Rainforest Cafe

3.5 stars 3.5 out of 5 7 ratings
$$$Kid Friendly, Restaurant
66% of 6 votes say it's Celiac friendly

5 Woodfield Mall D121, Schaumburg, IL 60173 Directions

(847) 619-1900
  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    9 months ago

    I called and made reservations and when I did I asked the person about their GF options. She told me that their chefs were very good at working with their customers in preparing food that meets their needs. I let the waiter know of my needs and the chef came out and talked with me about my choices. I ended up have the Bolivian Talapia & Shrimp with red quinoa...it was VERY tasty! I normally do not immediately write reviews until several days pass, because my symptoms don't appear for 48-72 hours after a meal. I had no reaction to what I ate, and would definitely go back again. I sat next to the gorillas, who put on a show throughout the meal. The atmosphere here is delightful, something the younger ones will enjoy!

  • User profile picture thumbnail
    Celiac
    4 rating
    11 months ago

    They have one "Allergy friendly" item on their menu, and many others can be adapted, especially for gf. The manager comes out to confirm all allergies, and brings the dish out personally. They adapted one of their recipes for me and it was delicious, no reaction either. Service was a bit slow, but five stars for the dish I had.

  • User profile picture thumbnail
    4 rating
    2 years ago

    Just ate there. Did not get sick. I did have the baked fries and a burger in a lettuce wrap.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 years ago

    They do not have a dedicated gluten free menu but When we got to the the restaurant a chef came to the table to tell us our options. I thought It was going to work out great because they were going to prepare everything special even to make the fries baked. But after eating less than half the meal I could tell something was wrong and I got severely sick. The manager apologize greatly and said this is never happened before. But i know i will never risk it again.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 years ago

    I used to work here for years and I can tell you this is not a safe restaurant for Celiacs. There us no dedicated GF fryer, no matter what they tell you. They may make you think they take it seriously by sending a chef to your table, but as someone who has seen it actually prepared, there will be cross contamination out the wazoo. I have seen bread touch a plate and be pulled off, and still served. Re-used pans. And on a busy day, they are definitely not wiping down a prep space for GF tickets.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 years ago

    The manager came the table to ensure the order was done correctly . If you go look at the menu and decide what you want l, then tell the manager what you exactly want on your plate. Like I ordered the Journey combo. I asked for grilled chicken, lettuce and avacado. No bread... The chef came out to insured the quality of his skills. That was wonderful

  • User profile picture thumbnail
    4 rating Celiac friendly
    3 years ago

    Several gf options on the kids menu, including pasta, rotisserie chicken and grilled chicken.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    3 days ago

    5000 Katy Mills Circle, Katy, TX 77494

    I had a conference down the street and ate here for lunch 3 days in a row and didn't get sick. Each time the chefs came out and discussed my allergies and their procedure for avoiding cross-contamination (changing gloves, clean utensils, etc.) management also came by and oversaw that my food was prepared properly. Felt very safe eating here.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    3 weeks ago

    Mall Of America, Bloomington, MN 55425

    Waitress told us the chips are not GF because they're not in a dedicated fryer. Then the chef came out & said they are GF but he didn't seem to understand cross contamination. We paid for our drinks & left.

  • User profile picture thumbnail
    Celiac
    3 rating Celiac friendly
    1 month ago

    505 N Rainforest Rd, Lake Buena Vista, FL 32830

    Waitress got the chef, but we had to wait for ages for him to appear before we could order. Girl had burger with GF bun and white rice (was offered fries, but wanted something else). Had steak with vegetables and mashed potatoes. Food ok.

