Rainforest Cafe

4 recent ratings
$$$ • Restaurant
0% of 2 votes say it's celiac friendly
505 N Rainforest Rd
Lake Buena Vista, FL 32830

Top Reviews


Celiac

Overall Rating

Review


Extremely disappointed about seeing the great reviews for this place and the experience we had. We told the server my two year old son has celiac disease. He brought a manager over, we placed our order with her and felt really safe. Another server brings my son his food (cheeseburger with gluten free bun) and announced that it was the allergy meal. I immediately noticed the bread was regular buns. I snatched it up before my son could touch it and sent it back. Our server confirmed that they had sent regular bread. I believe that the hamburger was put on a gluten free bun and sent back bc my son was extremely bloated the rest of the day and the next and had gluten exposure stmptoms. The manager came out and apologized and comped my sons meal but did not seem to understand the seriousness. It ruined our entire trip to Disney.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 week ago read full review

Celiac

Overall Rating

Review


Chef came and told me what was GF on the menu. I had the chicken sandwich with fries, and they were very good. Fries are cooked in dedicated fryer and they have GF buns for burgers.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 4 months ago read full review

Overall Rating

Review


Chef came out to go over options and modifications of other items on the menu, and took my order. Food was very good.

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten Free Features

  • None Listed

Categories

  • Kid Friendly
  • Restaurant

Photos


Gluten-Free Fries at Rainforest Cafe
Add a photo View all photos

More Reviews


Not celiac

Overall Rating

Review


We went here because the ratings were amazing and there were gluten free options. I had ordered the gluten free Mac and cheese and my brother had ordered regular Mac and cheese. First of we had been waiting for about over and hour for our food. Then when our food came my food was first a sever put a plate in front of me and said gluten free Mac and cheese. I was so hungry I just dug in. Then the main waiter brought over another plate of Mac and cheese and put it in-front of my brother and said gluten free Mac and cheese. By that point I had already partially ate the fragility Mac and cheese. The worst part was I knew I was going to be sick the rest of the vacation. I started to spit out the food. They rushed me over to where they gave me a drink to settle my stomach. The manager took 20 minites and finally came out! She started talking to us and I felt really sick. They asked if I needed medical attention. She was saying how this usually never happens. First of all this should never happen. If I had a different alergy and the same thing happened I could have gone into anaphylactic shock! This is why I do not trust this place and I don’t recommend it. The chef should ALWAYS bring out the gf so we can varify. Not only that but every single one of the staff should be educated on allergy’s and auto Amune disorders like celiac.

Celiac friendly?

No

Updated 2 years ago read full review

Celiac

Overall Rating

Review


The chef did when a extra mile to ensure everything was safe for me to eat .. and their chocolate cake is amazing

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Did a great job with my GF needs. The chef came out to take my order with the needed modifications to ensure my items stayed gluten free. Great atmosphere too!

Celiac friendly?

Yes

Updated 2 years ago read full review

Celiac

Overall Rating

Review


Waitress got the chef, but we had to wait for ages for him to appear before we could order. Girl had burger with GF bun and white rice (was offered fries, but wanted something else). Had steak with vegetables and mashed potatoes. Food ok.

Celiac friendly?

Yes

Updated 3 years ago read full review

Celiac

Overall Rating

Review


The chef that came out was really grumpy and I ended up asking the waitress (who was awesome) to double check the allergen status with the chef. I got a Cesar salad with Shrimp (no croutons). Felt fine after lunch! They do NOT have a dedicated fryer. Overall experience was so so, but I didn't get sick, so that counts for something.

Updated 3 years ago read full review

Not celiac

Overall Rating

Review


Had a very positive experience! When I asked the waiter about gluten free options he went and got the chef. The particular entree I was interested in was not gluten free, but he assured me he could make it gluten free. Very good meal, great service, plus gluten free dessert!

Celiac friendly?

Yes

Updated 3 years ago read full review

Overall Rating

Review


I went for dinner I became sick. I believe the food was cross contaminated.

Celiac friendly?

No

Updated 4 years ago read full review

Overall Rating

Review


Dedicated fryer for the fries, burgers with GF buns and cooked to perfection. The staff was very friendly.

Celiac friendly?

Yes

Updated 4 years ago read full review

Celiac

Overall Rating

Review


As soon as I told my server I had celiac, he had the chef come out to speak to me. No dedicated GF menu but lots can be made GF. Someone brought my food out separately to ensure no cross contamination and the food was delicious.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Both my daughter and I have celiac and had a great experience! The chef came out and talked to us. They didn't have a gluten free menu but could make most options gluten free. Plus it was delicious!!

Updated 5 years ago read full review

Reviews of this Chain

Celiac

Overall Rating

Review


I’ve read reviews of others saying that a chef came out to talk with them about precautions. I personally did not have this happen, rather my waiter went back and relayed information. Fryer was not dedicated, so instead of fries I opted for a veggie.. I was a bit disappointed at a large plate of raw unseasoned broccoli that seemed like it was left under a warmer (but clearly not cooked). I had a veggie burger on a GF bun otherwise which was ok. There are no dessert options. Honestly few options in general…

The food experience was underwhelming (and overpriced for the quality) to say the least, but the kids enjoyed the ambience.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Celiac

Overall Rating

Review


Nothing is marked gluten free/friendly on the menu. Asked my server and she indicated I could have chicken (not beef) nachos, a hamburger with a gf bun, or pasta. I opted for the chicken nachos and the portion was very large and they were pretty good. The waitress advised that the nachos wouldn’t be served with the beans and she confirmed that the nacho chips were okay because sometimes they change the chips they use. A Manager came to the table to confirm the gluten free order wasn’t just a preference and to advise that precautions would be taken. Overall, pretty satisfied with the experience. It has been 24 hours and I do not have any symptoms of consuming gluten.

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Celiac

Overall Rating

Review


One thing is for sure, they truly care about safely accommodating allergies. The manager takes the order and the allergy conscious meals are brought to the table separately. We had the gluten free penne, corn, orange slices and coke icee. This plate tested celiac safe. The other plate was a hamburger on a gf bun with fries (yes they have a gf only fryer!). We noticed the seasoning and decided to Nima test them and the burger. Test showed gluten found. Kitchen, actually the manager, remade the meal and we asked for kosher salt to be the only seasoning. We took it to go, as by this time we had already been at the restaurant for 2 hours. Tested both at hotel and they tested gluten free! Highlight, we eventually all ate safely at the Mall of America which had been difficult for us, but noting that we waited a very long time for the food and the service from our waiter was subpar. That being said, the manager truly cared and was curious to know the results of the test so he could talk with corporate.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Overall Rating

Review


Everything from the atmosphere to the plate staff being knowledgeable the chef coming to our table to tell us what he could prepare us was exceptional. I had the tacos they were wonderful daughter had the burger on the gluten-free bun with french fries and they were also very good

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Most

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Not celiac

Overall Rating

Review


My teenage daughter insisted on eating here as a throw back to memories of Disney trips. Waitress was fantastic at explaining options and the manager double checked with me before delivering my food. The service was slow because they were understaffed but they still communicated with me very well.

Safety


How confident are you that this establishment takes safety precautions against cross-contamination?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

More Info