Dedicated fryer for the fries, burgers with GF buns and cooked to perfection. The staff was very friendly.
As soon as I told my server I had celiac, he had the chef come out to speak to me. No dedicated GF menu but lots can be made GF. Someone brought my food out separately to ensure no cross contamination and the food was delicious.
Both my daughter and I have celiac and had a great experience! The chef came out and talked to us. They didn't have a gluten free menu but could make most options gluten free. Plus it was delicious!!
Great place for gluten free food! They bring the chef out to talk to you, and there's SO many options!
GLUTEN FREE PASTA!! That's right, as of this week (according to the manager), Rainforest Cafe offers quinoa and corn pasta. I had the anaconda pasta with quinoa spaghetti noodles and it was absolutely delicious. Impeccable services, the manager repeatedly came to our table to make sure all of our dishes were gluten free and promptly answered any questions. Overall, I am unbelievably impressed. The restaurant itself has an amazing, fun, family friendly atmosphere. We will be back!
Chef came out to the table and explained what was Gluten Free and also dairy free for me. Took my order on a separate allergy ticket and said he would follow that through the kitchen from start to finish. He was friendly and super knowledgeable. I would definitely recommend the Rainforest Cafe in Nashville.
I have eaten at different Rainforest Cafe's before and had a really good GF experience. When I asked here about a GF menu or options all our waitress said was "we don't have one." I ended up just ordering something that I was pretty certain would be safe and thankfully didn't get sick, but was very disappointed with the service and lack of knowledge from our waitress. Hoping we just caught them on a bad day.
The chef that was making my food came out and informed me what was safe to eat. they did a wonderful job making sure my meal was gluten free. I had the BBQ ribs and they were amazing!! The have a separate fryer for tortilla chips and French fries. I am definitely coming back !!!
Ate here over the weekend and was very pleasantly surprised. The chef came out and talked to me about my options. He was very concerned and knowledgeable about gluten. I got the queso dip with ground beef added and it was delicious! They use a shared fryer for tortilla chips, so they brought me kettle chips to go with it. It sounds odd, but it was really good. Honestly the dip was so good I could've eaten it off tree bark and it would've been fine! Definitely recommend.
The chef came out and explained to me the items on the menu that he could change to become gluten free. He gave me all the options for sides and he was thorough in his descriptions. I didnt feel judged or awkward by stating that I had a gluten intolerance. They were really helpful and i didnt get sick.
We ate here on October 28, 2016. There isn't a gluten free section on menu but we told waitress about our Celiac Disease. The chef came out and told us there were gluten free pasta and hamburger buns. He would make any dish gluten free for us. Very nice restaurant and staff. Kids loved the food and atmosphere.
Ordered the soup gluten free, came out with wheat flour noodles and wheat flour garlic bread. The chef did not come out. The manager did not come over. I could have ended up in the hospital, had I trusted them. The service was horrendous. Took 35 min to get my food and just had to wrap it up to go. Update: Just had a bite of the chicken sandwich that I ordered on an udi's bun, they didn't remove the tendon in the chicken breast so I bit into this enormous hard disgusting thing. I will never in my life go to a rain forest cafe again!
"I heard you're really good at accommodating gluten free." "As soon as you say that, I have to alert the chef." The chef came out and took my order personally. He assured me he is the only one touching my food and will be taking every precaution. Also, they have gluten free buns! No dedicated menu, but I feel safer here than many places that do!
The chef came out and told me things on the menu that were gluten free. I started to order and he asked if I liked things spicy, I replied yes. He asked if he could suggest the special 9, it is a Mahi Mahi filet, shrimp, grilled veggies and rice. It was one of the best dishes I have had in a while.
My server really didn't have much knowledge of gluten free items. He did give me his hand written list of what was gluten free. They have gluten free buns for the burgers. My food was brought out touching all the other food on the tray, so be careful of cross contamination.
This is a place where I feel save eating, special treatment for gf food. Although I realy enjoyed my lettuce wrapped burger with fries, the rest of the group was not at all impressed by their food and found it a bot overpriced. Very nice atmosphere though.
Food was just ok. The manager did come out to take my order though and radioed back to the kitchen to see what would work For me, which was nice. My order went in on a special "pink slip" looking form, so it would stand out in the kitchen, and they brought my food out separately to avoid cross contamination with other food for our table on the tray. View off the balcony was great and my kids loved it.
Tried the breakfast one morning this week. Chef came out and accommodated. Had a three egg omelet with add on choices that I saw on other menu items that weren't listed with omelets. So that was nice. Toast was substituted with a large bowl of fresh cut fruit. No reaction. Meal was also served by the chef whom personally took my order. Great experience!
They do not have a dedicated gluten free menu but When we got to the the restaurant a chef came to the table to tell us our options. I thought It was going to work out great because they were going to prepare everything special even to make the fries baked. But after eating less than half the meal I could tell something was wrong and I got severely sick. The manager apologize greatly and said this is never happened before. But i know i will never risk it again.
Oustanding service! From our waiter Alen, Greezelle the manager who took time to tell me options that would fit for a celiac, to the chef who also followed up to ensure my dining experience with my husband the service was phenomenal. There's not a dedicated GF menu, but most of the items on the menu can be made GF. The gf food I ordered was also good: grilled shrimp and french fries made in a dedicated fryer, all was good. No side effects either. My husband, a non GF diner also really liked his meal. Thank-you!
Our experience here was awful. The chef came out to talk to us but basically said nothing is really GF except salads and one of their chicken dishes without the marinade. Cross contamination is a huge concern. Even out non GF family members didn't enjoy their food. Not sure how this place is always so busy. I guess it's the expertise for little kids. We won't be back.
I used to work here for years and I can tell you this is not a safe restaurant for Celiacs. There us no dedicated GF fryer, no matter what they tell you. They may make you think they take it seriously by sending a chef to your table, but as someone who has seen it actually prepared, there will be cross contamination out the wazoo. I have seen bread touch a plate and be pulled off, and still served. Re-used pans. And on a busy day, they are definitely not wiping down a prep space for GF tickets.
GF items were not labeled but the chef comes out to your table to go through the menu with you. The food and service were good. The view from the balcony was amazing.
They do not actually have a gluten free menu. Someone from the kitchen will come out and go over options with you of things that can be "modified." After eating something that I was assured was gluten free (and telling them I have a severe allergy) I became extremely ill. Very disappointing.
Enjoyed a meal here with my mom. (We had a mother-daughter day) asked before getting seated about gluten free options. The manager came out and pointed out the choices. I can rarely enjoy French fries because of contaminated fryers.... But she stated that if I'd like fries they would bake them. Great option. Very helpful. Cute restaurant. Didn't have any tummy issues either.