Punch Bowl Social

I ate here twice. The first time I got nachos and it was fine. The second time I ordered the tacos and was severely glutened..

Their "OMFG GF Fried Chicken" is out of this world amazing, and is truly, truly gluten free (celiac-safe.) I have no idea about the rest of the menu, I've never had reason to look at anything else. But you must go for the fried chicken!!! Also they have Lakefront New Grist beer. 1 happy celiac here.

For years I have eaten at PBS, but recently each visit the options and service have been getting worse. They used to have a dedicated fryer, but that is no longer the case. All tortilla chips, fries, breakfast potatoes (standard breakfast) share a contaminated fryer. Despite many items being labeled gf in the menu, most are not celiac safe. Thankfully the manger and chef are aware of cross contamination concerns however the wait staff is not very knowledgeable. Last Sunday I went there for brunch and was made an non gluten free breakfast because the waitress forgot to log it into my order, despite stating my allergy multiple times. When my food arrived, I was very apprehensive of the bread (it looked too good to be gf) and asked the chef to confirm my meal was made gf. Thankfully I asked / trusted my senses and they completely remade my order. However when it came out, there were no potatoes ( just learned that visit that they are made the shared fryer) and ended up paying $10 for an egg, 2 pieces of bacon and toast (they did not offer to substitute the potato for a gf item). TL:DR If you are Celiac and plan to eat here, do not trust the menu /wait staff, and make sure you speak with a manager about your food prior to ordering to confirm what can actually be made gluten free and if something has to be removed, what it can be replaced with so you don't pay full price for only half a meal.

I would be very careful eating here. The waitress put in my order gluten free for the crab Rangoon dip w/o wantons and sub corn chips. The kitchen staff brought it out and told me that wontons are gluten free (they are not gf) and they are fried in a gf separate fryer, and got mad when I questioned him. The waitress (amazing) came to the table, I checked with her and she said not this is not gluten free. She was wonderful talked to the chef and stopped my order. If you eat here please be careful.

I wish I could give this place zero Stars. They have a million "gluten-free options" but the last time I ate there I violently vomited all night, I have to eat straight up gluten for that to happen. Usually I end up with a really bad stomach ache and other GI stuff, I literally violently vomited after eating here.

A lot of options including gluten free bun and fries. The chef came out to talk to us, completely understood cross-contact and recommended against some things that were listed as gluten friendly on the menu due to our sensitivity. Burgers come out on skillets but due to absorption, our gluten free stuff came out on plates. Big burgers!

My girlfriend and I went here before a Braves game and we both got the Knockoff Burger and it was so delicious!! She said it was hands down the best gluten free bun she has ever eaten!! Most of their menu is gluten free and their rosemary fires were on point!

Ate here and didn't get sick. GF items marked on the menu. Dedicated fryer. had the burger with GF bun and fries. fun place. service kind of stinks though.

Got sick after eating there the third time. Each time I ordered the fried chicken.

Amazing! So happy with my meal. The server was extremely knowledgeable and the menu was easy to read and figure out. Will be going back at some point. Also fries are safe there!!! Just make sure to ask questions

Falafel sandwich (with bread!) was great and they have a dedicated fryer!

I was informed several weekends ago that they DO NOT have a dedicated GF fryer anymore, however the menu notations indicating GF have not been updated.

After having to go to a few restaurants in the area, I ended up here for takeout. The staff was super friendly and helpful. The menu has tons of GF options and my salad was DELICIOUS. So fresh and flavorful. I’m not celiac but they seemed very knowledgeable and I trust my meal was GF.

2 words FRENCH FRIES!!!!! I’ve been here a few times for a night out with friends and both times I got their rosemary fries and they were AMAZING! They have a dedicated fryer and they are extremely knowledgable when it comes to celiac. I can’t wait to go back during the day and try other GF menu items!

My husband and I stopped in for an early snack and drink before heading to dinner. The lobster French fries are not on the menu anymore so we got the nachos. They were pretty good, but the service was terribly slow even with multiple servers coming to our table. I would give it another try, maybe we just hit a weird evening

The waitress was amazing about making sure our daughters food was prepared properly! She’s very sensitive and she loved the burger and the gf bun!!!!! Usually she opts no bun! Great atmosphere as well!!!

