QDOBA Mexican Eats
$ • Quick Service Restaurant
Most Recent Reviews
Friendly staff and the chips are not flour, they are corn. Have had this over 30 times and not gotten sick. They are great about changing gloves or getting stuff from the back. Plus I like that the queso doesn't have gluten like Chipotle.
I actually work here. Great place. The only things with gluten are the obvious tortillas and deserts. HOWEVER, listed on the allergen list online, it says chips are made with corn tortillas. THIS IS WRONG. I have made the chips, and they are made with flour tortillas. I have rarely gotten sick from this place, but DO NOT TOUCH THE CHIPS.
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Reviews of this Chain
My experience highly depends on who is helping me. I work down the street and this is one of the few places I can (theoretically) eat with celiac. A couple days ago, I ordered chips and queso. (Did not know at the time that the chips are possible for cross contamination oops) but I asked the guy if he could change his gloves because I had celiac. He not only changed his gloves but went in the back and got me a fresh batch that no one had dipped in yet to decrease risk of contamination. And did it all with a smile on his face! Today I went to get a bowl. I told the girl the same thing that I have celiac and asked her to change her gloves. She shut me down and said I shouldn’t eat here because of the “buffet style” layout of the toppings. I was flustered and didn’t want to argue so I just didn’t get anything. It’s frustrating because the toppings on the bar do not contain gluten at all. It is so easy to accommodate for me, I’m not that picky. All I’m asking is for a simple change of gloves. I’m new to having celiac so maybe I’m just angry about that, but my interaction tonight was upsetting
I’ve gotten burrito bowls from here many times and have never gotten sick. No gluten-free menu in restaurant, but they have an allergen guide online that includes gluten (link below). I put “gluten allergy” next to my name when doing mobile order.
https://www.qdoba.com/public/assets/documents/qdoba-allergen-information.pdf
I could not determine what kind of seasoning is on the brown rice or the meats - they said several of the meats come pre seasoned. So I had a bowl with with white cilantro rice, black beans, pinto beans, grated cheese and guacamole. Very good. Probably other bowl ingredients would work but we were in a hurry and I couldn’t study the ingredients ahead of time.
I just tried to eat here. The server had no idea what gluten free ment. He thought it was cheese and rice, after correcting him he said, "ya, ya that's right, and continued to say things that made me wonder. I asked if he's double check, and stepped aside to let him take a customer that has walked in. He then put on new gloves and rested his hands on the counter where a wheat tortillas had been on. I gave up and said thanks anyway.
The staff is really poorly trained on allergies at this qdoba. Even after asking for a glove change, the employee grabbed the same bowl she had already contaminated. When asked a simple question about which foods are safe for gluten free - the employee just said “our food has gluten in it”. Even though I can see on the website, they do have a list of gluten free options. Do not recommend this qdoba at all.
