Absolutely clueless and didn’t know what gluten was! Tried 2 different times to get information about their food preparation protocols. Waste of TIME

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

Celiac

Overall Rating

Review


I used to love Portillos before my Celiac diagnosis so this was a hard restaurant for me to permanently cut out. I have tried the fries a few times and didn’t feel well; now I know why (via the other rating). Last night, I ordered a hotdog nudie and a side of cheese sauce, using my own bun from home. I got fries from Chick fil A and they were just as good. I felt great afterwards! Portillos has an online allergen menu with all the allergens present. However, inside the restaurant, they are very uneducated on allergy management/cross contamination processes. But- there are ways to go around that. Hope this helps!

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other


Other Characteristics
  • Good for lunch

Overall Rating

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Celiac

Overall Rating

Review


I was told the fries were in a separate fryer so I ordered them and a milkshake. I was throwing up 2 hours later and had the worst glutening of my life. Later found out the oil uses a shared filter with their gluten food. So not gluten free. Will never go back

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

More Info

Is this your business? Claim the listing