ALERT!!! Menu changed as of early 2019: no more dedicated fryer and all fried items get cross-contaminated, so ignore most of the (G) designations on the menu, as they no longer apply. Ordered the Knockoff burger with GF bun. Waiter apologized not less than six times and steered me towards (wait for it...) a side salad without croutons instead of the previously GF fries. Bless the man, he did what he could with the train wreck scenario that management had left him. The chef also came out to check on me, which was very good of him. I don’t think I got CC’d, it would have hit me by now, and the burger was hot and flavorful, so they get three stars for making the best of an untenable situation. This feedback posted by JT, Celiac hubby of this jointly-owned app.

Definitely not a kid/family friendly place. Hostess was super rude/aloof.

Amazing! Menu is clearly marked, dedicated fryer, educated staff. When I did have questions beyond staffs knowledge they sent the head regional chef to our table. Excited to eat here again.

Was very excited to eat lunch here while in Cleveland. After finding the place found that they do not open until 4:00. I have eaten at the Detroit location and would give that location 5 stars.

yummy gf food and they take allergies seriously

Good gluten free fried chicken!! I’ve never gotten sick. Just be prepared for slow service and a few mess ups with orders in the kitchen.

They have a separate Gluten free menu. Their gluten free fried chicken is great and is cooked in a separate fryer! The server was very knowledgeable and the drinks are good too.

I was excited to go to the Stapleton (Denver, CO.) location for the second time. First time I had been, I had been informed that this new location had dedicated gluten free fryers. AWESOME! On that first trip, I had FRIED CHICKEN!!!It was disappointing, kinda bland, but, still, I walked away happy, didn’t get sick and I’ve been jazzed to go back again soon. Finally made it back today. I was more than disappointed when I learned from the server during my “I have Celiac disease, can you feed me safely?” conversation, that they no longer have dedicated gluten free fryers. I was so bummed, but I was with my family and didn’t want to just not order, so I ordered the Knockoff burger with a gluten free bun and a side if beans, since I couldn’t have the fries. Luckily I had my trusty Nima tester with me. I Tested the bun, burger and the side of beans. The three minutes it took to test my meal felt like forever, but eventually the test finished. It was positive for gluten. I had the server take it away and asked to have the meal removed from the bill. She was very apologetic and said we wouldn’t be charged. A few minutes later the manager approached and asked about what was wrong with the meal I sent back. I explained the situation and he also was very apologetic. He asked for a chance to make me something else, but by then my family was almost done eating and we had plans, so no time to let them try again. The manager then offered me a gift certificate to come back and try again later. If it weren’t for my Nima, I would have said no thanks, I I have a one strike rule when it comes to gluten exposure at a restaurant, but with my Nima I can always verify the safety of my food. Sorry didn’t mean for this to turn into a Nima review, but it really makes me feel so safe and empowered! Anyway, I’ll post an update when I go back and use that gift cert.

I just arrived yesterday to Chicago and I went to that restaurant because I’m very celiac since I was worn. I ordered the gluten free wings and fries. They cooked everything in a separated place. The food was incredible and super safe!!

Heard good things so I gave this place a try. Had nachos from happy hour menu as an appetizer & fried chicken for my meal. Nachos were unbelievably good & chicken was decent (not crazy about side salad). I should have questioned things when person delivering my fried chicken said, “this should be gluten free”. Spoiler alert...it wasn’t!! Such a disappointment considering all the amazing places in area I could have safely eaten. Go for games, but eat elsewhere!!

Love this place! Great for families to hang out and good food. Eaten here several times with no issues

Managers and staff were amazing! Kids were able to enjoy a gf grilled cheese (cooked on a separate pan) and gf fries cooked in a separate fryer! They have a gf menu and were very accommodating. Overall - it was an amazing experience!

it gets 5 starts for Gluten Freen Fried Chicken alone, but it has much more!

Excellent options like GF fried chicken and they have a dedicated fryer. Great place to go out with friends and not feel like the odd person out. Highly recommend.

The staff was incredibly knowledgeable about gluten free and celiac concerns and they have a great gluten free menu (completely separate from the main menu). All of their fryers are gluten free, so there’s absolutely no chance of cross contamination. I *highly* recommend the fried chicken! It was the crispiest most delicious fried chicken I’ve ever had - even counting pre-celiac days. The ambiance is fantastic. There are many options for entertainment offered at the rear, at incredibly reasonable hourly rates. We’re only in Indy for the weekend, and have already been there twice! Great spot.