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 month ago

    1515 S Disneyland Dr, Anaheim, CA 92802

    Not too many options but staff are very accommodating and knowledgeable! Speak to the waiter/chef on what can be made gluten free.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 month ago

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    I can’t begin to explain how awesome our experience was. We requested a GF menu and they sent the chef out who walked us through our options. He was wonderful. Has a dedicated fryer. He has 9 fryers. Onion rings not an option here but they were on menu for my burger and he told us he would remove them. Great atmosphere for kids.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 month ago

    4915 Clifton Hill, Niagara Falls, ON L2G 3N5, Canada

    They have a small gluten free menu (buns & pasta) but it’s delicious. Waiter advised us even though they have a dedicated frier it is not recommended for celiacs since the baskets are not dedicated to a certain frier. He recommended the fruit or veggies as a side instead of fries. He double checked with the chef about the pasta & reconfirmed it’s safe for celiacs before ordering. He also brought out her pasta separately to avoid any cross contamination. Food was good & safe for my little celiac.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    2 months ago

    3000 Grapevine Mills Pkwy, Grapevine, TX 76051

    Chef came to the table to show options and write order down on a red ticket. Then he delivered the items himself! Great!! Lots of options!

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    2 months ago

    5000 Katy Mills Circle, Katy, TX 77494

    My 4 year old got very sick after eating here. I went in one week prior and spoke to the chef. Was told what to order. My daughter is very ill. I am so upset for believing the chef and the reviews. This is not celiac safe.

  • User profile picture thumbnail
    Celiac
    3 rating
    3 months ago

    505 N Rainforest Rd, Lake Buena Vista, FL 32830

    The chef that came out was really grumpy and I ended up asking the waitress (who was awesome) to double check the allergen status with the chef. I got a Cesar salad with Shrimp (no croutons). Felt fine after lunch! They do NOT have a dedicated fryer. Overall experience was so so, but I didn't get sick, so that counts for something.

  • User profile picture thumbnail
    Celiac
    5 rating
    4 months ago

    353 Opry Mills Drive, Nashville, TN 37214

    This place was fantastic. They had a chef come out and explain what they had as a gluten free option. Chicken fajitas were delicious. The atmosphere alone was well worth it.

  • User profile picture thumbnail
    4 rating
    4 months ago

    4310 Baldwin Road, Auburn Hills, MI 48326

    the chef came out and talked to us, lots of options, pasta, burgers with bun, hot dog.

  • User profile picture thumbnail
    Not celiac
    3 rating Not celiac friendly
    4 months ago

    300 3rd St, Niagara Falls, NY 14303

    Very few options for gf kids. Server was not very knowledgeable, but was aware that special care needed to be taken. Food was mediocre at best. Kid options gf Mac and cheese, and grilled chicken. Their dedicated fryer had "accidentally" been used for other non-gf items, and therefore no fries... At least they told us before they served them to our girls. Sides included kettle chips and fruit. Bottom line: you can eat here gf...as a last resort for kids. More options for adults. Ask many questions.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 months ago

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    The chef came over to speak with me and explained everything. I saw a sympathetic look as I rejoiced over their dedicated fryer. He knew French Fries were a great. Our barbeque rib dinners were superior! Really enjoyed!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    4 months ago

    5000 Katy Mills Circle, Katy, TX 77494

    My sons both have severe food allergies, and one is a celiac. The manager came out and wrote down all request, discussed menu options, and food prep. It was amazing! We never get to eat out, and they made it completely possible! Totally made my boys’ night!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    5 months ago

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    Excellent service and food options. Inform your waiter that you have a food allergy and the chef will come out to your table to take your order. They can make pretty much everything gluten free (gf pasta and buns). They will cook your food completely separately and bring it out away from the other food!!!

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    6 months ago

    505 N Rainforest Rd, Lake Buena Vista, FL 32830

    Had a very positive experience! When I asked the waiter about gluten free options he went and got the chef. The particular entree I was interested in was not gluten free, but he assured me he could make it gluten free. Very good meal, great service, plus gluten free dessert!

  • User profile picture thumbnail
    Not celiac
    5 rating
    7 months ago

    2201 Boardwalk, Atlantic City, NJ 08401

    Staff is knowledgeable about gf requirements. I had the anaconda pasta and it was wonderfully spicy.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    7 months ago

    5310 Seawall Blvd, Galveston, TX 77551

    Not worth it. The Nima tester showed Gluten Found (or the wheat symbol). The chef came out and argued with us about it being gluten free, trying to blame it on the food being sent back for the cheese, that wasn’t disclosed anywhere on the menu. (When we ordered our food directly from the chef) Oh and “steamed vegetables” means cheese covered steamed vegetables. Fries are also “dusted” with flour. Nothing is marked on the menu as gluten free so all you can go on is what the chef says and when he’s not thorough in his communications, that’s a lot of faith in one person. Especially someone who has no empathy for what it’s like to have to be celiac in a wheat-based world.

