Rainforest Cafe

4.5 stars 4.5 out of 5 2 ratings
$$$Kid Friendly, Restaurant

5000 Katy Mills Circle, Katy, TX 77494

(281) 644-6200
  • User profile picture thumbnail
    4 ratingJune 10, 2017

    chef was very knowledgeable and helpful. We felt like we received a lot of attention to meet all our dietary needs. food is ok

  • User profile picture thumbnail
    5 ratingJuly 25, 2013

    Manager came out and we discussed food choices for gf and other food allergies. Fries are gf!

  • User profile picture thumbnail
    5 ratingAugust 16, 2017

    6170 Grand Ave #857, Gurnee, IL 60031

    Amazing. Let them know about your celiac, and the manager comes to the table to explain the many options that are not even on the menu. Great for my daughter and I! They even promised no cross contamination.

  • User profile picture thumbnail
    5 ratingAugust 02, 2017

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    I wasn't expecting much, but the food was pretty good. My five star rating, though, is based on the service. I told my waiter I had Celiac and he said he'd bring the chef right out. Chef came out and told me to ignore the GF menu and instead tell him what was on the normal menu that looked good to me and he'd tell me how he'd adjust to make it GF. Totally went above and beyond to hook me up. Highly recommend.

  • User profile picture thumbnail
    5 ratingAugust 02, 2017

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    We are here multiple times. Every time the waiter/waitress said they were not allowed to take my daughters order(celiac) The chef came out every time and wrote it down. Great service and very friendly.

  • User profile picture thumbnail
    3 ratingJuly 31, 2017

    Mall Of America, Bloomington, MN 55425

    I came here after reading all of the reviews about how well they handled celiac customers. A manager did come to my table to talk to me about how food was prepared and to help me order safely. He also said they had a dedicated fryer for French fries. My meal came out on a GF bun and it was delicious. However, my Nima sensor found gluten when I tested the French fries. Such a disappointment! Good thing I didn't eat them before the test result popped up. The manager apologized and our server even came over to ask if I was feeling ok. That was a first! Anyway, eat here, but with caution.

  • User profile picture thumbnail
    5 ratingJuly 30, 2017

    300 3rd St, Niagara Falls, NY 14303

    They don't have a GF menu, but the hostess told me to talk to the server. They have GF rolls for sandwiches and burgers and GF pasta. Really fun atmosphere for the kids, food was really good and nice to have a place to eat on vacation that everyone enjoyed and was safe for me.

  • User profile picture thumbnail
    5 ratingJuly 29, 2017

    Mall Of America, Bloomington, MN 55425

    It says on the menu to make server aware of any food allergies before ordering. The manager then came out, and was actually excited to go through the menu and options there were with me! They have a dedicated fryer for fries. She gave me some time to decide and then came back and said she had to be the one to take my order, so she did on special pink paper and delivered it to the kitchen, then delivered the food to me and kept checking on me. All the while the restaurant was really busy! Great experience, didn't feel like a burden at all. Good fries and bunless burger.

  • User profile picture thumbnail
    5 ratingJuly 17, 2017

    3000 Grapevine Mills Pkwy, Grapevine, TX 76051

    I was completely impressed by the level of service here. The moment I told our waitress I had a gluten allergy she sent the chef to our table. The chef walked through the menu on everything that he was able to make safe which was 75% of the menu. He took my order on a red allergy card. The same chef brought out my dinner and assured me, he was the only one who prepared my dish to keep it from cross contamination.

  • User profile picture thumbnail
    5 ratingJune 21, 2017

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    They have a gluten free menu you just have to ask for it!! Delicious food especially the strawberry shortcake is absolutely phenomenal!

  • User profile picture thumbnail
    4 ratingJune 17, 2017

    300 3rd St, Niagara Falls, NY 14303

    Good for a fun bite to eat. Most of their menu is gluten free, except for the fried items. Even the fries are done in their own fryer to keep from cross contamination. Great place for kids.

