They will change their gloves, but it defeats the purpose when they literally grab cheese, lettuce, and other other ingredients with their gloves hands. That means they touch burritos and put their hands in the ingredients directly. The glove doesn’t matter at that point.
— Not very
— Most/All
— Excellent
I had visited this location many times before being diagnosed with Celiac Disease. After my diagnosis, I asked the person making the corn tortillas after I ordered corn soft tacos if their queso was gluten-free. He asked me if I had a gluten intolerance. When I told him I have Celiac Disease, he took off his gloves as well as the rest of the staff on the line, washed their hands and put on fresh gloves to make my order. All of them smiled while doing this and did not seem bothered at all. They were all trained to understand and it showed. He started the order over using a paper bowl never sitting it down on the counter. I cried because it was my first time in four months of visiting several restaurants after being diagnosed that any restaurant took precautions. I highly recommend Qdoba.
Yes
The staff at Qdoba are highly trained and knowledgeable about cross contamination. The manager took over and went out of his way to make sure it was done correctly. The only things that are not gluten free are the BBQ sauce, tortillas and cookies and brownies. I was very impressed with my steak bowl loaded with queso and guacamole! Highly recommend!
Yes
My go-to place for a quick meal, the staff are super good at ensuring they follow allergy procedures. I’ve eaten here numerous times and have never had a problem!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I get a bowl every time and I’ve never had issues! They also have a great allergen menu online!
— Very
— Some
— Excellent
The person behind the counter changed their gloves for me and I ordered a bowl with chicken and toppings. I stayed away from chips, but I had no reaction at all. Seemingly pretty safe if you know what to order.
— Somewhat
— Most/All
— Good
The food tasted like it was microwaved. Incase that wasn't bad enough I got the runs right after!
I don't understand what could have had gluten in it, but I won't go back.
— Not at all
— Not Much/None
— Poor
As soon as I mentioned that I was gluten free, the person behind the counter got me an allergen guide and changed their gloves. Really positive experience!
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent