They will get ingredients from the back and have udi's crust or no dough. Online they have a list of gfree items. I never order online because online you cannot ask for fresh ingredients. Shared oven. But out of 20 times eating there I got sick 1 time. I can't remember if I forgot to remind them of different gloves ? But they usually do it on their own.
— Very
— Separate gluten-free menu
— Some
— Excellent
Horrible service. Asked to make pizzas in back to avoid cross contamination. Girl threw pizza on pan and rolled her eyes. Other server was trying to direct team to follow instructions because of allergy, but they gave up because it was “too messy” to make pizzas in back- so they came back out and made them on the line without asking. Had to eat somewhere else. Will not be back.
— Not at all
— Some
— Poor
I told them that I found them from a gluten free app and that I had Celiac disease and the staff immediately changed gloves and offered to make my pizza in a separate safe area. The pizza was very good, the staff was polite, and best of all... I did NOT get sick!! 😐
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
I told them I had Celiac disease and they took my pizza into the back to make it with fresh ingredients so there was no risk of cross contamination from the toppings on the toppings bar. They also had vegan cheese as I am also lactose intolerant. They were very accommodating and made sure to take extra care in the preparation of my pizza.
— Somewhat
— Gluten-free items are marked on the main menu
— Some
— Good
It was so good. I don’t have the words to describe how good.
— Very
— Most/All
— Excellent
They changed gloves, used a fresh ladle, sauce and cheese from refrigerator that hadn’t been used yet.
— Very
— Excellent
Fabulous pizza! The line staff are trained in allergy protocols, but specify you have a "severe allergy" or "celiac disease" and they will prepare your order in the back from uncontaminated toppings in the kitchen. They have dedicated baking pans, as well as different cutting and serving utensils.
This establishment uses a super hot oven and most pizzas are ready in 180 seconds. 😉
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
The staff was very accommodating. Everyone changed gloves and they used ingredients from the fridge that had not been touched. I will for sure be going back!!
Yes
Good gf pizza. Celiac and had no reaction.
I’m pretty disappointed at our experience today.
I’ll preface by saying this; I’m the only person in our family of four that can eat gluten but I’m extremely sensitive to my fam’s allergies and do everything I can make sure what they eat is safe.
My wife ordered a pizza and couldn’t eat it b/c they took absolutely no precautions with her allergy other than using the GF crust. Same cheese, same sauce spoon, same gloves.
Bigger problem: my daughter has a severe egg allergy, so I asked if their gf crust was egg free. They said it was.
However, when we sat down my wife googled their nutrition info and yes, it does in fact have egg.
Egg is a major allergen and its evident management does not train their employees to know this information. Maybe we should have checked the website first yea, but when there are allergies that could send someone into anaphylactic shock, you shouldn’t be giving out wrong answers.
If you have a mild gluten alergy you’re probably fine, but If you have severe allergies please stay away.
And to management; do better is all I can say.
— Not at all
— Not Much
— Good
They always ask if it’s an allergy or preference. I say allergy they change gloves. They use special pans and special cutters as well. They do their best to not cross contaminate. The items are very clearly marked GF and so many options are GF. The younger boys didn’t know what sauces were safe and didn’t offer help but I looked it up quickly online at the allergy information and found almost all are but two.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
awesome gluten free pizza! will ask if its an allergy and change gloves and utensils. never had a reaction
— Very
— Some
— Excellent
I was very worried about how I would be cared for when I told the gentleman behind the counter I was celiac. He immediately changed his gloves, washed his hands and took my pizza down the line. Reaching for cheese at the back of the cheese bin - cheese that hadn’t been touched yet, pulling our new bins of meat and pineapple, using tongs reaching for the back areas of the bins. I felt very well taken care of. The pizza is delicious.
— Very
— Most/All
— Excellent