  • User profile picture thumbnail
    5 ratingJune 13, 2017

    5310 Seawall Blvd, Galveston, TX 77551

    Awesome experience! Chef came out to discuss gluten-free options, and explained how he prepares the dishes separately and with care. He took sons order (he has CD) and brought it out with our server. There aren't many GF options but gluten-free buns for burgers, a quinoa spaghetti and kale salad. Son had grilled chicken from kids menu. He ordered mashed potatoes (no gravy) but chef brought out rice and orange slices, too.

  • User profile picture thumbnail
    5 ratingJune 06, 2017

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    Our visit here was FANTASTIC!!! The chef and kitchen manager came out to make sure I knew exactly what I could eat, and the list was extensive. They said that they can make most items on the menu gf. I highly recommend dining here. My husband was so happy that they take gf dining so seriously that he hugged the kitchen manager.

  • User profile picture thumbnail
    5 ratingJune 02, 2017

    Mall Of America, Bloomington, MN 55425

    chef comes out to talk to u and go over what options they have. They have a separate fryer for fries as well for gluten free

  • User profile picture thumbnail
    4 ratingMay 16, 2017

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    fun atmosphere! great gf food! great staff!!

  • User profile picture thumbnail
    5 ratingMay 14, 2017

    505 N Rainforest Rd, Lake Buena Vista, FL 32830

    Dedicated fryer for the fries, burgers with GF buns and cooked to perfection. The staff was very friendly.

  • User profile picture thumbnail
    5 ratingMay 12, 2017

    5310 Seawall Blvd, Galveston, TX 77551

    Great place for gluten free food! They bring the chef out to talk to you, and there's SO many options!

  • User profile picture thumbnail
    5 ratingMay 09, 2017

    Mall Of America, Bloomington, MN 55425

    GLUTEN FREE PASTA!! That's right, as of this week (according to the manager), Rainforest Cafe offers quinoa and corn pasta. I had the anaconda pasta with quinoa spaghetti noodles and it was absolutely delicious. Impeccable services, the manager repeatedly came to our table to make sure all of our dishes were gluten free and promptly answered any questions. Overall, I am unbelievably impressed. The restaurant itself has an amazing, fun, family friendly atmosphere. We will be back!

  • User profile picture thumbnail
    2 ratingMay 07, 2017

    300 3rd St, Niagara Falls, NY 14303

    Waiter was completely clueless (had no idea whether pasta would be a gf food or not). Very few options.

  • User profile picture thumbnail
    5 ratingApril 14, 2017

    353 Opry Mills Drive, Nashville, TN 37214

    Chef came out to the table and explained what was Gluten Free and also dairy free for me. Took my order on a separate allergy ticket and said he would follow that through the kitchen from start to finish. He was friendly and super knowledgeable. I would definitely recommend the Rainforest Cafe in Nashville.

  • User profile picture thumbnail
    4 ratingMarch 23, 2017

    300 3rd St, Niagara Falls, NY 14303

    The food was good and there are a decent amount of options. My only complaint is the food is extremely overpriced. We spend over $100 for 4 of us and that was purchasing the cheaper meals. We did not purchase appetizers or dessert.

  • User profile picture thumbnail
    2 ratingMarch 15, 2017

    5310 Seawall Blvd, Galveston, TX 77551

    I have eaten at different Rainforest Cafe's before and had a really good GF experience. When I asked here about a GF menu or options all our waitress said was "we don't have one." I ended up just ordering something that I was pretty certain would be safe and thankfully didn't get sick, but was very disappointed with the service and lack of knowledge from our waitress. Hoping we just caught them on a bad day.

  • User profile picture thumbnail
    5 ratingJanuary 22, 2017

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    Chef came out to talk to me and modified my meal to fit my gluten free requirements. Very impressed. Also asked me if I had another allergies.

  • User profile picture thumbnail
    5 ratingJanuary 16, 2017

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    The chef that was making my food came out and informed me what was safe to eat. they did a wonderful job making sure my meal was gluten free. I had the BBQ ribs and they were amazing!! The have a separate fryer for tortilla chips and French fries. I am definitely coming back !!!

  • User profile picture thumbnail
    5 ratingDecember 31, 2016

    300 3rd St, Niagara Falls, NY 14303

    Very knowledgeable staff and tons of GF options. Dedicated fryer and GF pasta and rolls available.