Went because of the mirage promise of gluten free fried chicken only to hear the hated words "oh I'm sorry it's gluten FRIENDLY if you have real allergies let me recommend ____". 😢😢😢 even advertise gluten free chocolate cake that looked amazing in the case next to their "regular carrot cake". Hard to hate when the staff is so passionate & nice, but DO NOT promote this as gluten free when all of the precautions aren't being taken.

This place is so fun! Tons of games and things to do, plus the food is great. Lots of GF options and the staff is knowledgeable. I had the lobster fries and they are made in a dedicated frier. Make sure to tell them you want the GF option on your order.

The staff was very helpful and nice, even the manager stoped to make sure everything was good. I got the fried chicken and it tased great. I will go back!

Gluten free fried chicken is great! It’s pan fried. They are great with celiac and I’ve been there many times. Try the tacos (corn tortillas), they are delicious too. Good experience, they have never made me sick

The food here is excellent and the wait staff very knowledgeable about Celiac and cross contamination. Lovely atmosphere is a bonus!

All GF options marked on menu. Lobster french fries. OMG. lots of options, friendly accomidating staff. Eaten here twice on busy Sat night and felt fine on both occasions. The fact I could order 2 appetizers with my friends and share was a nice change for me.

Icons were available to state items were gluten free or could be made gluten free easily.

That GF fried chicken is legit.

I love this place, they have so many options! the staff is very nice to work with and answered all my questions.

Be mindful that if you’re not in a group party it’s not open for you until 4pm even though it says 11am.

Good food but TERRIBLE service. I've come here with every size party imaginable, and the service is awful every time, regardless if you're dining with 1 other or 15 others. When they finally bring your food out to you, it will be delicious, IF they don't accidentally put the croutons on that you asked them to leave off. I gave them so many chances, but fool me 10 times, shame on me.

The "knock-off" burger is like a gourmet big mac, soooo good. Really unique sweet pickles and pickled red onions in it. There's also a Cuban sandwich that's so rich with buttered and grilled bread, stuffed with juicy pulled pork and just lavished in cheese. The E&J Banana Brandy alcoholic milkshake is GF. I've even contacted the distiller to confirm. The margaritas are from scratch, no mix so you're safe! I'm in love. They serve GLUTEN biscuits with everything so just ask if you can have bread (toast) instead. personally I suggest that you do not fill up on just the bread because the meal and the drink are worth the wait. Make sure you specify gluten free if you order anything because the wings in particular could end up in a different fryer if you don't.

Gluten Free Fried Chicken. Need I say more?

Great place with great food. Lots of GF options. Everything was really fresh. The staff is friendly. And the atmosphere is nice. I recommend the roasted carrot salad.

I had a fantastic time here! They have so many gluten free options. I got the Sweet Cilantro Wings (no buttermilk dressing) and the Adobo Mushroom Tacos (no queso sauce or cheese). I definitely recommend trying both!!

Minus the staff smothering you to make sure you're enjoying your meal the food was good. Atmosphere and beverages are very 1960's inspired while the rest of the menu is very nervo-modern. Server wasn't trained in gluten free info to make sure fryers were dedicated but he checked and made sure they were before placing my order. I'd go back, maybe when it's busier so the staff isn't as bored and in your face about everything.

I have celiac and I had a great experience here while on a vacation. They have a lot of GF options. The grilled cheese excellent!

I went for happy hour and almost nothing was celiac friendly. even their corn chips are fried in the shared frier. on the up side they were knowledgeable enough to let me know.

I am Celiac and I love eating here! They have a dedicated fryer for French fries, as well as GF wings!! The GF grilled cheese is amaze-balls. The owners daughter is Celiac so they are very knowledgeable and accommodating for GF. Try the Shrubbery Punch!

I spoke with the server and a manager to confirm that they could accommodate my sandwich on gluten free bread while minimizing the cross-contamination risk with fresh gloves and a clean work surface. They assured me they would. They also have a dedicated fryer for gluten free items, including their house-made chips and french fries. The aioli sauce (which I got on the side as a dipping sauce) is gluten free. It's the next morning and no reaction for me! It's a thumbs up in my book. They also have a lot of fun games such as shuffleboard, pool, arcade, karaoke, bowling, etc. You'll have a great time here, and you can eat safely!

Breakfast food here is amazing. Just be clear with the server about making sure why you need GF food and you'll be fine.