  • User profile picture thumbnail
    5 rating Celiac friendly
    7 months ago

    2201 Boardwalk, Atlantic City, NJ 08401

    So impressed! As soon as I told the server my 5 Year old has Celiac disease, she said "oh, let me go get the chef right away" he came out and said "what is she in the mood for?" I can make almost anything completely GF for her. I asked tons of questions, and he was extremely knowledgeable about GF food prep. She loved her chicken and veggie stir fry over GF pasta and felt perfect afterwards.

  • User profile picture thumbnail
    Celiac
    3 rating Not celiac friendly
    7 months ago

    1515 S Disneyland Dr, Anaheim, CA 92802

    I told them I had a gluten and dairy allergy and the chef came out and talked to me and took my order and I ended up getting pasta. I ate a few bites and found what was clearly not a gluten free noodle mixed in with my food. I told them and they remade it quickly but it was undercooked after that. I was not charged for the food but I was very dissatisfied and feel uncomfortable ordering anything from there again. I do not feel confident rating them safe for Celiac as that is clearly not safe, but I gave them 3 stars instead if none because I do feel like this was odd circumstance that does not happen very often and would usually be a good option.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    8 months ago

    6170 Grand Ave #857, Gurnee, IL 60031

    Manager Chris was extremely knowledgeable. Very friendly and accommodating! They have options for most of their food, baked my fries in the oven and double checked on all additional ingredients to make sure I was safe. Will def go back.

  • User profile picture thumbnail
    Celiac
    5 rating
    8 months ago

    2201 Boardwalk, Atlantic City, NJ 08401

    I’m not sure why they don’t have a gluten free menu. Their staff and cooks are VERY knowledgeable about the allergy. When I told my server I needed to gluten free he told me the chef would be out to speak to me. 2 minutes later he was and instead of tell me just what I could have, he asked “ What are you in the mood for?” He made everything I wanted gluten free even down to the fries which he baked in the oven so I wouldn’t get cross contamination! Also, the rainforest burger was the best burger I have had!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    8 months ago

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    I have celiacs and multiple allergies to the point where I almost never eat out. The head chef came out (chef Ortiz) and looked at my allergy list that I brought and discussed with me what he could make. He created the most delicious meal I have had at a restaurant! I didn't get sick and it was such a relief to be able to enjoy a meal with family on vacation!

  • User profile picture thumbnail
    Not celiac
    1 rating Not celiac friendly
    8 months ago

    110 East Crockett, San Antonio, TX 78205

    The manager came out and talked to me about my gluten restrictions. She promised they could make sure my food would be safe and prepared separately by the chef himself. It came out wrong 3 times and our whole party of 13 ate while I sat. Would have not been so bad had they not made so many promises. Be very careful. Even when they make it in a separate "yellow allergy ticket". They flopped on this visit!

  • User profile picture thumbnail
    1 rating
    8 months ago

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    The staff seemed very helpful, but that wasn’t enough. Someone dropped the ball and I was sick before I could walk to the bus station.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    9 months ago

    353 Opry Mills Drive, Nashville, TN 37214

    Staff took great care with ordering & preparation. Had blue mountain chicken ..it was out-of-this world good !! Jackson was very knowledgeable & provided exceptional service!! Many GF options, just ask for recommendations.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    9 months ago

    300 3rd St, Niagara Falls, NY 14303

    Many, many, many gluten free menu items. Great place to eat if you have Celiacs. Gluten free NOT advertised on the menu, but ask your server, they are very knowledgeable.

  • User profile picture thumbnail
    Celiac
    5 rating
    9 months ago

    110 East Crockett, San Antonio, TX 78205

    Not much to choose from but the quinoa pasta is delicious! The chef came out to our table to interact with us and answer my questions. It was great knowing they were truly concerned with what I was eating!

  • User profile picture thumbnail
    Not celiac
    2 rating Not celiac friendly
    11 months ago

    5310 Seawall Blvd, Galveston, TX 77551

    My family went based on reviews, and despite there only being 2 items indicated as "allergy -sensitive". Big mistake! We were optimistic as the hostess said she'd have the chef talk with us personally (great! right? wrong...). The "chef" tells us we can have a gf pasta or gf sandwich bread. I ask, what about other ingredients? sauce? meats? spices? He shrugs and says marinara and pesto "should be ok". My 13yo celiac daughter was willing to take the risk, and fortunately did not get sick. But the lack of options, knowledge and consideration was beyond infuriating. And the total bill was outrageous. $75 for 2 dinners, a kids dinner and 4 drinks. We'll never visit any location again.

  • User profile picture thumbnail
    Celiac
    1 rating Not celiac friendly
    11 months ago

    6170 Grand Ave #857, Gurnee, IL 60031

    Update. Went back a second time today and even after speaking with the manager, and confirming twice, they served my 5 year old regular pasta. 2.5 hours later my daughter was bent over in pain throwing up with a stomach ache. I called to speak with a manager who confirmed she was served the wrong noodles (spiral are not gf). This place makes an effort, but failed majorly today. Old Review: Amazing! Let them know about your celiac, and the manager comes to the table to explain the many options that are not even on the menu. Great for my daughter and I! They even promised no cross contamination.

  • User profile picture thumbnail
    5 rating Not celiac friendly
    11 months ago

    Mall Of America, Bloomington, MN 55425

    staff was friendly and ensured my meal would be gluten free though there was no specific gluten free menu. Excellent service and meal.

  • User profile picture thumbnail
    1 rating Not celiac friendly
    11 months ago

    505 N Rainforest Rd, Lake Buena Vista, FL 32830

    I went for dinner I became sick. I believe the food was cross contaminated.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    I wasn't expecting much, but the food was pretty good. My five star rating, though, is based on the service. I told my waiter I had Celiac and he said he'd bring the chef right out. Chef came out and told me to ignore the GF menu and instead tell him what was on the normal menu that looked good to me and he'd tell me how he'd adjust to make it GF. Totally went above and beyond to hook me up. Highly recommend.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 year ago

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    We are here multiple times. Every time the waiter/waitress said they were not allowed to take my daughters order(celiac) The chef came out every time and wrote it down. Great service and very friendly.

  • User profile picture thumbnail
    Celiac
    3 rating Celiac friendly
    1 year ago

    Mall Of America, Bloomington, MN 55425

    I came here after reading all of the reviews about how well they handled celiac customers. A manager did come to my table to talk to me about how food was prepared and to help me order safely. He also said they had a dedicated fryer for French fries. My meal came out on a GF bun and it was delicious. However, my Nima sensor found gluten when I tested the French fries. Such a disappointment! Good thing I didn't eat them before the test result popped up. The manager apologized and our server even came over to ask if I was feeling ok. That was a first! Anyway, eat here, but with caution.

  • User profile picture thumbnail
    Not celiac
    5 rating Celiac friendly
    1 year ago

    300 3rd St, Niagara Falls, NY 14303

    They don't have a GF menu, but the hostess told me to talk to the server. They have GF rolls for sandwiches and burgers and GF pasta. Really fun atmosphere for the kids, food was really good and nice to have a place to eat on vacation that everyone enjoyed and was safe for me.

  • User profile picture thumbnail
    5 rating
    1 year ago

    Mall Of America, Bloomington, MN 55425

    It says on the menu to make server aware of any food allergies before ordering. The manager then came out, and was actually excited to go through the menu and options there were with me! They have a dedicated fryer for fries. She gave me some time to decide and then came back and said she had to be the one to take my order, so she did on special pink paper and delivered it to the kitchen, then delivered the food to me and kept checking on me. All the while the restaurant was really busy! Great experience, didn't feel like a burden at all. Good fries and bunless burger.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 year ago

    3000 Grapevine Mills Pkwy, Grapevine, TX 76051

    I was completely impressed by the level of service here. The moment I told our waitress I had a gluten allergy she sent the chef to our table. The chef walked through the menu on everything that he was able to make safe which was 75% of the menu. He took my order on a red allergy card. The same chef brought out my dinner and assured me, he was the only one who prepared my dish to keep it from cross contamination.

  • User profile picture thumbnail
    5 rating
    1 year ago

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    They have a gluten free menu you just have to ask for it!! Delicious food especially the strawberry shortcake is absolutely phenomenal!

  • User profile picture thumbnail
    Celiac
    4 rating
    1 year ago

    300 3rd St, Niagara Falls, NY 14303

    Good for a fun bite to eat. Most of their menu is gluten free, except for the fried items. Even the fries are done in their own fryer to keep from cross contamination. Great place for kids.

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 year ago

    5310 Seawall Blvd, Galveston, TX 77551

    Awesome experience! Chef came out to discuss gluten-free options, and explained how he prepares the dishes separately and with care. He took sons order (he has CD) and brought it out with our server. There aren't many GF options but gluten-free buns for burgers, a quinoa spaghetti and kale salad. Son had grilled chicken from kids menu. He ordered mashed potatoes (no gravy) but chef brought out rice and orange slices, too.

  • User profile picture thumbnail
    4 rating
    1 year ago

    5000 Katy Mills Circle, Katy, TX 77494

    chef was very knowledgeable and helpful. We felt like we received a lot of attention to meet all our dietary needs. food is ok

  • User profile picture thumbnail
    5 rating Celiac friendly
    1 year ago

    3799 S Las Vegas Blvd, Las Vegas, NV 89109

    Our visit here was FANTASTIC!!! The chef and kitchen manager came out to make sure I knew exactly what I could eat, and the list was extensive. They said that they can make most items on the menu gf. I highly recommend dining here. My husband was so happy that they take gf dining so seriously that he hugged the kitchen manager.

  • User profile picture thumbnail
    5 rating
    1 year ago

    Mall Of America, Bloomington, MN 55425

    chef comes out to talk to u and go over what options they have. They have a separate fryer for fries as well for gluten free

  • User profile picture thumbnail
    Celiac
    4 rating Celiac friendly
    1 year ago

    1800 E Buena Vista Dr, Lake Buena Vista, FL 32836

    fun atmosphere! great gf food! great staff!!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    505 N Rainforest Rd, Lake Buena Vista, FL 32830

    Dedicated fryer for the fries, burgers with GF buns and cooked to perfection. The staff was very friendly.

  • User profile picture thumbnail
    Celiac
    5 rating
    1 year ago

    5310 Seawall Blvd, Galveston, TX 77551

    Great place for gluten free food! They bring the chef out to talk to you, and there's SO many options!

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    Mall Of America, Bloomington, MN 55425

    GLUTEN FREE PASTA!! That's right, as of this week (according to the manager), Rainforest Cafe offers quinoa and corn pasta. I had the anaconda pasta with quinoa spaghetti noodles and it was absolutely delicious. Impeccable services, the manager repeatedly came to our table to make sure all of our dishes were gluten free and promptly answered any questions. Overall, I am unbelievably impressed. The restaurant itself has an amazing, fun, family friendly atmosphere. We will be back!

  • User profile picture thumbnail
    2 rating
    1 year ago

    300 3rd St, Niagara Falls, NY 14303

    Waiter was completely clueless (had no idea whether pasta would be a gf food or not). Very few options.

  • User profile picture thumbnail
    Celiac
    5 rating Celiac friendly
    1 year ago

    353 Opry Mills Drive, Nashville, TN 37214

    Chef came out to the table and explained what was Gluten Free and also dairy free for me. Took my order on a separate allergy ticket and said he would follow that through the kitchen from start to finish. He was friendly and super knowledgeable. I would definitely recommend the Rainforest Cafe in Nashville.

Categories

  • Kid Friendly
  • Restaurant
Monday
11 am - 9 pm
Tuesday
11 am - 9 pm
Wednesday
11 am - 9 pm
Thursday
11 am - 9 pm
Friday
11 am - 9 pm
Saturday
11 am - 9 pm
Sunday
11 am - 7 pm
  • maps.google.com/?cid=17835874210950775659
  • facebook.com/pages/Rainforest-Cafe-Woodfield/1375782202677927

Be the first to add a photo!

Nearby restaurants

Do you own a gluten-free friendly business?
Contact us to talk about your advertising options.