  • User profile picture thumbnail
    2 ratingDecember 20, 2016

    353 Opry Mills Drive, Nashville, TN 37214

    Not very many gluten free options, and way over priced for what's offered. They do keep everything very separate, so it is celiac friendly, but still would not recommend.

  • User profile picture thumbnail
    5 ratingDecember 20, 2016

    505 N Rainforest Rd, Lake Buena Vista, FL 32830

    As soon as I told my server I had celiac, he had the chef come out to speak to me. No dedicated GF menu but lots can be made GF. Someone brought my food out separately to ensure no cross contamination and the food was delicious.

  • User profile picture thumbnail
    5 ratingNovember 28, 2016

    353 Opry Mills Drive, Nashville, TN 37214

    Ate here over the weekend and was very pleasantly surprised. The chef came out and talked to me about my options. He was very concerned and knowledgeable about gluten. I got the queso dip with ground beef added and it was delicious! They use a shared fryer for tortilla chips, so they brought me kettle chips to go with it. It sounds odd, but it was really good. Honestly the dip was so good I could've eaten it off tree bark and it would've been fine! Definitely recommend.

  • User profile picture thumbnail
    5 ratingNovember 26, 2016

    353 Opry Mills Drive, Nashville, TN 37214

    The chef came out and explained to me the items on the menu that he could change to become gluten free. He gave me all the options for sides and he was thorough in his descriptions. I didnt feel judged or awkward by stating that I had a gluten intolerance. They were really helpful and i didnt get sick.

  • User profile picture thumbnail
    5 ratingNovember 10, 2016

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    Chef came out to talk to us and assured us that our Celiac and allergies would be handled appropriately, and they were! We ordered the Cobb salad, and the ribs. Everything was excellent! We would definitely go back again.

  • User profile picture thumbnail
    5 ratingNovember 01, 2016

    1515 S Disneyland Dr, Anaheim, CA 92802

    The chef came out and made sure I knew what options I had. He personally took my order. The food was delicious and perfectly cooked. Best meal of my entire trip!

  • User profile picture thumbnail
    5 ratingOctober 30, 2016

    4310 Baldwin Road, Auburn Hills, MI 48326

    We ate here on October 28, 2016. There isn't a gluten free section on menu but we told waitress about our Celiac Disease. The chef came out and told us there were gluten free pasta and hamburger buns. He would make any dish gluten free for us. Very nice restaurant and staff. Kids loved the food and atmosphere.

  • User profile picture thumbnail
    1 ratingOctober 27, 2016

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    Ordered the soup gluten free, came out with wheat flour noodles and wheat flour garlic bread. The chef did not come out. The manager did not come over. I could have ended up in the hospital, had I trusted them. The service was horrendous. Took 35 min to get my food and just had to wrap it up to go. Update: Just had a bite of the chicken sandwich that I ordered on an udi's bun, they didn't remove the tendon in the chicken breast so I bit into this enormous hard disgusting thing. I will never in my life go to a rain forest cafe again!

  • User profile picture thumbnail
    5 ratingOctober 18, 2016

    505 N Rainforest Rd, Lake Buena Vista, FL 32830

    Both my daughter and I have celiac and had a great experience! The chef came out and talked to us. They didn't have a gluten free menu but could make most options gluten free. Plus it was delicious!!

  • User profile picture thumbnail
    5 ratingSeptember 17, 2016

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    Excellent service, the chef actually came to our table and told me that he could pretty much do anything on the menu gluten free except for the natural burger which was a veggie burger so plenty of choices! !

  • User profile picture thumbnail
    5 ratingAugust 31, 2016

    5310 Seawall Blvd, Galveston, TX 77551

    Chef came to the table to discuss options as no gf menu. He was very knowledgeable about cross contamination and outlined how and where each option was cooked. I had a burger with a good gf bun and no effects afterward and I am severe celiac!

  • User profile picture thumbnail
    5 ratingAugust 13, 2016

    353 Opry Mills Drive, Nashville, TN 37214

    When I told the server about my gluten allergy, he happily went and got the manager to come and take my order. Food was good and I was really pleased at how pleasant and helpful the manager was.

  • User profile picture thumbnail
    5 ratingJuly 22, 2016

    5310 Seawall Blvd, Galveston, TX 77551

    "I heard you're really good at accommodating gluten free." "As soon as you say that, I have to alert the chef." The chef came out and took my order personally. He assured me he is the only one touching my food and will be taking every precaution. Also, they have gluten free buns! No dedicated menu, but I feel safer here than many places that do!

  • User profile picture thumbnail
    4 ratingJuly 14, 2016

    110 East Crockett, San Antonio, TX 78205

    The manager came to our table to talk about gf options for my son. They also have a gf bun now. We had a great experience!

  • User profile picture thumbnail
    5 ratingJuly 11, 2016

    5310 Seawall Blvd, Galveston, TX 77551

    The chef came out and told me things on the menu that were gluten free. I started to order and he asked if I liked things spicy, I replied yes. He asked if he could suggest the special 9, it is a Mahi Mahi filet, shrimp, grilled veggies and rice. It was one of the best dishes I have had in a while.

  • User profile picture thumbnail
    5 ratingJuly 09, 2016

    5310 Seawall Blvd, Galveston, TX 77551

    exceptional service, atmosphere and food. my celiac daughter had grilled chicken and fries. she said it was delicious. chef cam to table to take order and bring her order. Highly Recommend! dedicated fryer for fries

  • User profile picture thumbnail
    5 ratingJuly 07, 2016

    110 East Crockett, San Antonio, TX 78205

    The chef was so kind and helpful! He personally came to our table to help us. The food was amazing!! Such a fun resturant

  • User profile picture thumbnail
    3 ratingJune 27, 2016

    300 3rd St, Niagara Falls, NY 14303

    My server really didn't have much knowledge of gluten free items. He did give me his hand written list of what was gluten free. They have gluten free buns for the burgers. My food was brought out touching all the other food on the tray, so be careful of cross contamination.

  • User profile picture thumbnail
    4 ratingJune 03, 2016

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    great place not much on the menu but didn't get glutened so that makes me happy

  • User profile picture thumbnail
    5 ratingMay 27, 2016

    353 Opry Mills Drive, Nashville, TN 37214

    Excellent job. The chef even came to our table to help out with possible gf choices.

  • User profile picture thumbnail
    4 ratingMay 14, 2016

    5 Woodfield Mall D121, Schaumburg, IL 60173

    Just ate there. Did not get sick. I did have the baked fries and a burger in a lettuce wrap.

  • User profile picture thumbnail
    5 ratingMay 09, 2016

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    The previous reviews led us to dine here. They do take separate orders for allergies. My daughter was so happy with her GF grilled cheese!

  • User profile picture thumbnail
    5 ratingMay 07, 2016

    Mall Of America, Bloomington, MN 55425

    The chef came to our table and had several great options and suggestions for us. The Chicken fajitas were great.

  • User profile picture thumbnail
    4 ratingApril 19, 2016

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    This is a place where I feel save eating, special treatment for gf food. Although I realy enjoyed my lettuce wrapped burger with fries, the rest of the group was not at all impressed by their food and found it a bot overpriced. Very nice atmosphere though.

  • User profile picture thumbnail
    5 ratingApril 18, 2016

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    Second visit and both times food has been great. Very reassuring that the Chef comes to the table to ensure there is no confusion.

  • User profile picture thumbnail
    4 ratingMarch 26, 2016

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    Food was just ok. The manager did come out to take my order though and radioed back to the kitchen to see what would work For me, which was nice. My order went in on a special "pink slip" looking form, so it would stand out in the kitchen, and they brought my food out separately to avoid cross contamination with other food for our table on the tray. View off the balcony was great and my kids loved it.

  • User profile picture thumbnail
    5 ratingMarch 25, 2016

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    There is no particular menu, even better, the chef comes out and takes your order personally. GF bread as well👍

Categories

  • Kid Friendly
  • Restaurant
Monday
11 am - 9 pm
Tuesday
11 am - 9 pm
Wednesday
11 am - 9 pm
Thursday
11 am - 9 pm
Friday
11 am - 9 pm
Saturday
11 am - 9 pm
Sunday
11 am - 6 pm

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